Captivate 5.5 won't open in Mac OSX 10.9.1!...

...Is there any solutions to this problem, other than buying an expensive upgrade to the software?

I have the same question. Why doesnt Adobe do anything to update their 5.5 Captivate software so it continues to work with the most recent OS update? What about offering a discount to 5.5 license owners so they could update to version 7 at a reduced cost? I don't see any communication from Adobe about the problem or a solution.

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ITunes won't open on Mac OSX 10.10

I have a new Mac and had never tried to open iTunes until I received an audio file from my son via email. I was given the option to open it with iTunes but nothing happened when I selected that option. Then I went to the dock and clicked on the iTunes icon and it did not bounce as the other app icons do when selected. In the applications folder I clicked on iTunes and still nothing happened. Any ideas?

Howdy Don,
Welcome to Apple Support Communities.
It sounds like there may be an issue with a 3rd-party add-on, which is preventing iTunes from opening on your Mac. Try launching iTunes in Safe Mode, as shown in the article linked below.
iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
Also, the article below will walk you through downloading and reinstalling iTunes.
Troubleshooting iTunes installation on Mac OS X - Apple Support
Take care,
-Jason

AE CS6 and CC won't open after mac osx update?

I just downloaded the latest mac os X update and now my After Effects CS6 and CC software will not open. I've uninstalled and reinstalled, but that didn't help. I get an alert message and it quits on startup.
Please help!!

Start by installing the most recent After Effects updates:
http://adobe.ly/AE_CC_1201_Mavericks
If that doesn't work, then you'll need to give us much more information to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"

Imovie won't open on mac

imovie won't open on mac
what do I do .... I have clicked force quit as it is unresponsive?
I have shut down computer. Unplugged power for 30 seconds and opened back up still the same problem. Help please!!!

So you don't have the iLife 09 disk either? (Can't remember if that was a separate disk or not).
Hmmm, it'd be better if you had the iLife disk.....
So, first you need to buy Snow Leopard (call Apple, it's the best price there); once you install it, update it to 10.6.8. That will give you the Mac App Store - you need that to buy Mountain Lion (download only, no disks). You will also want to up your RAM memory toa s much as you can - Mountain Lion is somewhat of a memory hog.
If you don't have your iLife disks, then a bootable clone on an external drive is an absolute must have just in case. You should do the first one before you install Snow Leopard just in case. Then, once you're up to 10.6.8 and all your applications are updated 9ncluding iLife, make a new bootable clone before you download/install Mountain Lion. Keep that clone safe just in case you need to revert or something goes wrong (especially if you don't have disks).
Once Mountain Lion is downloaded, first dismiss the installer and find it in your Applications folder. Make a copy of it and put it in a safe place (so you don't need to download it again). Then begin installing; when finished, run Software Update. Hopefully, your iMovie will be updated to the latest version. At that point, I'd make another clone and keep that one updated.
Having said all that, I'm not sure about iMovie not responding now - since you don't have disks, you can't reinstall it, so I don't know if upgrading will work. Normally one should take care of any problems before upgrading, but unless you want to buy a retail iLife 09 or 11 (which is still available online here and there), there isn't much you can do about installing.

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
I went to Jave and downloaded the latest version of Java 8 Update 31 for Mac, but it still won't open.

dchasin,
You may be able to get round the legacy JAVA requirement as follows:
Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
The solution was presented by Kals in post #7 here:
https://forums.adobe.com/thread/1637908
Here are download sites:
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

Emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

Back up all data. Rebuild the mailbox.

Dreamweaver cc won't open on mac

I just downloaded DW cc on Mac and it won't open on Mac. Any suggestions?

See Dreamweaver Crashing on Open

Mac won't open non-Mac software

I turned on my desktop Mac this morning and none of my non-Mac applications (Photoshop, Microsoft Word, Excel, InDesign, Cyberduck, etc.) would open. The Mac applications - Mail, iChat, Preview - work normally, but not Safari. I re-started the computer several times and they still won't open. The icons bounced up and down for a long time, then stayed still but the light under the icon that indicates the application is open was not on. When I opened the "Force Quit Applications" window to force quit the applications, some of them (Photoshop and InDesign) showed as open, while the others (Microsoft Office and Internet browsers) showed as "not responding". I don't know what is happening - everything was fine when I last used the computer.
So far, I have tried repairing the permissions using Disk Utilities, which did not help. Any idea on how to fix this will be very much appreciated.
Mac OSX 10.7.5.
Mini-mac 2.3 HGZ processor (Intel Core i5)
2GB Memory 1333 MHz DDR3

Thank you, sanjampet and a brody. I reset the SMC but it didn't work. And I don't have Mackeeper. I also tried resetting the PRAM and did a few other things (throwing out preferences, etc.) but none worked. At the end, I decided to re-install the operating system using OS X Internet Recovery. It took about 7 hours but it solved the problems! After re-installation, I was able to open all non-Apple applications without any problems. In fact, they seem to open a little faster than before. I wonder if the re-installed OS came with patches that fixed the problems. It did ask to download a java script when I opened InDesign.
@a brody; thanks for setting me straight about Apple vs. Mac. I was pretty distraught yesterday (lost a full day of important designing work) and wasn't thinking clearly ...

Mac app store won't open in mavericks OSX

I had a power outage and it seems that since then, my OSX Mavericks on my iMAC won't open so I can't update my OS to Yosemite. Can anybody help?? I have tried running permissions check and repair and still no luck. I even did the safe mode bit and tried to run the upgrade or do the disk permissions and still no luck. I don't have time machine so I can't restore.

If you haven't done so already, make a backup. Then, boot into your recovery volume and repair your startup disk. Don't attempt to update until your Mac exhibits zero problems.

Pdf files won't open on Mac

I have a Mac, OS X, 10.9.4. I recently downloaded the newest version of Adobe Reader 11.0.09 and installed it. I left my computer before the installation was completed, and it turns out it wanted me to close Firefox. I did, but it was the next day. The installation finished, but maybe a little weirdly -- I don't remember. Now, certain .pdf files (that I have opened many times in the past) won't open. The adobe page opens, with the filename at the top, and the page blank below, then the page disappears after a couple of seconds. Some .pdf files open fine. All files will open with Preview. I think I need to reinstall Adobe Reader, but don't know how. If I try to download and install, it says my version is up-to-date. Please help.

Removing Adobe Reader XI basic files from Mac OS X
*Note: These steps are for a machine that ONLY has Adobe Reader installed.
1. In the Finder, go to the "Go" menu item (Command + Shift + G)
2. Type this: /Applications/
3. Select the Adobe Reader application
4. Control + Click or Right-Mouse Click the Adobe Reader application and select "Move to Trash"
5. In the Finder, go to the "Go" menu item (Command + Shift + G)
6. Type this: /Library/Internet Plug-Ins/
7. Select the file "AdobePDFViewer.plugin"
8. Control + Click or Right-Mouse Click the "AdobePDFViewer.plugin" and select "Move to Trash"
9. In the authentication window with the text "Finder wants to make changes. Type your password to allow this", provide your administrator password.
10. Select the file "AdobePDFViewerNPAPI.plugin"
11. Control + Click or Right-Mouse Click the "AdobePDFViewerNPAPI.plugin" and select "Move to Trash"
12. In the authentication window with the text "Finder wants to make changes. Type your password to allow this", provide your administrator password.
13. In the Finder, go to the "Go" menu item (Command + Shift + G)
14. Type this: /Users/[YOUR_USERNAME]/Library/Preferences/
15. Select the file "com.adobe.Reader.plist"
16. Control + Click or Right-Mouse Click the "com.adobe.Reader.plist" and select "Move to Trash"
** This gets rid of the BASIC items that Adobe Reader installs. There are other files that can be removed and I'll put them in after this notation, but this should be sufficient. Reboot the machine at this point to make sure everything is cleared from memory and then download the Adobe Reader installer.
Good Luck!
If you want to completely remove Adobe Reader and the user specific files then proceed with this caveat and warning:
***WARNING***
THESE NEXT STEPS WILL REMOVE ALL PREVIOUS ADOBE READER AND ADOBE ACROBAT USER SPECIFIC PREFERENCES INCLUDING DIGITAL SIGNATURE CERTIFICATES, SEQUENCES, JAVASCRIPTS, ACTIONS, SHARED REVIEW ENTRIES IN THE TRACKER, CUSTOM STAMPS AND MORE. IF YOU ARE NOT SURE ABOUT REMOVING THIS FILES DO NOT PROCEED.
***WARNING***
17 . In the Finder, go to the "Go" menu item (Command + Shift + G)
18. Type this: /Users/[YOUR USERNAME]/Library/Application Support/Adobe/
19. Select the folder "Acrobat"
20. Control + Click or Right-Mouse Click the "Acrobat" and select "Move to Trash"

Captivate (5) project won't open in Web Browser

Hello,
Since a few weeks I can't open my projects in the web browser. Accept one of the projects (only questionslides), i have been searching for differents in the setttings but i couldn't find any differtens. When I publish the project in a .swf still the project won't open.
When I will get a preview in Web Browser or publish, the project is opening in the Web Browser and it looks like the project fade in and out in not even a second. A quick view of the background is visible . But i don't get any massage of error of something. And the page turn white.To preview the project in capitvate is no problem.
I hope somebody could help me out.
Roanne

Hello,
I do not know if you have Text Animations in your project? If yes, probably you are having issues due to the latest Flash Player. There is a hotfix to be found in this Captivate blog post:
Solution for Captivate ...
Lilybiri

ITunes 10.5 won't open on Mac

I downloaded the 10.5 update to MacBook but now iTunes won't open at all. It generates a crash report each time I try to reopen the software. I've rebooted, downloaded anew and reinstalled. I haven't tried a full uninstall and reinstall yet, I'm hoping there is a solution short of that. Thanks.

I am experiencing the same thing this morning on Snow Leopard after Security Update + iTunes 10.5 update + Aperature update. It has completely disabled not only iTunes, but also Skype, Adium, and Google Chrome. My Mac is pretty much unable to communicate with the outside world as a result of this. Can anyone help?

Captivate 7 file won't open

I recently suffered a crash in captivate. Now the cptx file I was working on won't open.
I've read about using dcashe utility but our ICT dept won't allow me to download and install it.
Is there any other way to fix the file?

Good morning,
Do you have "Generate Project Backup" selected in the General Settings in Preferences?
My experience is that if you do not have Generate Project Backup selected or download the dcache utility there really is not much that can be done to try and recover it.
Perhaps the more experienced Captivate folks can weigh in on this too.
Jenn

Why won't iTunes won't open on mac mini?

Recently installed 2 gigs memory in my 2007 mac mini, wiped the hard drive, and installed OS x 10.6.4.( done at the apple store ) iTunes icon appears in applications but won't open when clicked. Help. I'm an old guy and not very computer savvy

You do not have to load the airport utility.. a newer version is already included on the computer.
Just go to the applications / utility directory and start airport utility.

Ac Pro 7 ..create on XP, won't open on Mac

Created .pdf by scan on Acrobat Pro 7 (XP), emailed to a friend with a Mac. Won't open on the Mac. Tried it twice using different email systems and servers. He emails it back, and it opens fine on my end (so it's not corrupted). If I create the .pdf using something else (i.e. CutePDF) and send it, he can open it fine.
Anyone know what's going on here?

There are issues with various versions without the updates. For instance, AA7 is up to AA7.1.10. You can go to the Adobe site and use the download>updates to get the various updates. Be aware that you need to install them in order unless said otherwise. It is possible that it may be an update issue or a version issue. With AA7, you can create PDFs for earlier versions using the Reduce File Size or the PDF Optimizer. You can also set Acrobat to produce earlier versions by default.
You can check the document properties to see the version number and also check the font embedding. It may be the fonts that were the issue with the MAC, since the default fonts available from the MAC and the PC are different. It may be that you have not embedded the fonts (by using the Standard settings file). There are many things that you can do to be sure that things are fixed correctly, but we need to know more info to help. The problem with the current PDF may not matter to you, but it is probably indicative of the problems you are having. Sorting that out may resolve your issues and be worth the effort in the long run, not for the file itself, but for the process.
In some cases it might be worth posting the files on line so folks can look at them and comment. Bill

Captivate 5.5 won't open in Mac OSX 10.9.1!...

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