Captivate 4 on Vista - Files won't Preview

I am trying to learn using the demo version, but cannot preview the demo files that are about 11,000 kb. I open Captivate, open the file. When I select Preview Project, nothing happens. If I Preveiw Current Slide, the preview works. In some cases, I ahve been able to preview a whole file. It does not work all the time
Can this be a memory issue? If so, how do I check the RAM on my pc to see if I have enough to buy and use this product? I think I have enough memory, but don;t know why else the files will not previewn.

I am having the same problem with HDV, MPEG files and M4V files. AVI's, Quicktime, MPEG-1 files preview and have thumbnails.
Seems to be a connection between Bridge and Windows Media Player.
Hope we hear soon.
rg

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Can't read or write some files, internet is failing, youtube won't load, software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar, etc. Malware?

Specs:
iMac 10.8.5
3,4 GHz Intel Core i7
32 GB 1600 MHz DDR3
Can't read or write some files, internet is failing, youtube won't load, security software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar and are randomly corrupted, when I entered something in the Youtube searchbar (when it was still working) it send me to a site with sexadds.
I tried restart my iMac and when I was logged back in, my dock preferences were reset.
Also tried to download some security software to check my Mac for malware, but when I did, I tried several, I got a notification that said something like 'dumpfiles (don't know if this is the right translation...) damaged'.
I'm taking screenshots from all the weird notifications I get and even three quarters off the screenshots I took in the last three hours are already unreadable.
It started this morning when I tried opening a Premiere Pro file on which I worked the night before.
When I tried opening it, it said the file was damaged and could not be openend.
I tried opening it with AE or importing the file in a new project but nothing helped.
When I tried looking for autosaves, this is the really weird part, there were none.
Even though there are autosaves from my other projects, this one was completely gone.
It looked like the day before never happened on my computer.
Also when I openend Premiere all the recent projects had been wiped.
So at first I thought it was a Premiere Pro failure.
But than, later on the day, I tried loading some RAW files from my compact flash card.
This is where I would get an error (error -36) which said some data cannot be read or written.
I tried importing the files with a view different technics, from dragging to importing via Lightroom and I succeeded with Image Browser.
But when I tried moving the files to an other folder the same error occurred.
While dealing with this issue I wanted to put on some soothing music on youtube.
This is when the next weird thing occurred: youtube wasn't completely loading in Chrome. I refreshed a view times, checked the internet connection and still no difference.
When I tried in Safari it did work but when I clicked enter on the searchbar in Youtube, a page with sexadds appeared (I didn't install AdBlock in Safari...).
I read about this 'phishing' where you are redirected to a site were a possible malware installment can take place...
I don't know if it's connected to any of the problems I've been having but I just never experienced this on a mac, I have been a Mac user for 10 years now.
On top of it all, internet started working worse and worse and now it's not even working at all. I had to fill in the password over and over, normally it remembers.
Just like my system preferences, all the preferences I had with Chrome where also reset.
Also somewhere in between I got this notification: Mac OS X must restore library to run programs. Type your password to allow.
To me this is all very weird and suspicious. I have clearly no idea what's going on. Could this be another sort of trojan horse or malware?
Some background info which could be helpful for solving this mystery:
two months ago the one year old Fusion Drive in my iMac just broke out of nowhere.
I got it replaced by a qualified apple repair store.
When I got my computer back, all the files where gone.
I got on the internet without AdBlock installed yet.
A game or whatever it was, can't clearly remember, got installed by accident.
I deleted it immediately.
Only two weeks later, I couldn't log in to my account. It didn't recognize my password and username.
So I brought my mac back to the store.
Here the repair guy said it was a minor thing and he just needed to reconnect my account. He also mentioned he found a downloaded game name Sparta and it probably had something to do with the error.
I asked him; could it be a virus? He replied no way.
I don't know why I couldn't be a virus, just because it's a mac doesn't mean it cannot be done.
So today I tried installing anti virus software (such as avast- was in a weird language looked like slovenian, clamxav - was in slovenian) but I couldn't install them.
PLEASE help me! I don't know what to do anymore, I work fulltime and I need my computer, I have no time to bring it in for repair, are there other perhaps easier ways?
Could this be the work of a virus or a malware? Or is it a disk permissions issue?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

M2t files won't preview in Bridge 4.0.1.26

I'm using Bridge that came with After Effects CS5. Thumbnails for m2t files appear normally but do not play in the preview. I can drag and drop a m2t file into AE and they work just fine so I must have the proper codecs. Is there something I'm missing here or is Bridge just behind the curve when it comes to m2t files? I also note that Mocha for AE won't touch m2t files either which is a drag...but that's a question for another forum.

I am having the same problem with HDV, MPEG files and M4V files. AVI's, Quicktime, MPEG-1 files preview and have thumbnails.
Seems to be a connection between Bridge and Windows Media Player.
Hope we hear soon.
rg

Linked PDF file won't preview in Safari

I linked a PDF file to my iWeb page but when I click on it in Safari it loads almost to the end but then errors at the last two pages. The same file works fine in Mac Firefox and IE on a few PC's I tried. Safari though on multiple macs just wouldn't view it. I could however right click and download then it viewed fine in Preview.
Any thoughts?

Okay, but what Terminal command did you attempt to use before? What happens in the new user account when you try Safari there? Do you have any Input Managers installed? Those are located in /Library/InputManagers and Home/Library/InputManagers; if you don't have either of those folders, then you have no Input Managers.
You can also try quitting Safari and going to Home/Library/Preferences and deleting the com.apple.Safari.plist file, then restarting Safari and resetting all your preferences to see if that resolves the problem. But don't do that until after you've had no luck with the things above.

PDF files created in Preview won't open in Adobe Reader

I consider Preview to be a swiss army knife when it comes to working with PDF and graphic files. Lately (since the last OS update?) PDF files created in Preview won't open in Adobe Reader. Reader either crashes or just becomes unresponsive. I've been able to open the files in older versions of Adobe Professional but Reader 8 or 9 can't open the files. Anyone else experiencing these problems?

Yes. We noticed this problem after upgrading to 10.6.7. When we made a PDF from Word 2011 or even Text Edit through Adobe's "Save as Adobe PDF" it would hang. When we made a PDF using Apple's "Save as PDF" it would lock up Acrobat Pro 9 and also Acrobat Pro X. NOTE that this only happened using Adobe OTF fonts.
I posted this problem on Adobe's forum and received a message from admin there that this was caused by a change in font handling with Apple's 10.6.7 update.
As of yet, no solution has been posted. I also received a message from Adobe's Tech Support that it was forwarded to their engineers.
Still waiting.

I have NEF files that won't preview in Bridge CS6

I shot two D3s last night and downloaded both cards. One the NEF files preview like normal and the other has NEF files that won't preview but open in Photoshop just fine. Anyone know why they won't preview?

You could try purging the Bridge Cache it may be messed up. Edit>Preference>Cache>Purge Cache

I deleted adobe and now files won't open with preview automatically like they use to. How do I fix this?

I deleted adobe and now files won't open with preview automatically like they use to. How do I fix this?

I think you solved my problem! Upon following your advice, I first got a message that I had not allowed a connection to the Tax dept computers, which would prevent the file I need to fill out from being e-filed. I proceeded to then open the file at the top of which was a security banner at which I chose the site as safe. I then filled in the first line of the form which autofilled other lines telling me I was connected with the tax site. In a few days when I have the data I need, I will actually attempt to file the return. If there is a problem, I will send another message. Thanks so much for your assistance!

Captivate 3 Published file won't execute JavaScript

Pulbished Captivate 3 course. Final screen has an exit button with the following script: ab_SetScoreStatus(100,'completed');ab_CloseWindow(); When I post the course to our LMS it uploads fine, but when I try and run the course I get an error when I click on the Exit button and it doesn't do anything. I had someone try the same thing on their computer and it works fine for them so I'm thinking it's something with my settings. This used to work for me but then I got a new computer so not sure if the settings (IE, Flash or ????) are different or what. I'm running Flash 10, and IE 8. Any help would be greatly appreciated. Thank you.

Good morning Rick, and thank you for trying to help.
Sheri Delaney
From: Captiv8r [email protected]
Sent: Wednesday, February 16, 2011 3:59 PM
To: Delaney, Sheri
Subject: Captivate 3 Published file won't execute JavaScript
Welcome to our community
See if the following links help.
http://forums.adobe.com/thread/473021#5
http://forums.adobe.com/thread/473021#10
Cheers... Rick
http://www.robowizard.com/pc.gif
Helpful and Handy Links
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5
http://www.ShowMeSolutions.biz
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http://www.gooberguides.com

Swf. file won't load in file preview or webpage

I'm a Creative Cloud member that has created a one page website using Dreamweaver CS6. I've uploaded all the files of my one page website to Business Catalyst to learn how to put a site on the web and manage it . Included on my one page websight is a swf. file. The swf. file appears in the file manager window of Business Catalyst, but won't open in the preview window on the file manager page of Business Catalyst. I've made the site live, but the swf. file won't open when the live site is openend in a browser on a computer other than the computer that holds the original files uploaded to Business Catalyst. What am I doing wrong?

It would be best to post a link to a live test page online.
If you mean while being previewed in a browser, which one(s) are having the problem with?

I uninstalled itunes, downloaded new version and the setup file won't launch. I'm running Windows Vista 64-bit. Can anyone help?

I uninstalled itunes, downloaded new version and the setup file won't launch. I'm running Windows Vista 64-bit. Can anyone help?

Is there an error message when you try to launch the iTunesSetup.exe (or iTunes64Setup.exe)? If so, what does it say? (Precise text, please.)

Large captivate file crashes during preview

Hi,
I have a very large training -- 600 or so slides -- that I created in Captivate 6. It is mostly made up of Power Point slides and demo videos. When I preview it using f8, it crashes at several points in the training, and always at the same spots. When I preview using F10, it doesn't have this problem. Luckily, the published version doesnt seem to crash, but I would like to preview the project with having to publish it.
Let me know if you can help..
Thank you!
Ryan

Ok.. Thank you!
Re: Large captivate file crashes during preview
created by RodWard<http://forums.adobe.com/people/RodWard> in Adobe Captivate - View the full discussion<http://forums.adobe.com/message/4812539#4812539

Deleted render files in Finder, now video won't preview or render

I deleted some render files in the Finder (not in Render Manager) with FCP running, and now the m2v video won't preview or render properly. The frames are all black or solid pastels. I've imported in a back up copy and the result is the same, no frame readout. Quicktime plays the video fine until the point the scrubber was in the timeline when I deleted the render files, then it reads only black until the end of the movie. Adobe AfterEffects reads the video fine, and Final Cut imports and reads other video files fine. How can I restore this video's functionality in QT and FCP?
Thanks,
Dan

Go here: http://www.squared5.com and get yourself a free copy of MPEG Streamclip. Install it.
Copy the VIDEO_TS folder from the DVD to your hard drive.
Open VOB1.1 found inside the TS folder with Streamclip (you don't usually need VOB1.0). You might be asked if timecode errors should be fixed and if you want the other files too (you do). This will take a minute or two.
Go to File > Export >Export as QuickTime. Click the button at the top that is currently showing "Motion JPEG A", change it to DV. Move the quality slider to 100%. Click "Make Movie" and run through the save dialog.
In Final Cut Pro, go to the menu bar: Final Cut Pro > Easy Setup. Choose DV NTSC (or PAL as appropriate). Go to Sequence > Settings > Load Sequence Preset.
Import the files you made with Streamclip and edit them.
Export as a QuickTime Movie using Current Settings - as a Reference Movie or Self contained -this part is up to you, I prefer Self Contained, because it is independant of the original source material.
This file will be the basis for whatever you want to deliver the project as.

Presenter 9 after I publish the file won't play on my computer

Hi,
Quick version- presenter 9 won't play a published file. It starts the viewer, but the green circle just spins.
Details-
brand new computer, fresh download of presenter 9 today.
Win 8.1
office 2013
Firefox browser
FIle created in Presenter 7 on aother computer, copied into a new computer (along with all the resource and data and so files).
it's long, about 45 min
I am able to preveiw the entire thing- audio works, embedded shockwave demos created in captivate work. It just won't play in the browser. I've tried both 'view output when complete' when I'm publising it, and just manuallly clicking on the index file after it's published. neither works. I also tried using explorer but that was worse- it leaves a white screen without even loading the viewer.
just to test I made a new presentation with only a couple slides and no audio. that will publish and play in the browser properly.
I have the latest flash and shockwave.
It seems like it should work since it previews fine.
any ideas??
thanks!

Hi Sunil-
I watched the global settings video and added my C: drive and also the entire 'my adobe presentations' and the indivisual file for this presentation to the allow list. It didn't help. is there something else I need to do on the flash settings other than this 'allow' list? (picture below).
The other option you mentioned was transfering using a package. my old computer has Presenter 7. I don't see in that version of presneter an option to create a package. I can try that if you can tell me how to do that.
finally, if i would need to share a file with you how would I do that? it's a 24000 KB file.
thanks for the help!

My .MP4 video file won't "play video full screen" in Muse after I publish my .OAM out of Edge Animate.

My .MP4 video file won't "play video full screen" in Muse after I publish my .OAM out of Edge Animate. When I "Preview In Browser" through Edge it plays (I have created a shape and used the "play video full screen" snippet) in full screen mode just fine. When I "Preview Site In Browser" through Muse and click on the shape to PLAY VIDEO FULL SCREEN, it does nothing. I am new to both programs and can't figure out why it will work out of the preview window in Edge and won't work when I publish to Muse. Does anybody have an answer or a work-around for me?

Hi Watch this video,
If this is what you need, you can get it here [[zazaalaza's]].mulib - Google Drive

Why does Captivate 6 create mp4 files that the swf does not playback clearly?

Captivate 5 created a .swf which suited my training purposes very nicely. There were swf files in the library, embedded in the (rather large) .swf that I asked the students to run. Now it seems that Captivate 6.0.1.240 won't do that. Captivate 6 creates external mp4 files for the video portion (audio is separately recorded mp3 that is imported to the finished demo video slide) and they look terrible when the .swf runs them. Those mp4 look fine on their own but the .swf must resize them to properly fit with the TOC on the screen.
The HTML created when I make the .swf looks fine but it does not all fit on the screen as does the .swf so I don't like it and don't want to use it. Thanks, in advance, for any replies and suggestions.

Hi llstewart,
I assume you are launching your program from C drive. Are any
components of Captivate stored on the remote drive? (I am thing
your user profile, are you the only person who accesses Captivate
from that machine?)
Does this happen all the time?
What I have noticed in my own network is that there are
periodic "dropped" connections on the network. I have never figured
out what it causing this, but Captivate does not like it. (Every
once in awhile if Word or Excel are writing to a file on a share,
they will become thoroughly corrupted too.)
The problem with Captivate is that it needs a lot of a
computer's resources and takes what it can get. It also seems to
write to a temp file a lot (while a capture is taking place) an
only "binds" it up when the user stops and ends the session. The
only thing I can think of is that during this process there is a
inturruption in your network.
Sorry I couldn't fully answer your question.
I would try (if you can) loading the software on a machine
that is not on the network and try to do a series of long captures
and see if the problem persists.
I work in a large network and I do not have the problem, but
I have also installed the software myself and made sure of the
installation. I also make sure the program I am recording is local
(whenever possible). Additionally, do you have problems with any
other programs and corrupted files?
Again, sorry I don't have a quick answer.
TPK

Captivate 4 on Vista - Files won't Preview

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