Captivate 4  TTS Audio not playing in published or preview ok in edit

While viewing my project in published view, audio did not play on 5 of my 70 slides. (It worked fine previously). It played Ok in edit but no sound in preview or published. I tried to replace the audio using the Convert TTS button, and the audio would not replace the previous audio. Even removing the audio and dragging the new audio to the timeline would not work.  I reinstalled Captivate 4 and TTS, and it seems to work fine on new a new projects but I can not seem to get it to fix my current project.  Can anyone advise if I can fix those slides, or have I somehow corrupted those slides? It's a big project.  Thanks in advanced

If I ever see dodgy behaviour like this on a slide, and it doesn't resolve easily with a reboot or republish, I just recreate the slides and delete the old ones.  It's often far quicker to do this than muck around trying to fix them.  If there is corruption in a slide, you don't want it anywhere in your project.

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