Captivate 4 problems with audio import in powerpoint presentations

I am trying to import powerpoint presentations made in powerpoint 2003 which contain audio.
When I import them to captivate 4 I cannot hear the audion on each slide when I hit the play button.
Also, when I go to "Preview" "Play this slide (F3)" I get no audio.
If I "Preview" "Presentation" (F4) the audio plays very fast (like the "chipmunks").
If I "Preview" "From this slide (F8)" I get no sound.
If I "Preview" "The next 5 slides (F10)" I get no sound.
If I double click on the audio timeline and select the "audio" tab in the "Slide Properties" box and click the play button or edit the audio it plays normally.
I need to get this audio done ASAP. Is there anyone who knows what is going on?
Thanks for your help.

Hi Nathan-LMS,
      Can you test your course on SCORM cloud and confirm whether you observe the same behvaior on it? this will help us investigate specific to your LMS.
     1) Bookmark/resume on iPad (iOS 6) : Can you try the same course on SCORM cloud and let us know whether Bookmark/resume working fine or not? We could see this wroking at our end.
     2) Cross-domain AICC communication: Ping me on my mail id, I can provide you complete list of steps to make HTML5 content work in cross domain.
     3) Dual format publishing course plays only in IE9 or chrome 20(or above). Can you try it and let us know?
     4) Cross-platform bookmark/resume should work fine. Can you try the same scenario using SCORM cloud and let us know the behavior.
Any querries you can send me a mail to [email protected]
Thanks,
Sankaram.

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Another problems with Audio importing question

Ok, I've read through lots of the other questions but haven't found my answer. I have a Sony camera that I'm importing some video from. I've done this often with recorded video into iMovie with no problems.
I just downloaded a show from my DVR to my camera. No problems, audio is fine. I'm not importing this show to iMovie. When I import, the audio is fine both coming out of my camera, and in iMovie. But once the import is finished, the audio is really really quiet. If I crank the volume all the way up, it is audible, but barely.
I've checked the 3 audio checkboxes, turned all the volume sliders up, made sure in my preferences audio filtering and 'play video to camera' are turned. But still no luck.
Any thoughts? I'm a MAC newbie so go easy on me. Thanks!
Mark
667 MHz PowerPC G4 Mac OS X (10.4.3)
667 MHz PowerPC G4 Mac OS X (10.4.3)

Thanks for the replies so far. My camera is set to 16 bit audio. I'm not sure if the DVR has an audio output setting but I will check.
But I don't feel like this will be the problem, only because when I'm importing the movie into iMovie, it plays at normal volume, through both left and right speakers. Its only when I am done importing the movie, and try and replay the clip I've just imported where I lose 95% of the sound and its barely audible. I feel like something is happening within iMovie. That make sense?
As I said though, I'm far from knowledgable about this stuff.
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I have Adobe captivate 8.
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When I try to do software simulation, the error message orrurres.
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I recently bought a MacBook Pro and need to purchase iWork or Microsoft Office. Does iWork come with a form of powerpoint presentation? If so, is it easy to use and compatible with Microsoft Office presentation software? The latter question is extremely important as we use Microsoft Office primarily at the college.

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Agreed.
I was stuck continually doing PP Presentations and was so limited in what I was able to do. You will notice that PP on an Apple does allow you to do Quicktime transitions.... anyways.
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Hello everyone.
I have a problem with audio on my ultrabook HP Envy 6. Sometimes when I try to play music there are no low tones and music plays really silent... And then when I restart PC problem dissapears and music plays fine... I thought there is a problem with speakers, but when I connected 5.1 speakers there were also only high tones. Same thing happens on headphones. Is it a hardware problem or maybe software? Actually I use Windows 8.1 and drivers are up to date. If any one of you had same problem please post.
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Hi piotrek1130sw,
From what you have described, I think the best approach would be to restore the original IDT driver, restart the computer, test that driver, then install the driver update, and test the outcome of installing the newest driver.
Use the following link for instructions to recovery the ITD driver using Recovery Manager. Restoring applications and drivers.
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If installing the newest driver causes the issue to occur but the recovered driver worked, I suggest recovering again.
If neither driver works I will gladly follow up and provide any assistance I can.
Please let me know the outcome.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hello,
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As a suggestion I would name my variables to make it clear which data is being
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Captivate 4 problems with audio import in powerpoint presentations

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