Captivate 5 Certificate Widget Breaks Project in IE

We have a Captivate 5 (CP5) project with a few slides and at the end we've added the CP5 Certificate widget. When we publish out the course, and upload it into an LMS and play back the course, it works fine in all browsers except Internet Explorer (IE). The SCO has major playback issues when viewed in IE6, IE7, and IE8.
We've tried removing the CP5 Certificate Widget and replacing it with the CP5 Certificate widget (ActionScript 3.0 version) and the same problem keeps occuring in IE.
Here's what happens when the Certificate Widget is in the project. The course plays but there is a constant flickering that occurs for the entire duration of the project. Our project displays momentarily, but is then interrupted by a clicking noise and a blank screen. Sometimes the blank screen is a white block. Other times its a gray block with the top two corners rounded. Sometimes it doesn't even revert to our screen.
ANY and ALL insight into what could be causing this is helpful! We've submitted multiple bug reports to Adobe but have yet to hear a response. We don't know if its a CP5 issue, a IE Flash-Player issue, a Widget Issue or something else.
Here's a video of what is happening:
Here's a ScreenShot: The gray box with rounded corners is not in our project.

Here's a better example of the project and how it's breaking.
As you can see, I just have three slides, with a button to continue to the next slide, but functionality breaks over the whole project because the Certificate Widget is in the project. Also, notice that I don't have the rounded corners on my project.
Seriously, does anyone have any idea what could be causing this issue?

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Captivate 7 Certificate Widget

I was wondering if someone could help me. We have created tutorials inside captivate that produce completion certificates. I really need for students to be able to save the certificate to their computer where they can email it to their instructors. I know of one widget out there that allows you to save to PDF. However, I was wondering if there might be another work around within Captivate or a free version available. Might there be a widget that allows you to safe a slide image? Any help is greatly appreciated.

I don't think you will find anything free that will allow you to save an image or a PDF from Captivate. The only other alternative is probably to instruct the student to do a "Print Screen" and then paste this into a Word document or an email but that will most likely end up in chaos, so you are better off getting the widget
www.cpguru.com - Adobe Captivate Widgets, Tutorials, Tips and Tricks and much more..

Captivate Certificate Widget - Printing Problems.

Has anyone else experienced this problem? It's not a problem in Captivate, per say, but it's Captivate related.
First some vital facts:
OS: Mac OS X 10.6.4
Captivate 5
Flash: CS4
Flash Player: 10.1.53.64
Browser: Firefox
I have a customized Captivate Certificate Widget (AS3) from Captivate 4 that works perfectly. When one clicks the "Print Button", the print dialog box comes up and when one checks the print preview option, one sees the certificate ready to be sent to the printer.
Fantastic. Now I want to save this Flash file as a new file and I want to change a textbox on the certificate that is no connected to the ActionScript at all. When I publish this new file, the Print button no longer works. Can anyone explain this?
I have, in fact taken a look at the new Captivate 5 Certificate Widget. I published it out and it's print button doesn't work either! I took both my swfs into XP and opened them and they both worked fine in Firefox and IE.
After further examining both Flash files for the CP4 Certificate Widget and the CP5 Certificate Widget, I keep noticing that an error is traced to the output window when publishing the files. The error appears after pressing the Print button and then canceling the print. The error that I'm getting is:
TypeError: Error #2007: Parameter child must be non-null.
at flash.display::DisplayObjectContainer/removeChild()
at CertificateWidget_fla::MainTimeline/ClickPrint()
I've managed to point the problem to line 207: this.removeChild(sheets);
Is this causing the problem?
If anyone could help, that would be great. I don't want to tell my client that the certificate that was working, now doesn't work for no apparent reason.

I use Cap 4 for testing. You put a name field in the first slide, then the certificate widget will fill in the name, date, and score. You get a print or e-mail field at the bottom of the certificate.
I used Internet sources to find out how to do some things, but the Adobe free online webinars taught me most of it.
Web sites: 1. http://blogs.adobe.com/edtechatadobe/2009/06/some_widget_fun_with_captivate.html
2. http://help.adobe.com/en_US/Captivate/4.0/Using/WS48CDC052-3430-49b3-9BFC-0FC7793F1C34.htm l
3. http://stevehoward999.wordpress.com/2009/03/22/captivate-4-capture-stor-and-display-your-u sers-name/
Adobe webinars: New one coming up: Effectively using Acrobat.com with Adobe Captivate 5 for Tracking Learners’ Quiz Results, May 11, 2011, 10:00 PT http://www.adobe.com/cfusion/event/index.cfm?event=list&type=eseminar&loc=en_us
There are five or six more on Captivate on this page...scroll down. After the upcoming sessions, there are dozens of recorded session (one about adding quizzes in Captivate 5). (You just have to create an Adobe log in and password to be able to sign up for the webinars or watch and listen to the recorded versions if you miss it.)
I also check Adobe TV for great tutorials. http://tv.adobe.com/search/?q=captivate
As far as making the certificate work in Cap 5, I've read a lot of suggestions, but couldn't make them work.
:O) Dabareh

Change AS3 for Captivate Certificate Widget

I need help in what actions to add to the Captivate 4 Certificate widget.
I used Flash a couple of years ago, and have lost my touch. I am not sure what actions to add to captrue a click box score.
Currently Captivate 4 was designed to only calculate scores from question slides for a percentage in the certificate. I create a lot of performance based tests and need to provide a certificate at the end of each test. I was told by a Captivate expert that it would have to be done in Flash.
Can anyone help in how to create a widget with these parameters added?
Thank you,
Judy

I use Cap 4 for testing. You put a name field in the first slide, then the certificate widget will fill in the name, date, and score. You get a print or e-mail field at the bottom of the certificate.
I used Internet sources to find out how to do some things, but the Adobe free online webinars taught me most of it.
Web sites: 1. http://blogs.adobe.com/edtechatadobe/2009/06/some_widget_fun_with_captivate.html
2. http://help.adobe.com/en_US/Captivate/4.0/Using/WS48CDC052-3430-49b3-9BFC-0FC7793F1C34.htm l
3. http://stevehoward999.wordpress.com/2009/03/22/captivate-4-capture-stor-and-display-your-u sers-name/
Adobe webinars: New one coming up: Effectively using Acrobat.com with Adobe Captivate 5 for Tracking Learners’ Quiz Results, May 11, 2011, 10:00 PT http://www.adobe.com/cfusion/event/index.cfm?event=list&type=eseminar&loc=en_us
There are five or six more on Captivate on this page...scroll down. After the upcoming sessions, there are dozens of recorded session (one about adding quizzes in Captivate 5). (You just have to create an Adobe log in and password to be able to sign up for the webinars or watch and listen to the recorded versions if you miss it.)
I also check Adobe TV for great tutorials. http://tv.adobe.com/search/?q=captivate
As far as making the certificate work in Cap 5, I've read a lot of suggestions, but couldn't make them work.
:O) Dabareh

Captivate 8 print widget does not print in landscape; prints full resolution of project and not just the certificate?

I am new to Captivate and am tasked with learning how to use Captivate 8. I need to add a certificate of completion to the end of my project and have many questions for which I cannot find any answers! Please, if anyone can answer these:
1) I do not want the certificate to be printed until the score of the quiz reaches a specific minimum - for example, you need a score of 80% or better to print a certificate. How do I do this with the print widget?
2) I want the certificate to print out without the slide background and without the project's resolution - in other words, I only want the certificate image (with added text box for name) to print, IN LANDSCAPE, without the user having to make all the adjustments on their end (choosing landscape over portrait with their printer). How is this accomplised?
3) I want a date entered on the certificate - how do I add this specific element?
Without a certificate widget and the use of Flash with this version, I am confused as to how exactly Captivate provides the ability to print certificates? I do not know HTML5, and am spotty with Javascript. Why would a feature such as certificates and the ability to print them be such a clandestine thing? No tutorials, no clear advice on how exactly to achieve this widely popular feature of training material development. Seems to me that it should be MUCH easier to accomplish, but I'm stumped at this point.

The solution I found is this:
Don't use the print widget in Captivate 8. It simply does not work the way it should be able to work. Unless you are capable of scripting in Actionscript 2.0 and have access to an older version of Captivate, there is no way to get around this bug.
The problem I discovered is that Captivate 8 will only allow you to use Actionscript 3.0 in Flash; you can open the widget in Flash, but you MUST open it through Captivate first if you intend to use it in Captivate. So, once you open the widget for adjustments through Captivate, it automatically chooses AS 3.0 as the scripting language to use, no other choice is available. IF you have Captivate 7 or lower, however, it allows you to script in AS 2.0. I do not, so I cannot assist you in scripting the widget.
What I ended up doing was, I made my own certifcate in Photoshop, saved it as a .PNG, and added it to the last page. Using the internal coding of Captivate I told the program to only go to that slide upon success of the quiz.
To Print: go to Window > Skin Editor. On the left are check boxes for playbar choices - check off 'Show Playback Control,' and then choose your theme. From the dropdown, choose "print." If you don't want anything else on the playbar, then check those items off; Choose where you want the playbar to show (I chose bottom and bottom center). See below:
You can see the icons on the bottom, in the center. The icon to the left is the Print button. This works well, though you may have to make print choices from your local print dialog. I have to tell it to print landscape, for instance, otherwise it prints portait and too small. But this does work, and it solves the issue of non-working print widgets.

Captivate 5.5 customize Certificate Widget on flash

hello all, I have a little problem with the certificate Widget, when I try to personalize it with logo and company colors, I do all this in flash and insert it into captivate 5.5 but when I put it to work it does not add the name of the course and student name, this widget is from the captivate gallery, that could be doing wrong? I appreciate your help thank you all

Here's a better example of the project and how it's breaking.
As you can see, I just have three slides, with a button to continue to the next slide, but functionality breaks over the whole project because the Certificate Widget is in the project. Also, notice that I don't have the rounded corners on my project.
Seriously, does anyone have any idea what could be causing this issue?

How do i remove the authorized signature from a certificate widget on captivate 8?

Does anyone know how to remove the authorized signature from a certificate widget on captivate 8?
or
How to build my own widget to include quiz results/score and print widget?

Strange workaround, but just checked it and it works (even for responsive project): you can drag the Signature, I dragged it as far out as possible (to the bottom) and when previewing the Certificate it was gone.
Do you need a widget? It is not that easy if you need it both for SWF and HTML output because I'm aware at this moment of only very few widgets available on the market. You can create a slide with all you need, using the quizzing system variables and a button with a JS to print?
Maybe some inspiration here: Intermediate Score Slides - Captivate blog

Certificate widget and SCORM reporting in Captivate 5

I have been trying to make the Moodle (1.9) Gradebook accurately report SCORM 1.2 results with no success. In desperation I have redesigned the project using a certificate widget, but I can't get that to work either! Please can someone direct me to a working fix? I have tried the fix mentioned by Xeon64 here http://forums.adobe.com/message/3867196#3867196 but when I try to use the widget I get an 'invalid widget' error message. I'd prefer not to have to rebuild the entire project a third time in Captivate 4, which seemed to work ok for me.
A working solution will earn you eternal gratitude from a desperate ID!
J

To be quite honest, I've never taken to using the Certificate widget. I've seen so many complaints about it on the forums that I've deliberately avoided it.
On the last project I worked on, the client wanted a certificate that was populated with the user's name, employee id, site location, and course completion status. But they specifically wanted to prevent one user from just altering the data and printing out certificates for other users. So they also didn't want the user And the client also wanted an email to be automatically sent with all the same data to their training department so that personnel records could be updated at the same time. But they wanted to have this email sent automatically without user intervention to prevent similar falsification of course completion.
The current certificate widget wasn't able to give me all these fields and email functionaltiy. So I ended up cobbling together my own solution using a widget from Jim Leichliter that allowed me to output User Variables as query strings on a URL so that I could pass data from the course to a PHP page on my website that first sent an email to training and then redirected to another HTM page with the Certificate and it's fields containing the user's completion data.
Jim also has another widget that creates a PDF export page that can also serve as a course completion certificate. If I were you, I'd be looking into that widget to see if it would do what you want.

Adobe Captivate 7: How to Customize Certificate Widget

I can only add (1) additional variable option in a certificate widget text fields. How can I add more variables on the certificate? I need these variables to print out on the certificate when the learner selects the print button. Is it possible to add a company logo onto the certificate that will print also.

Not all video files are created equal. Captivate has in the past shown a preference for certain encoding in FLVs and F4V video files. It's recommended that any video you want to use with Captivate be encoded via the Adobe Media Encoder app that comes with Captivate.
Even the fact that your FLV was encoded with some other Adobe app, does not guarantee it will work with Captivate. (Don't get me started on that.) So try re-encoding your FLV with AME and then see if that improves your chances of embedding the link.

Making Certificate widget Captivate 7 work

It is probably a very simple question, but I am lost. How will I make Certificate widget work in Captivate 7 ?
I have inserted the widget into last screen of my file, after quiz and quiz results. How will I make it "pick up" quiz score and grade? Can I delete grade?
Thank you

HI,
The Certificate format is editable and so you can delete or add text in it. In the Widget Properties, double click on the Certificate and it becomes editable.
The score obtained in the Quiz is automatically picked up by the widget and gets populated in corresponding section of certificate. 'Score' in Edit Variables should be ON. (Refer screenshot below)
The username is taken from LMS. If you want to give your own username, a user-defined variable solves this problem.
Click on the Edit Variables in Widget Properties
Mark Name as OFF
Mark Other as ON and give any user-defined variable name
Create the user-defined variable with the same name in Captivate and give the name that should appear in certificate in Value field
Let me know if you find any other difficulty in using the widget.
Regards,
Salini

Captivate 4 quiz not scoring correctly on certificate widget

Hi, this is my first post, so I hope I get it right. I am fairly new to Captivate. I have created a quiz that is being scored at the end of a tutorial which includes an interactive training exercise. The quiz has 5 questions and the student is able to retake the quiz indefinitely until he/she passes. The problem is when they use the Retake Quiz option. Although the score slide indicates that they have failed, the certificate is adding the scores of both failed quizzes. So, if someone takes the quiz and gets a 40%, retakes it and gets another 40%, the score report indicates a failing grade, but the certificate is adding it up to 80% and passing them. Any help anyone can give would be appreciated!!
Thanks,
Mary

This sounds like a bug in the certificate widget.
Do you have the slide set up to ONLY branch to the certificate AFTER the user has successfully passed the course, or does the user see the certificate each time they do the quiz?

How can I get a name to populate in Certificate Widget?

Hi,
I am using Captivate 5.5. I am trying to use the Certificate Widget which I pulled into my project. How can I get a user name to populate in the first line? I will be using a text-entry field to ask for the name and that is the name I want to print on the certificate.
Also, I am passing the assessment with a score of 100% but on the Certificate it says 0% and Fail.
Any help would be greatly appreciated.
Thanks

I am having the same problem. I inserted the blank slide after the results slide and then put the widget in that blank slide.
I also entered the information into the properties box. The only time the information actually came into the certificate was the very first time. The widget does prompt the use for their name but that only worked the first time. I was also not able to print.
From what I see in the forum, the widget does not work and we have to create our own.
I also do not see how the results slide helps determine if they see the certificate or not. If the person fails, they should not see the certificate but I don't find any place to set that up. I have not found these answers in the forum so far.

AS2 Certificate widget scoring issue

I received a fix from someone on the Captivate forum that is supposed to fix the AS2 Certificate widget scoring issue. The results on my Score Results page appear correctly, but the results on the certificate do not match those on the Score Results page. I tried to use the fix the provided (another widget that you insert at the beginning of the project) but it did not solve my problem. I am desperate for a solution to this and have tested the project what feels like 100 times to try to figure out how to fix this problem. I apologize in advance if this has been addressed in another string. I have spent a great deal of time going through the forums and have found some discussion on this issue, but no concrete solution anywhere. Can anyone offer any insight?
FYI: I am using Captivate 4 and my project is set to AS2.
Thanks!

Weird ... I need to ask a totally unrelated question and came to the forum using a link I'd bookmarked ... to the "Certificate Not Widget Scoring Correctly" thread. And here's your post at the top of the list.
I haven't played with scoring in quite awhile, so I'm not much help and maybe you've already read this thread, but just in case: here's the link: http://forums.adobe.com/thread/598503.
Hope it's helpful.

Captivate 4 Certicate Widget Email Reporting Not Working

Hello!
I have inserted one of the standard certificate widgets into my Captivate project, and I believe I have everything built correctly, but when I try to email my quiz results, I get the following:
Core Data
"Status","Location","Score","Time"
"completed","2","0","00:00:24"
Does anyone know if this is what the data should look like in the email? Also, I have it set up to send the data in an attachment, but it doesn't attach anything, it just paste it as text in the email. I"m not sure why that is. It would be nice if the widget could attach the 'certificate' and not the raw data, so that you could just print the certificate.
Any help would be appreciated.
Thanks.
Chris

Welcome to our community.
Perhaps you might find the link below to be of some interest.
Click here to view
Cheers... Rick
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Need Certificate Widget for Cap 5 with Auto Date

Okay, folks--I've spent a half day on this and it's time to throw up my hands. I've wandered all over the internet, sure I would find the answer, but no.
I'm not a Flash developer or a code afficianado. I'm just your average instructional designer trying to get along with Captivate 5. I don't want to create a bunch of new stuff. I want the functionality there for me. I did research and try to see what it would take for me to develop my own certificate widget, but it sort of defeats the whole rapid e-learning premise, if you know what I mean!
I just want a certificate of completion widget that A) allows the user to enter his name B) autofills the date C) actually inserts my logo instead of asking for the file and then doing nothing with it C) prints out when you click the print button. Where can I put my hands on such a widget that will function in CAPTIVATE 5?
(Why, OH WHY, doesn't the certificate of completion work the way it did in Captivate 4? In desperation, I tried loading the widget that was used for 4, but it's not happy in 5. And WHY would you have it available in the award certificate and not the completion certificate? I don't want to AWARD them. I want to acknowleded that they successfully completed a tutorial.)

By the way the certificate widget doesn't work using the instructions in "Using Adobe Captivate 5" manual (which are actually 4s instructions), no blank slide with a variable of v_Name is required.
The correct instructions for 5 are:
Insert a blank slide after the quiz result and insert the certificate widget, choose the layout and add information:
·         Name of the course
·         Date on which the course was taken or leave default dates which fill in automatically upon completion
·         Signature of Authority
Once published, before the certificate is displayed, there is an auto generated page by the widget requiring the user to input a name, and to use the Submit button. The name automatically is inserted on the Certificate. It can also be tested by Previewing it.
Note: This still didn't work for me after I had set up the certificate widget according to the manual and after much research I found that if you have already created a variable in Project/Variables named v_Name, in order to get the certificate to work in Captivate 5 the variable needs to be removed from Project/Variables.
Captivate may tell you it can't remove the variable and that it is attached to a slide, however once you remove the slide that it was used on and delete it from the library you can remove the variable. As a precaution, I shut down Captivate and reopened it to clear any temp memory, then checked to see if the variable was gone and it was. At that point I inserted the certificate following the instructions above and it worked correctly.
Good luck, Scharolet

Captivate 5 Certificate Widget Breaks Project in IE

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