Captivate 5.5 videos won't open in IE

When I publish a video with .swf, .swf_skin, and htm files, it works in other browsers, but won't open in Internet Explorer.
Does anyone have any suggestions? Most of our clients use IE.

Hi there
So we know the pain is localized to the bottom part of the body. Can we be a wee bit more specific?
You said "IE". Does that mean ANY version of IE? Or is it limited to a specific version?
Cheers... Rick
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