Captivate 5.5 Buttons and Jump To Slide Not Working

I have a home slide where users can choose from 10 state-specific training options. There are 178 slides in the total presentation. When I open the presentation fresh a couple of the buttons work and jump to the correct state. One button jumps to a different slide than what is defined and the rest of the buttons do not work at all. If I select one of the buttons that works then return to the beginning of the presentation all the buttons work fine. The problem occurs when I open a fresh copy of the published presentation from my hard drive. The buttons are all active and there is no click box on the slide - you need to click on one of the state buttons to continue past the initial slide. I cannot understand why this is not working or why everything works fine when I return to the home slide from somewhere else in the presentation. Any help would be appreciated. Thank you.

Hi there
Buttons may seem a bit hit and miss and may be daunting with all the Active VS Inactive timeline bits and all. But I've really never known them to totally fail or be all that random.
Things to consider with Buttons.
What does the button do?
As I explained in my earlier reply, if a button is programmed to jump to a slide a lot farther down the track, and that portion of the track hasn't yet arrived from the server, this could well be an issue.
Another thing that can affect whether a button operates as you wish is if you are trying to jump to a slide that is beyond a Question slide (or a slide being treated as a Quiz slide) and your Quiz settings are configured so that each question must be answered before you may proceed. Captivate will disallow visiting a slide beyond the first unanswered question.
Sometimes a Button is configured to open a URL or a file. And it works fine during preview within Captivate, but fails after you publish. This is most often an issue with Flash Security Settings blocking the action and is described at the link below:
Click here to view
Hopefully this sheds some light on the situation.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Similar Messages

Radio button and associated functionality is not working!

Hi Pros,
I am facing the following problem:
1.I have an interactive PDF created in Acrobat 9 Pro.
2.PDF have few radio buttons, each radio buttons ahave assigned valus(eg: 1,2,3 etc)
3.I have a text box in which the value of selected radio button is displayed.
4.PDF is working fine on my machine.
5.Client is having Internet Explorer version 7.0.5 and Adobe reader:8.2.6
6.The radio buttons and associated functionality is not working on client's machine.
7.The text box shows '0' even if we a radio button with value 2 or 1 is selected.
What will be the problem? How can I fix this issue?
Please help.

Thanks alot for helping me on this.
Thanks to u also ~graffiti

I dropped my ipad mini and the left side got dented .. so the volume buttons and the mute is not working anymore .... and when i am playing games the volume automatically goes up... i still have warranty .. so does apple replace a new one?

i dropped my ipad mini and the left side got dented .. so the volume buttons and the mute is not working anymore .... and when i am playing games the volume automatically goes up... i still have warranty .. so does apple replace a new one?

Steven ~ Welcome to the Support Communities. The following may be useful for next time...
AppleCare+ for iPad extends your coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee. Note: AppleCare+ must be purchased within 30 days of the date you bought your new iPad.
iPad mini cases from Tech21
iPad mini screen protector from Tech21

Jump to Slide not working correctly

I created quiz questions in Captivate (5.5) that are interspersed throughout the content and I want to to jump back to the beginning of the section that contains the relevant content for review if the user gets the question incorrect. I created custom question slides using variables and advanced actions and it seemed to work great. Now all of a sudden, the [Review] button, which appears if the user gets the question incorrect, does not work. I'm not sure what I'm doing wrong.

Thanks Lilybiri, I know this was posted a while back, but you saved me today!
My quiz scope was preventing my jump to slide from working. Essentially the quiz scope ends in your deck on the last slide that has a scorable field. Captivate 5 wasnt allowing me to jump beyond that point from eariler in the deck. Ex: My menu was on slide 4. I had a single scorable click box (for LMS SCORM reasons) on slide 75. And my last menu item was trying to jump to slide 76. I found I could not jump to anything beyond 75. I Simply moved the scorable object to slide 76 (or could have been even further out as needed), and its working again.
If you have nothing scorable, quiz scope shouldn't affect jump to, at least that's been my experience in the past. You can check using the F9 (advanced interactions) and look in the "Include in quiz" column for the YESs.

"Jump to Slide" not working at all

Version: Captivate 4
LMS: No
Method of testing: Preview in browser
Issue:
I am creating a quiz that uses images and click boxes to assess the user's knowledge of MS Word. Some of the questions involve 2 steps, so that the user has to click one spot on the image and then another on the next image. However, if the user misses the first step, they should see the next question instead of the second step.
I've set the click-box to "jump to slide ___" but it doesn't It simply continues on to the next slide. I thought maybe the slide navigation was overruling the click box navigation, so I set it to "no action", but still no luck. I also tried setting the click box to "continue" and the slide to do the jump.
It comes down to this: I cannot get "jump to slide" to work no matter where I set it. This should be easy - using a built-in function to jump to another slide. I've been doing this since the days of Hypercard in the early 90's. Why can't this program do this simple function? My colleague and I are very confused.
Enola

Hi there
A Click Box will only jump to a slide if the user clicks the clickable area. From what you have described, you want the jump to occur if they click outside the area, no?
Note that you may assign a number of attempts. So I'm thinking you want to assign a single attempt to the Click Box. If the user clicks the clickable area, you jump to the next slide. But if they click outside the clickable area, you then want to jump to the other slide.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Jump to slide not working on slide before quiz (Captivate 4)

I have a Captivate 4 file that contains a two-part quiz (multiple choice, followed by interactive practice). The first screen of this file is an introduction; it has three buttons ((RETURN, which opens a separate URL), CONTINUE (goes to next slide which is Part 1), and a SKIP (bypasses Part 1, and jumps to the first slide of Part 2)). When I publish the file, the skip button will NOT bypass the screeens and jump to the specified slide…for whatever reason, it wants to advance to the next slide. I have checked my slide settings, button settings, etc. and cannot figure out why it is doing this. Any suggestions?

Hi there
Can you give us the URL that doesn't work?
Have you tested the URL from a typical web page on your server? My thought is that you might even see the same thing happen from a web page. Maybe your web peeps need to investigate.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Button-jump to slides not working

Hi!
I have created a content menu for my project. Created several
buttons on the same slide. Only the first one works - which links
to the next page. The rest of the buttons don't link to the slides
though I have set it to "jump to slide - 5 slide 5".
Please advise. Thanks!!

Hi Cherry_t and welcome to our community
I've seen this behavior before. In the case I saw, the user
had inserted question slides that were placed between where the
jump was supposed to go and the slide they were on at the time they
clicked the menu item. You may wonder what this would have to do
with impeding progress. Well, it's not so much the fact you have
Question slides, but if my hunch is correct, you also have enabled
a setting for quizzing that says each question MUST be answered
before the project can continue.
So take a look at the following setting: Project > Quiz
Manager... > Quiz Settings tab and look at the second field
labeled: Required. My guess is that it may say "Required - the user
must take the quiz to continue".
Cheers and happy Friday! Rick

Continue button on Quiz Results Slide not working Captivate 7

I have the Quiz Settings set to Continue when the user passes the quiz. However, when the user clicks the Continue button on the Quiz Results Slide, nothing happens. I want the user to be able to continue to the next (and final!) slide in the project. The timing for the Quiz Results slide is set to be active for 7 seconds. Umm, suggestions for a fix? Thanks. This problem has been driving me nuts since I'm so close to finishing!

I changed the timing on the results slide back down to being active for 1.5 seconds so that's what will show up in the screen shot below. I also included a screen shot for the Pass/Fail settings. Thanks.

Jump to slide not working

Hi. I'm using Captivate 3. My module is set up like this:
Slide 1: Title
Slide 2: Task Selection with buttons where users can choose which section to complete (Demo, Interactive Activity #1, 2, 3, 4, Quiz).
Slides 3-10: Demonstration
Slides 11-20: Interactive Activity #1
Slides 21-30: Interactive Activity #2
Slides 21-40: Interactive Activity #3
Slides 41-50: Interactive Activity #4
Slides 51-55: Quiz
These buttons on Slide 2 work fine:
Demo
Interactive Activity #1
These buttons on Slide 2 do not work - nothing happens when I click:
Interactive Activity #2
Interactive Activity #3
Interactive Activity #4
Quiz
I have another module set up similarly but without any user interactivity. So I think the problem is with the interactivity, but I can't figure it out.
Help please!

Hi there
Likely it's in your quiz settings. You most likely have something configured in a way that the interactive bits actually require the user to complete them before moving forward. And when that's the case, Captivate will disallow jumping to a slide beyond the bits that haven't yet been completed.
Cheers... Rick
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

Continue Button on Quiz Results Slide NOT Working Properly

I'm experiencing a functionality issue with the "Continue"
button on the Quiz Results slide:
Situation 1: After initially completing the quiz, I need to
click the "Continue" button on the Quiz Results slide only once to
advance to the next (and last) slide in the quiz movie. This is
fine & works as I would expect.
Situation 2: After initially completing the quiz, if instead
I choose to review the quiz, later when I get to the Quiz Results
slide, I need to click the "Continue" button TWICE to advance to
the next (and last) slide in the quiz movie. This does NOT work as
I would expect.
Any idea why only 1 click is needed in the Situation 1 while
2 clicks are needed in Situation 2? Any way to fix Situation 2 so
that only 1 click is needed?
Thanks much!

CapManZ,
Whether the Continue button on the Quiz Results slide
requires one or two clicks is mysterious indeed. See
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=67&catid=464&threadid =1302278
for another discussion about its misbehavor.
Actually, the number of clicks required depends on how long
you wait after the Quiz Results slide appears, prior to clicking
the Continue button. In your situation 1 you probably answered
questions rather than using the skip button, so you viewed the
question slides for a while prior to arriving at results. In your
situation 2 you probably used the Skip button to zip through the
slides to return to the results screen. Try this. In situation 2,
when you get to the Quiz Results slide, instead of clicking the
Continue button, go get a cuppa joe and then see if a single click
will work. If so please let me know.
I've experimented with a Captivate 2 multiple choice quiz in
a slide show that contained only 10 questions and the Results
slide. I added a text caption with fade in and fade out enabled
(the default) to the Results slide. I found that after the caption
fades in, one click on the continue button advances the slide. So I
used the caption's appearance to help measure the timing.
In the tests below I skipped as rapidly as possible, pausing
at various slides to see how it affected the single click
threshold.
Skip all slides: 28 sec
View slide 1 for 60 sec and then skip: 28 sec
Skip to slide 5, pause 30 sec, and then skip: 13 sec
Skip to slide 10, pause 30 sec, and then skip: 2-3 sec
Answer each slide (took more than 30 sec): 2-3 sec
Skip all slides, click Continue as fast as possible: 2-3 sec
I also reduced the number of question slides in the quiz and
skipped all slides.
7 questions: 18 sec
3 questions: 7 sec
I believe the threshold value (the duration required before
clicking the Continue button advances to the next slide) is
composed of two durations which add together to determine the
threshold. The Result's slide's timeline probably sets the
threshold's lower limit. Clicks prior to 3 seconds are ignored.
Time per slide and number of slides left to go sets the upper limit
for the threshold. The slower the movement, the lower the
threshold.
Several conclusions:
This probably isn't a situation in which the first click is
ignored. Instead the first click reduces the threshold's value to
the lower limit. The second click would then typically occur after
3 additional seconds, particularly if the user is surprised that
the first click didn't work and pauses slightly. A very fast
additional click on the Continue button is ignored as well.
Long quizzes will cause more complaints about the issue
because of what you experienced. It typically takes longer to
answer the quiz than review it.
Perhaps there's a workaround that would alert the user that
the Continue button is ready for clicking. I'm thinking that since
the text caption fade-in coincides with being ready to continue, an
image or the like might do the trick. Any suggestions out there?
Humm, a better alternative might be to show some images of
snacks on the results slide background. Through suggestive selling,
the user realizes it's time for a break and clicks Continue after
returning with that cuppa joe. And the sound you hear? It's the
Captivate developers giggling if they read my conclusions. Too bad
they're mum, since some real info might make it easier to make
Captivate behave. Ah well.
Phil

Some options are greyed out in Captivate 8.0.1 and my bullets do not work?

Hi, I am using Captivate 8.0.1 and am having trouble with 2 things:
1. The bullets and indents that I have formated for my responsive project appear very messed up and not as I have formatted when I view my project in Edge Inspect?
2. Some options in the TOC are greyed out (that I really need for my project). These option are to upload an icon and to align the position of the TOC (It wont let me align to the side of my project as the only option available is for 'overlay'.
Any ideas on how to fix these problems would be much appreciated.
Thanks!

Hi there
Captivate 8 introduced the first "Responsive" type of project. And in these types of projects, certain things simply won't work in the output. Henceforth, their options will often be disabled (or "grayed out"). The TOC appears to be one such item. The only option is to use an overlay TOC. I would suspect that this is because of "responsive design". Since the output will be adapting to differing screen sizes, I'm guessing that adding an additional 250 or so pixels for a TOC could prove troublesome and would likely throw off all the other design elements.
Where exactly are you finding you are not capable of uploading an icon? I see that I'm able to upload icons that represent the collapse and expand gizmos, but you may be in a different spot.
Cheers... Rick

Continue button on Quiz Results slide not working...

Hi there,
Having some significant difficulties in Captivate 3 recently
- but this one appears to be a deal breaker...
The continue button which appears at the bottom of the quiz
results page doesn't work - as in, it doesn't do a thing even
though in preferences I've set pass/fail preference for it to jump
to different slides depending on success or failure. I have tried,
literally, everything I can think of but it refuses to work.
Anyone got any suggestions? I would be over the moon if I
could get this working.
Thanks in advance.
J

Hi J
Sorry that didn't seem to work for you. Hopefully someone
else will see it and maybe chime in with a suggestion.
Until that happens, you (as well as anyone else seeing this
behavior) should report it to Adobe as a bug.
Click
here to view the WishForm/Bug Reporting Form
Cheers... Rick

Continue button on Quiz Result slide not working

Hi,
I really hope there's something easy I'm missing here. I've
created a quiz with 25 questions. I don't have it reporting to an
LMS, but I do have a quiz results slide. If the student gets a
passing grade, I've set the Continue button to go to the next slide
(where they get a congrats message and can print a certificate).
I'm publishing it as an SWF file. When I take the quiz and pass it,
the Continue button doesn't work. The way it is now, students are
stuck at the end of the quiz. Any ideas?

Hi J
Sorry that didn't seem to work for you. Hopefully someone
else will see it and maybe chime in with a suggestion.
Until that happens, you (as well as anyone else seeing this
behavior) should report it to Adobe as a bug.
Click
here to view the WishForm/Bug Reporting Form
Cheers... Rick

Jump to slide not working in quiz

The answer the learner selects will dictate where they go and what they score in the quiz I built. This was working and all of the sudden it stopped.
Please help

What are the Quiz settings, more specifically Required setting? And will you ever show the score? Because the score of all question will be shown at the end, and if a question is skipped, its score will be 0.
When you are working with default Question slides, you lose a lot of control.
Remediation: look at this video http://www.youtube.com/watch?v=Vw9wcgup4s8
Lilybiri

Click on the button and jump out framework

Click on the button and jump out framework,
And share with you.
1、Set navigation pages
For example:
<navigation-rule>
<from-view-id>/controlFrame/controlTop.jsp</from-view-id>
<navigation-case>
<from-outcome>toLogout</from-outcome>
<to-view-id>/index.jsp</to-view-id>
</navigation-case>
</navigation-rule>
2、add onClick event in the <ui:button/>
For example:
onClick="window.open('/aps/faces/index.jsp','_parent')"
Merry Christmas! ^O^

Double tap the home button and swipe upwards on the preview of the App (not the App Icon).
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf

Captivate 5.5 Buttons and Jump To Slide Not Working

Similar Messages

Maybe you are looking for