Captivate 5.5 Audio button has stopped functioning

My Audio button to insert audio into a Captivate 5.5 text files has stopped working. When I click on it, it freezes my Captivate screen and I have to close the program. I can remove audio but can't Add. I can go the Library and access and edit the audio there.  I've tried rebooting etc. Any thoughts. I have a deadline today but looks like not going to make it. Thanks.

Hello,
Welcome to Adobe Forums.
Can you reproduce this issue with a Blank new Project ?
If you do not have a specific preferences and setting for your Adobe Captivate then please follow these steps :
1) Close Adobe Captivate 5.5
2) Rename "Captivate 5.5" folder :
Windows Vista and Windows 7: C:\Users\[user name]\AppData\Local\Adobe
Windows XP:  C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe
Mac:  /Users/[user name]/Library/Preferences/
3) Launch Adobe Captivate 5.5
4) Open your project or a blsnk new project and check Insert -> Audio
Thanks,
Vikram

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