Captivate 5 AICC Problem

Hi,
I am having problems getting Captivate 5 to produce output files that function correctly with an AICC based LMS. The published presentation either does not produce the correct AICC calls to the LMS or produces no calls at all - not sure at present.
If I use a Captivate 4 based .cp file and publish with Captivate 4, then everything works ok. If I take the same .cp file and load it into Captivate 5 and publish, then the problems occur. So I know the AICC Quiz preferences are correctly selected and the overall publish options are also correct. My problem is that I have designed a new course in Captivate 5 (a .cptx file) that I cannot open with Captivate 4 and publish. So if I can't get things sorted with Captivate 5, then I will have to redo everything in Captivate 4 - and that is going to make me (and my customers) very unhappy!
My understanding is that there are quite a few bugs within Captivate 5 and I just wonder if this is yet another? I'm using the MAC version of Captivate 5. Has anyone else had problems with AICC compatibility with Captivate 5?
As an aside, looking through this forum, I have noticed that some of the bugs with Captivate 5 have been fixed by new / replacement files being sent to individuals directly from Adobe. This doesn't seem like a sensible way of releasing updates! Surely there must be a central repository of these bug fixes? Otherwise, how do I know I have got all the fixes?
Thanks,
Ian.

Dear Ashwin,
I downloaded and updated the CPSwf9Template.dll file and now the course published in AICC will launch and play, however, it will not communicate the “Complete” command to the LMS.
See the error 404 for MMTracking.swf and now there is a new file refered to:  crossdomain.xml
This is a simple course of 20 slides, self paced, score based upon the number of slides viewed.  I will be glad to send you the source files.
Thank you,
Gloria

Similar Messages

  • Adobe captivate installing problem

    Title: Adobe captivate installing problem
    Question: I have purchased a Adobe Captivate 4 license and I have downloaded  the setup file from adobe site and installed in a x86 windows XP machine  which is joined in a windows 2003 server ADS.At first I installed as  trial version once installed I provided the key after all a windows will  come up with asking the license agreement I click accept but Nothing  will happen nothing will run in the system, also I cant uninstall when  clicking uninstall nothing is happen .I have tried installing by  creating a folder under the program files as adobe2 then I can start the  program but after a while or afte many time but this doesn't help .I  have the same problem in other machines too. can any one help me?r a day  it will again as the license agreement windows and I selected accept  then the same problem I have tried reinstalling

    How does this relate to GoLive?
    Did you intend to post here?...
    http://forums.adobe.com/community/adobe_captivate

  • Captivate 7 Probleme auf dem Mac

    Ich versuche seit einiger Zeit den Umgang mit captivate 7 auf meinem Mac. Dabei muss ich immer wieder feststellen, das das Programm offensichtliche voller Bugs steckt. Wie sieht es bei euch im Forum mit ähnlichen Erfahrungen aus?
    Ich arbeite auf einem MacBook Pro 2,4 GHz Intel Core i7 mit 16 GB Arbeitsspeicher und Adobe Captivate 7
    Problem 1: Aggregatorprojekt funktioniert nicht.
    Ich habe ein Aggregatorprojekt erstellt, das auf 3 swf-Dateien zugreift. Wenn das Projekt gestartet wird, spielt die erste swf-Datei ab und hält am Ende an. Durch betätigen eines Buttons (dieser hat die Funktion "weiter") soll das Projekt mit der zweiten swf-Datei weiter machen. Allerdings funktioniert das nicht! Das Programm wird beendet.
    Problem 2: Abspielen von Videos auf der Bühne
    Ich habe ein Video (Flash Video) auf der Bühne platziert. Wenn ich jetzt den Abspielknopf in der Zeitleiste drücke wird das Video verzehrt angezeigt, man erkennt nichts, dadurch kann ich natürlich auch keine weiteren Objekte vernünftig auf das Video ausrichten :-(
    Nur über die Funktion "Vorschau" kann man die Folie mit dem platzierten Video ansehen - das kann doch wohl nicht sein.

    Welche Versionen benutzen Sie denn, Heinz-Günther?
    Was ist auf dem Mac installiert (iPhoto, MacOS) und was auf dem iPad?
    Ist die Signatur (iPad, iOS 5.1.1, iPad3 32GB Wifi & 3,5G) die aktuelle Version?  Was war installiert, als alles noch geklappt hat?
    Und um welche Art von Verbindung geht es? Photo Stream? iTunes Photo sync? Wir müssen es etwas genauer wissen, um zu sehen, was das Problem sein könnte.

  • Captivate 4 problems with audio import in powerpoint presentations

    I am trying to import powerpoint presentations made in powerpoint 2003 which contain audio.
    When I import them to captivate 4 I cannot hear the audion on each slide when I hit the play button.
    Also, when I go to "Preview" "Play this slide (F3)" I get no audio.
    If I "Preview" "Presentation" (F4) the audio plays very fast (like the "chipmunks").
    If I "Preview" "From this slide (F8)" I get no sound.
    If I "Preview" "The next 5 slides (F10)" I get no sound.
    If I double click on the audio timeline and select the "audio" tab in the "Slide Properties" box and click the play button or edit the audio it plays normally.
    I need to get this audio done ASAP.  Is there anyone who knows what is going on?
    Thanks for your help.

    Hi Nathan-LMS,
          Can you test your course on SCORM cloud and confirm whether you observe the same behvaior on it? this will help us investigate specific to your LMS.
         1) Bookmark/resume on iPad (iOS 6) : Can you try the same course on SCORM cloud and let us know whether Bookmark/resume working fine or not? We could see this wroking at our end.
         2) Cross-domain AICC communication: Ping me on my mail id, I can provide you complete list of steps to make HTML5 content work in cross domain.
         3) Dual format publishing course plays only in IE9 or chrome 20(or above). Can you try it and let us know?
         4) Cross-platform bookmark/resume should work fine. Can you try the same scenario using SCORM cloud and let us know the behavior.
    Any querries you can send me a mail to [email protected]
    Thanks,
    Sankaram.

  • Captivate Facing Problem - Opening a PDF

    Hi,
    I am using Captivate 4.0. I have developed a course which has a link to open a PDF file.
    I have created a link and also I am able to open the PDF, but the problem is it is opening in a new browser window. I want the PDF to open in a new tab in the same parent window.
    Pl. help me in resolving this issue
    Thanks

    There is no way to do that from within Captivate so you can only open it as a new window.
    If I am not mistaken there is a new property in CSS3 that allows you to open a new tab, but this would require that you have pretty good experience with writing HTML, CSS and JavaScript to make it work. You could then write a JavaScript function that will open your PDF and in Captivate have a button that calls that JavaScript function when the user clicks on it.
    It would be a lot of trouble just to get a new tab though and you should also keep in mind that this would fail in all non-CSS3 compliant browsers.
    /Michael
    www.cpguru.com - Adobe Captivate Widgets, Tutorials, Tips & Tricks and much more..

  • Captivate Reviewer problem

    I have been using Adobe Captivate Reviewer to share my
    projects with other members our team. I publish the CREV files to a
    shared drive via its UNC path (\\server\name\of\directory). The
    comments location is published to the same directory (ACR creates a
    directory with a time and date stamp tacked onto the file name,
    like this): name_of_project_dd.mm.yy.hh.mm.ss).
    That has been working just fine. But now, one of the CREVs,
    when launched, says "Shared location in use" and prompts the user
    for a local directory. Navigating to the directory on the share
    doesn't work; it produces the same error.
    Of the six projects I sent out for review, only this one
    prompts for a different comment directory. I've tried creating a
    new directory on the share just for this project, but that fails
    too (with the same error). Any ideas?
    Thanks,
    James

    Hi James,
    I am having the same problem. Were you able to resolve your issue or find a workaround?
    Thanks,
    Liz

  • Internet Explorer + captivate 3 = problems

    Hi there,
    Sorry if this question has already been answered elsewhere in
    the forums. I have Captivate 3, and have made several captivate
    projects by importing still screenshots. I created an .swf
    animation in Flash, exported that, and imported the animation into
    my captivate project, on top of the screenshots (it's an arrow
    pointing to a program). I then finished my captivate project,
    published it, and put it online.
    When viewing the project in Firefox 5.0, everything is fine.
    When viewing the project in Internet Explorer 7.0, everything
    is fine except that the arrows do not show up. The .swf animations
    do not appear.
    I think I've done everything right--the fact that Firefox
    shows the animations mean that the captivate project is not having
    trouble finding the .swfs.
    Any suggestions? Thanks!
    *Edit: I actually figured out what the problem was. I had
    made changes and reloaded the page in IE but did not clear the
    cache and it was remembering the previous versions. Thanks
    anyway!

    Update to 8.0.2, please.
    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    ==================
    "Soc4me3" <[email protected]> wrote in
    message
    news:eiedp1$hik$[email protected]..
    > Hi,
    > I have a website with a members area and login and had
    it working
    > perfectly
    > until my friend told me he could not access it from his
    new Internet
    > Explorer
    > 7.0. When he logs in it just tells him he is not putting
    in the right
    > password
    > but if he does it on my internet explorer it works. Can
    someone help me
    > fix
    > this major problem. Thanks.
    > -Chris
    >

  • Captivate 4 - Problems with the welcome screen?

    Hello, I just tryed out the Captivate 4 trial, but I run into problems. When I try to open a file, it loads, but it doesnt show up! If I turn off the welcome scren, and load a file, the problem still remains, nothing shows up, it remains grey. I solved the problem temporaly, I can access the projects if I turn on the "Comments" option in the Windows menu, but I have to do it at every project load. Any help would be appreciated. Thanks.

    Unless you bought an unlocked French phone, no one here can help you. If your phone is one of the French phones, you'll need to contact Apple France for assistance.

  • Adobe Captivate 5 - Problem with scoring with Quiz exported to PDF

    Hello,
    I have created several review quizzes that have been exported to pdf and uploaded to the internet. They are elementary school quizzes that are listed on a canned school web hosting site that only allows uploads in common formates such as Microsoft Word and pdf.
    I tested these pdf quizzes with no problems and from my  computers they still work fine; however some people are having problems with the scoring element. Some - not all questions are not tabulated correctly in the end review section. I have been told that the questions were answered correctly but the end review showed some questions as wrong or not answered. The quizzes are reveiw only and no reporting or LMS is used.
    Has anyone else seen this? I had a feeling that perhaps the adobe reader was at fault, but so far everyone is using reader version 9.
    One of the quizzes can be found here.. http://www.germantownschools.org/faculty/jwoger/4th_math_topic_1_quiz[1].pdf
    Tim

    Hi,
    I have since my initial post been told that certain elements of the quiz slides are also not working. Correct answers have a sound clip that plays when the "correct" option is selected.  This is not working for some users. Like I said I have no problem with the pdf quiz from any  of the computers I use and don't know why it doesn't work for others.
    tim

  • Captivate Player problem with IE

    Hey all, here's a very strange issue I've run across when
    using Captivate Player and IE:
    1) Make sure your IE browser's cache is clean
    2) With content that's up on a LMS server, such as Moodle
    (NOT viewed locally), try to view Captivate content that uses the
    Captivate Player interface
    Captivate Player is supposed to rescale content automatically
    to the window by default (unless you turn that off in the XML
    Playlist- I did not). But with IE, viewing content online (
    not locally), on first view with a clean cache/not having
    tried to view that content before, it does NOT rescale.
    It may or may not work on content on an FTP server (haven't
    had a chance to check yet)... it definitely does happen on an LMS
    (Moodle) server.
    Its a real fun bug if you're using lower resolutions and the
    content is larger than the browser window... can't see half the
    screencast, or the playback controls if they're at the bottom =[
    Anyone run across this before, and/or have ideas for a fix?
    PS- If you view the content a second time (select the section
    again in the Captivate Player 'sections' menu), it rescales as it
    is supposed to.

    quote:
    Originally posted by:
    Captiv8r
    I might suggest you ping Jesse Warden about this, as he is the
    person that wrote the Captivate Player.
    You may view Jesse's site by
    clicking
    here
    Cheers... Rick
    Way ahead of you Rick... I've sent Jesse emails on the
    subject, but he seems to be heavily backlogged ever since his
    holiday vacation, haven't heard from him. :(
    However, before his vacation we did correspond on other
    issues and he was tremendously helpful. :)

  • Adobe Captivate 6 problem with Review area text on Quiz results page

    Hi,
    I am using Adobe Captivate 6 and I have a test at the end of my project with the built in 'Quiz results page' at the end.
    However, the standard 'review area' provided always seems to play up for me. I have changed the 'quiz results messages' through the preferences and changed the font of the review area, but everytime I play my project the message displayed is in a different font that I did not set and the size is so large that the sentence goes off the screen. It has done this on numerous projects.
    I have changed the font of the review area and it shows up on my normal view, but everytime I preview the project or publish it, the font changes back to a strange default.
    Does anyone know how I can fix this?
    Thank you.

    Hannah,
    That is a very well-known bug in the last Captivate versions... if you screen these forums you'll find multiple threads complaining about it. Some fonts will work, I think Calibri works (not all styles however) and all the other fonts revert to Times New Roman. I'm a bit puzzled that you call it a 'strange default'.
    Lilybiri

  • Problem downloading Captivate trial problem with online trial of ELS

    The Captivate download application cancels the download. Online ELS takes 5 - 10 minutes to load and connect then does not recognize my Adobe password.

    Jeffrey could you please let me know what OS are you using and any errors you get while downloading the software.
    Make sure you have high speed internet connection as the file size is quite large, For Windows it's 5Gb and for MAC it's 4GB.
    Please follow the instructions below carefully to download eLS6.1 directly without using the download manager :
    1. Navigate to the eLS6.1 Downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=elearning_suite
    2. Sign in with your Adobe ID.
    3. Copy and paste the following links on the address bar as per the OS you own one at a time and hit enter :
    eLS 6.1 Windows English
    http://trials3.adobe.com/AdobeProducts/ELS/6_1/win32/eLearningSuite_6_1_LS12.7z
    http://trials3.adobe.com/AdobeProducts/ELS/6_1/win32/eLearningSuite_6_1_LS12.exe
    eLS6.1 Mac English
    http://trials3.adobe.com/AdobeProducts/ELS/6_1/osx10/eLearningSuite_6_1_LS12.dmg
    4. Save the files.
    5. Run the .exe if you are on Windows else the .dmg file if on MAC.

  • Captivate 5: Problems with Java Scripts - Trying to Jump to a certain slide on Different Project

    I have the code here I researched for Captivate 5 to jump to a certain slide in a different project, this code was attempted to be used in both projects seperately and simultaniously:
    function GetSlideParam(){
    if(window.location.href.indexOf('?slide=') != -1) {
      var startIndex = window.location.href.indexOf('?slide=' ) + 7;
      var URL = window.location.href.toString();
      var slideNumber = URL.substring(startIndex);
      if(slideNumber != '' || slideNumber != undefined){
       setTimeout(function(){NavigateToSlide(slideNumber);}, 200);
    function NavigateToSlide(requestedSlide){
    var cpObj = document.Captivate;
    cpObj.cpEISetValue('cpCmndGotoSlide',requestedSlide - 1);
    cpObj.cpEISetValue('rdcmndResume',1);
    GetSlideParam();
    Here's my on success URL file in the button properties that was needed to jump to that certain slide according to my research:
    (my project to jump to).htm?slide=2
    In the end, it didn't work and just jumped to slide 1 on the other project no matter what I tried to do or how I altered the script and the project button and slide properties... Please Help... Just thought maybe you guys would know some more about scripting, that's why I'm asking you guys this regardless of it being a Captivate question because the Captivate Specialists couldn't answer my question being clueless about the scripting part of it.

    Tframe01 wrote:
    ... Just thought maybe you guys would know some more about scripting, that's why I'm asking you guys this regardless of it being a Captivate question because the Captivate Specialists couldn't answer my question being clueless about the scripting part of it.
    So the InDesign Scripting Forum is the place to ask about Javascript -- for any other program? Well, paint me red and call me Admiral Ackbar, I didn't see that one coming.
    Are you (and with you those "Captivate Specialists") aware of the fact that
    var slideNumber = URL.substring(startIndex);
    will return a text string, not a number? And so this next operation will (silently) fail, and return some default number instead (most likely, 0)?
    (stuff --) requestedSlide - 1
    If you already knew this, you will have to be more clear on what happens now, what you'd like to happen, and what Captivate actually is supposed to do (since I have no idea what it is).

  • Urgent :Captivate - Authorware Problem

    i'm using Captivate-Authorware KO to use captivae flash
    movies inside authorware, but when i'm tryoing to get results from
    captivate using _cvTracking it didn't show aything, i think that's
    beacuse i'm using Captivate 3 and option to send scroe to
    Authorware didn't find on it. But i need to use some functionality
    of Captivate 3 as Rollover Slidelet to make menues rollover which
    is not found in Captivate 2 So anyone knows if there is an option
    in Captivate 3 to allow me to take result into Authorware using
    Captivate-Authorware KO

    Thanks alot,
    I did it :)
    Just i opened an empty project in Captivate 2 and made the
    settings in Quiz Manager for Authorware, then i opened the project
    in Captivate 3, this will make the output to be sent to authorware
    even this option not found in 3

  • Adobe captivate cs4 : problem about multiple choice

    Hello,
    I use adobe captivate cs4  for E-learning.
    when I use multiple choice in my quize, this choice is drop to under line.
    but  look quiz in this program. it's normal.
    It's appear when I publish only!! 
    (EX.pic)
    Help me please and thx for your answer

    I publish is .exe file

Maybe you are looking for