Captivate 4 update not recognizing that Captivate 4 is installed

Downloaded the patch but when I run it, the splash screen loads and states that Captivate 4 is not installed on my machine - only option provided is to Quit the update. I'm running this on Windows XP and Captivate 4 has been working fine with the exception of lousy image quality. I wanted to try the update to see if this fixed the graphics issue. I tried the update install from a folder on my desktop and also from the Captive 4 program file folder - same results. Any ideas?

I just ran into this problem with Captivate as well. I uninstalled Flash Player 10.1 by going here: http://kb2.adobe.com/cps/141/tn_14157.html
I then downloaded an archived Flash Player here: http://kb2.adobe.com/cps/142/tn_14266.html
It seems the main installer does not incorporate the Active-X version of Flash that Internet Explorer needs. There should be several Windows installers in the download. For example, I used Flash Player 10. The following Windows files were in the package:
•    flashplayer10r45_2_win.exe
•    flashplayer10r45_2_winax.exe
•    flashplayer10r45_2_win_sa.exe
Install the first one and second. The second file is the Active-X Flash version (I’m thinking “winax” means Windows Active-X), which Captivate needs to run. I don’t think you need to install the last file (“win_sa”, I’m thinking the “sa” stands for stand-alone).

Similar Messages

Why does Captivate 2 not think I have Flash installed?

Why does Captivate 2 not think I have Flash installed? It will not start up even though I have the most recent version of Flash. It tries to redirect me to the download page every time.

The issue is actually due to the way all versions of Captivate prior to version 5 were coded. They were not able to understand the Flash Player numbering beyond a given version. Once that version of Flash Player is exceeded, they give the same error message as shown when your Flash Player version is too LOW.
When Captivate 4 had this issue Adobe provided a download patch to resolve. But you have absolutely NO chance now of getting a fix for something as old as Cp2.

ITunes 10.5.2 failed on my Windows XP system. Now my phone is not recognized. I tried installing manually. I tried to repair using Add/Remove programs. Still get errors.

Attempted update to iTunes 10.5.2 failed on my Windows XP system. Now my phone is not recognized. I tried installing manually. I tried to repair using Add/Remove programs. Still get errors.

Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!.

Software Update Not Recognizing Needed Updates

On my iMac, I needed to re-install Leopard - following which, Software Update is not recognizing that it needs to update - Safari, Mail, etc. By example, Mail is "stuck" on version 3.1. When Update runs, I get no updates available. I guess all the updated software is in the Previous System folder. What's the best strategy to fix this? - is there a way to reset what Software Update thinks it's already done or should I remove the previous system folder?
Thanks in advance!

tried permissions - no luck there.
Thanks for the comment re having new & old versions of software - that may be the case, as after re-install of Leopard, the previous system (which in fact has the newer versions of Mail, etc) was saved to a folder.
Sorry, I'm usually more on top of these things - but I'm not really sure how SU works - I'm now assuming that it's finding the newer versions in the Previous System folder - sound right?
As a followup - is there any reason to save the "Previous System" if all is working after a reinstall?

Itunes is not recognizing that my ipod is plugged in so I am unable to sync the device. What can I do to get Itunes to notice my device?

Itunes is not recognizing that my ipod is plugged in so I am unable to sync my device. What an I do to get itunes to notice my device is plugged in?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I have a macbook pro 13" early 2011 version and what to install windows 7 on it via bootcamp but not sure that whether to install x64 or x86 version? which one will work better

i have a macbook pro 13" early 2011 version and what to install windows 7 on it via bootcamp but not sure that whether to install x64 or x86 version? which one will work better

There is no need for anyone to use 32-bit version anymore.
Retail comes with both. Or you can save on just buying 64-bit System Builder disc.
Better support for today's hardware with larger video graphic memory and systems.
Better memory management.

Computer not recognizing that my ipod is pluged in!!

I have recently reformatted my comeputer and got some new music put on my itunes and when i tried to plug in my ipod it just doesnt do anything...like the little screen on the ipod that usually sais "do not disconnect" doesnt come up...the computer doesnt even accnowladge that anything is pluged in...i tried downloading the newest ipod softwhare and that didnt work...i tried putting in the origional disk that came with it and that didnt do anything...also when i plug my ipod into the computer it drains the battery instead of charging it...suggestions??

I don't know if this might work for you guys but this is what got my problem solved. If you experience the following, the Ipod was working but suddenly it stops working (i.e. the ipod screen is totally blank no icons like battery low or whatever) and when you connect it to the computer the little sign that means do not disconnect does not appear (the pc does not recognized that the ipod is connected) then maybe this might solve your problem. Do not connect the Ipod to the computer for about 24 hours. Do not try to charge it or anything just leave it by itself let the battery drained then try it the next day and hopefully the icon of battery is low will appear then you can charge it by connecting to the pc.
This is what happened to me by accident i guess, i had given up and had realized that i had just spend two hundred dollars on something that didn't work but today i tried to turned it on and the battery is low icon appeared so i connected to the PC and now it works.
Good Luck.

Lightroom 5 apparently does not recognize that Photoshop is installed.

I just installed Lightroom 5, and it does not seem to recognize Photoshop CS5.1, which has been installed for some time. When I click Photo>Edit In, the option for Photoshop and all of the other related Photoshop options, such as Merge to Panorama, etc., are not active, so clicking on them does nothing. This occurs when Photoshop is open. It's as if Photoshop is not installed. Is there something I need to do to ensure that Lightroom 5 recognizes that Photoshop is installed?
I'm not sure whether the problem is that Lightroom does not recognize that Photoshop is installed or that there is some problem that prevents access to Photoshop from Lightroom.
I am using Windows 7. In Preferences for external editing, I have the following settings: File Format = TIFF; Color Space = ProPhotoRGB; Bit Depth = 16 bits; Resolution = 240; Compression = None.

I guess that the problem could be caused by 32bit and 64bit mismatch. Both applications should be 32bit or both should be 64bit.

Photoshop is not recognizing any of my installed printers (inconsistently...)

Photoshop is not recognizing any of my installed printers (inconsistently...) any suggestions? thanks

Moving this discussion to the Photoshop General Discussion forum.

My Illustrator is not recognizing that I am signed into Adobe and thus my Kuler panel is not enabled.

My Illustrator is not recognizing that I am signed into Adobe and thus my Kuler panel is not enabled.

DT,
You may try to restart the Creative Cloud application by quitting and relaunching it.

Captivate-6-0-1-Update.dmg Update not recognized on Mac

I have Captivate 6.0.0.199 but when I try to use the Help window to update, it is grayed out.
I downloaded Captivate-6-0-1-Update.dmg directly, but when I try to launch, it says:
"The following disk images couldn't be opened. Captivate-6-0-1-Update.dmg not recognized."
My system is Mac OSX Lion 10.7.5 Processor 2.26 GHz Intel Core 2-Duo Memory 4 GB
I have administrator rights to my computer and am trying to run this as the Admin.

Do you have any other Adobe Application installed, are you able to check the updates and download & Install them using Adobe Application Manager
Thanks,
Anjaneai

Itunes not recognizing my devices after installing 11.1.4

As per itunes message to update to latest version, I updated to 11.1.4 on my PC. I'm running windows 8.1, 64 bit. After updating and restarting computer, itunes will not recognize any of my devices. iphone4s, ipod touch 5g, ipod touch 4g. The devices "are" recognized on the computer when plugged in via usb. I guess this would indicate that the usb cables and the drivers are good.
All of my itunes libraries for the associated devices open up just fine. All of the contents are in tact. It's just that the device is not recognized in itunes when opened. Any suggestions would be much appeciated.

Windows 8.1, 64bit
It appears that the 64bit install messed up the device drivers for the Apple mobilie devices connecting as USB.
I tried many things, I may have missed a step below. But the following is what I believe was the fix - since it worked on a 2nd PC.
Make sure you are using an administrator account. Any of them on your machine will do for the following
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device.

Tiger 10.4.8 update not recognized

Aaargh, I could scream...... after several days of trying to download the new Intel 10.4.8 update (internet connection would not hold out the 17 hours required) and after trying all week unsuccesfully I read through the forums it would be better going through Apple so yesterday I changed to the Apple download and successfully downloaded this.....
http://www.apple.com/support/downloads/macosx1048updateintel.html.
Now after 17 hours it has downloaded and now happily tells me mounting failed as it is not recognized, why oh why?
I have looked at some previous questions and have found a recommendation to download the combo, is this where I went wrong?
I hope I have made sense on this, if I haven't apologies in advance. Can someone please let me know what is wrong.
Thanks
Btw, my computer is a couple of weeks old and shipped with the 10.4.7 installed if this helps.

Or, if there are no Apple stores nearby in Spain, you could try to find someone or someplace with broadband access that you could use to download the file again. Until then, it generally won't hurt to sit at 10.4.7.
BTW- 17 hours is way too long. I can download the file in 6~7 minutes on cable.

11.1.4.62 itunes update not recognizing ipod touch

Please Help. Did the update to Windows 8.1 yesterday and now iTunes does not recognize my iPod(s) etc. I looked in Windows and device shows up but now in iTunes. I downloaded the new iTunes and reinstalled (Repair) and that did not help. Anyone have any suggestions at all?

See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Software update not recognizing

After updating OS X 10.8.4 the icon reappears in the app store and does not recognize that I have already made the update. Anyone have a solution?

Click here and install it manually.
(88318)

Captivate 4 update not recognizing that Captivate 4 is installed

Similar Messages

Maybe you are looking for