Captivate 4 stopped playing audio files

I am using captivate 4 on a Windows 7 64-bit HP Pavilion laptop. I had not used Captivate in several weeks. When I went in today to work on a project, the audio no longer works. Everything appears to be fine, but there is no sound when I play the audio. I have loaded all the latest updates and I am running as Administrator in Windows XP Compatibility mode as recommended.
I would appreciate any help as I am under a tight deadline and have no idea what else to try.

Hi jmtmurphey2
System Requirements for CAPTIVATE 4

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