Captivate 5.5 player won't open. Not recognizing Flash

I created a movie in Captivate 5.5, published it and tried clicking on the player file to open and review it. I got this  message.
I have Flash 11 installed on my computer. 
My files look like this.
Any suggestions? 
Thanks

Hi there,
You can select the program as Internet Explorer or any browser if you have installed Flash player already. (.swf can be opened in a browser if flash player is installed)
Projectname.htm file is also calling the projectname.swf file, so the .htm file will also work for you.
If you need a stand alone flash player, then you can install Flash player projector from here:
http://www.adobe.com/support/flashplayer/downloads.html
Thanks.

Similar Messages

  • Captivate icon bounces but won't open.

    Captivate button bounces but won't open. It's a subscription and I can't figure out how to reinstall. Any ideas?

    Hi There,
    Can you tell me the OS and the version of Captivate you are using?
    Regards,
    Mayank

  • Installed Skype and now Flash Player won't open in new window

    I installed the latest version of Skype and now Flash Player does not work properly.
    I just bought a new laptop, it has Windows 7, 32 bit, IE 9, and Flash 10.
    A website that I go to all the time uses Flash Player so when you click on a link in the site it pops out the player into a new window and you can listen while you still browse on their site.  After I installed Skype last night, that 'pop-out' function is no longer there.  The player now replaces the webpage and it is very large and distorted because it is supposed to be in a small pop-out window.  No matter what I click, I can't get the link to open in a new window, it always opens in the same window replacing the webpage.
    I uninstalled Skype and then used the manual uninstaller of Flash because the uninstall would not work from the uninstall screen in Windows.  I then reinstalled the latest version of Flash Player and I still have the same problem.
    Is this a setting that I can change somewhere??
    Thank you.

    Hi eidnolb, thanks for the reply.
    I did uninstall the google toolbar that was installed with skype.
    I now found that it is not just flash player that won't open in a new window, I can't get any link at all to open in a new tab or a new window.
    I tried restoring IE's settings and that did not work.
    I know this is an adobe forum and my problem is now much larger than just adobe, but if you have any suggestions, I would appreciate it.
    Thanks.

  • Player won't open in window

    Please help, I've been working on this one all morning. I upgraded to Pro, it's worked fine for a long time. Now I open the player and a window flashes for a second with either loading.... or switching... then a minimized Apple QuickTime appears on the launch bar. I can't get the player to actually open so that I can use it.
      Windows XP Pro  

    Hi eidnolb, thanks for the reply.
    I did uninstall the google toolbar that was installed with skype.
    I now found that it is not just flash player that won't open in a new window, I can't get any link at all to open in a new tab or a new window.
    I tried restoring IE's settings and that did not work.
    I know this is an adobe forum and my problem is now much larger than just adobe, but if you have any suggestions, I would appreciate it.
    Thanks.

  • Quicktime player won't open anything. Mac pro

    My quicktime player won't play anything. Need suggestion on what to do.

    Can you launch QT by itself, not clicking first on a file? If so, then use Open and navigate to your file. Do you have any other media players installed (Windows Media Player, Realplayer)? Maybe one of them is set as default. Also browse through the More Like This threads to the right to see what others have tried.

  • Captivate 5.5 videos won't open in IE

    When I publish a video with .swf, .swf_skin, and htm files, it works in other browsers, but won't open in Internet Explorer.
    Does anyone have any suggestions? Most of our clients use IE.

    Hi there
    So we know the pain is localized to the bottom part of the body. Can we be a wee bit more specific?
    You said "IE". Does that mean ANY version of IE? Or is it limited to a specific version?
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Captivate-6-0-1-Update.dmg Update not recognized on Mac

    I have Captivate 6.0.0.199 but when I try to use the Help window to update, it is grayed out.
    I downloaded Captivate-6-0-1-Update.dmg directly, but when I try to launch, it says:
    "The following disk images couldn't be opened. Captivate-6-0-1-Update.dmg not recognized."
    My system is Mac OSX Lion 10.7.5 Processor 2.26 GHz Intel Core 2-Duo Memory 4 GB
    I have administrator rights to my computer and am trying to run this as the Admin.

    Do you have any other Adobe Application installed, are you able to check the updates and download & Install them using Adobe Application Manager
    Thanks,
    Anjaneai

  • Won't reset, not recognized by iTunes or computer

    Hello,
    Last week, my iPod was not recognized by my computer or iTunes, so I successfully followed the instructions to Reset, change to Disk Mode, and then restored the iPod (with the latest Updates and newest iTunes version).
    Now, my songs cut off before they should end, and sometimes a song is completely skipped.
    AND, to add insult to injury, when I try to sync my iPod with iTunes, once again neither iTunes nor my computer recognizes it.
    When I try to reset it and start the process all over again (Reset, Retry, Restart, Remove, Restore, blah blah blah) NOW I CAN'T EVEN RESET IT.
    Any suggestions???
    Thanks.

    Hi Jeffrey,
    Sorry, I don't have a Mac. But these are the steps I went through to put the iPod in disk mode.
    1. Reset your iPod (using the Menu and Select buttons).
    2. When the Apple appears on the screen, immediately press the Select and Play buttons. This should bring it to Disk Mode.
    At this point I could plug it in to my USB port and iTunes automatically opened up (make sure you don't have iTunes already open...that seemed to not work for me). I could then open up iPod Updater and follow all the necessary steps.
    I had to drain my battery overnight before I could even get it to reset. However, once I followed these steps and successfully Restored my iPod, it has worked beautifully (knock on wood) ever since (although I did have to fully charge it before it was completely back to normal.
    Good luck!
    Barbara

  • I installed Flash Player but web content not recognizing it.

    I am running FireFox and a web site required Adobe Flash Player to view a video clip.  I downloaded the latest version and installed it, but the website still does not recognizes it.  I'm not sure what to do next.  Help please.
    Thanks!
    [email protected]

    I think I am confused.  The web site said I need Adobe Flash Player.  You mention Shockwave and Flash.  I know there is a program called Shockwave Flash, so is the Shockwave and Flash any way associated to Shockwave Flash?  The names are very confusing to me.
    I have Shockwave Flash disabled since the website said I needed Adobe Flash.  I downloaded and installed the latest Adobe Flash Player, but it is not coming up in the possible add-ons for Firefox.
    Do I need to uninstall Adobe Flash Player and then activate Shockwave Flash and then reinstall Adobe Flash Player?  Is there a sequence to this?
    Also, how does this Shockwave for Director come into play, since it says it’s for Netscape?
    Thanks for your help making sense of these names!
    Gary Kueppers

  • Flash Player won't open

    I have tried downloading Flash Player version 16.0.0.235 on my Mac version 10.8.5 with Safari version 6.2.2 and whenever I download it it tries opening it in MATLAB and won't allow it to be opened with any other application. It is not a .dmg file when I download it, it is a .mdlp. I am not sure what to do in order to get the right installer download. Any ideas?

    Flash Player can only play Flash content, not create SWF files.  You will need Flash Builder or Flash Professional for that.

  • Media Player Won't Open

    >>The Problem: Windows Media Player does not respond when I click on the icon (doesn't open)
    >>Relevant Info:  No disc inserted will run automatically.  I must open "My Computer," select the drive, open the folder, and click "Auto Run."  But, they do work, except for DVDs.
    - I called for technical support (different problem) 12 - 18 months ago (Microsoft, I think?), and after $100, a few hours on the phone, and a blur of windows, check boxes, and
    settings changes, my problem was solved.  Although I did notice this issue soon after that, I'm not satisfied that this is the path to the root cause (I have been known to explore
    and monkey with things I shouldn't).
    >>T/S Attempts: Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  No Help
    Tech site suggestion to delete two specific dll. files (don't remember) No noticeable whatsoever system wide)
                                      -  I think this had something to do with blaming DirectX
    (? been a while)
    - "Fix It" . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . ."Troubleshooter Invalid"
    - I always allow the updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Still need a solution
    - Turned WMP off/rebooted, then turned WMP on/ rebooted (Programs & Features). . . Boooo! 
    - Tried to restore/use backup . . . . . . . "You wanted the newer version, you got it.  Live with it!"
                             -  I paraphrased that last bit.  My wife was the inspiration. For clarity, it said it
                                 couldn't install a version older than the one I have.

    Hi,
    Can you open it by the way below: Go to the folder: C:\Program Files\Windows Media Player, find the wmplayer.exe file and double click on it .
    Did you try to disable Windows Media Player and Windows Media Center in Programs and Feartures, and then you may re-enable it.
    Turn Windows features on or off:
    http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off
    I also would like to suggest you try SFC tool to check the issue.
    Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
    http://support.microsoft.com/kb/929833/en-us
    In addition, your profile may be corrupt. Create a new user account and then log on with it.
    Fix a corrupted user profile
    http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile
    If the issue persists, please check event viewer for the exact error code and cause of the issue. Refer the following Microsoft article to check in Event Viewer.
    What information appears in event logs (Event Viewer)?
    http://Windows.microsoft.com/en-US/Windows7/What-information-appears-in-event-logs-Event-Viewer
    Hope it helps.
    Regards,
    Blair Deng
    Blair Deng
    TechNet Community Support

  • Flash Player won't open properly?

    I seem to have flash player but I don't know why it doesn't open properly. I want to create .swf files with it? What can I do?

    Flash Player can only play Flash content, not create SWF files.  You will need Flash Builder or Flash Professional for that.

  • CD/DVD player won't open 1 CD

    My CD/DVD player works well except for 1 CD.  It will not open it or eject it.  I put the CD in, it spins, but no disk pops up on my screen. 
    I can't eject it using my computer, or even by hitting the eject button on my DVD player.  I have to unplug the DVD player, plug it back in,
    then quickly hit the eject button to eject the cd.   The cd works on the computer at the library, they use windows, it was made on my old
    PC with windows XP.  It has a lot of important files I would like to save to my computer and email.  Let me know if there is a way to fix this.
    Mac mini OS X version 10.9.5   processor 2.3 GHz Intel Core i7   Memory 4 GB  1600 MHz DDR3
    DVD player LG Model AP70NS50
    Thanks,     Richard

    - First try cleaning the CD and drive. For drive use a cleaning disk.
    - Next, try another optical drive and copy to suitable media.
    Not infrequently some drives have trouble reading burned disks on other the the drive they were burned one.

  • Mac G4 w/OS 10.5.8, New download won't open-not supported on this architecture, worked perfectly w/3.6 & down load said it will support Mac OS 10.5, what do I do to not lose all my bookmarks, etc?

    I had 3.6 & the website said new Firefox, need OSX 10.5 or above. Now the icon in the dock has a white circle w/slash like do not enter & when I click on it, a box opens that says,"You cannot open the app Firefox because it is not supported on this architecture."
    How can I get my Firefox back without losing all my info on my previous version?

    The latest version for PPC users is 3.6.25 available at http://www.mozilla.com/en-US/firefox/all-older.html

  • Acrobat X Pro won't open not long after CS6 upgrade

    I upgraded to CS6 from CS4 just before the new year. I have been having problems with my computer being slow and noticed after installation that the 2 previous versions I had were still installed (silly me thought upgrades would just override these haha). So i googled to see if i could uninstall them without it affecting the CS6 upgrade and it seemed i could. So i did. Everything seems to have been working ok with the exception of my psd and indd files icons no longer show - the files appear corrupted however they open fine.
    This morning when i opened Acrobat, it opened the file then suddenly closed without explaination or error. I have not been able to open it since. I have restared 4 times (as this usually helps when a program will not open) as well as stopped the acrotray.exe from running on startup. When i googled this problem it appears I am not the only one who has experienced this difficulty. Does anyone have anything that has worked for them?

    Hi MSITSLAN,
    The fix for this issue has already been rolled out via AAM update. Please launch Adobe Application Manager on your machine and update it. If you have already tried Solution 3 provided by Deepak and have updated AAM, this issue shouldn't come again. Alternatively, try Solution 2 and get rid of this issue quickly and permanently.
    This hotfix was released in late October after we found out that most of our users were re-installing the application using DVD and were'nt able to update it. So we decided to provide it seperately. If you download and install CS6 from Adobe.com, the latest version of AAM is installed and that doesn't show this issue.
    I suggest you to try Solution 2 and check if Exit Code 0 appears as a result. Do this on both the machines that you have. After applying the hotfix, if Acrobat is launched properly then you don't have to keep your fingers crossed for 30days.
    Kindly feel free to post back the results.
    ~Sandeep V.

Maybe you are looking for

  • View in 9 not the same as view in 7 or 8

    We have a pdf file that when opened in viewer 9 looks different than the same file opened in 7 or 8. Has anybody seen this before? Witch one is correct? Any help at this time would be great. Thanks Sy

  • Generating an Entity Bean from a Database Table

    I am following the tutorial "How Do I: Generate an Entity Bean from a Database Table?" and in that process doing the "Configuring a Data Source". This is the message I get when I configure a data source per the tutorial and click OK. This data source

  • Birthday reminders

    Hi, Is it possible to send a group of people an email (automaticly) as one them cellebrates his/her birthday? Thanks Jan

  • Quandary time

    I have a quandary. I already have an 17" iMac Power PC G5 (3 years old) but have the opportunity to upgrade to either a 24" Intel iMac (top of the range) or the new 17" MacBook Pro. I like both but can only have one so do I keep the 17" iMac Power PC

  • Sharing address book contacts

    Hello We run a small network (less than 10 users) and run mail, file & user services off Mac OS X Server 10.4.x. I will probably upgrade to Leopard Server when available. I need to find a way of sharing address book information amongst our users. Thi