Captivate 5 Crashing while opening previously edited file from the same day!

I have today been working on a simple Captivate 5 file. At the time of crashing it had around 9 slides and a one question quiz as I hadnt done much work on it. Im running Captivate 5 on a Windows XP 32bit machine with 4gb RAM and a capable processor. I tried to open a seperate project alongside the one mentioned in order to take a few slides from it. When doing so Captivate crashed. I tried to re open the original document ignoring the second file and got an error message. Some details are captured below. It wouldnt let me take the full detail for some reason but the file it was reporting on is below as its the version of Captivate im running etc.
I rebooted my machine and reopened the original file no problem. Again tried to open the second file and the same occured. I then tried another reboot only this time, and ever since, it will no longer open the original file which was fine. I have the files in  my dropbox and used a remote connection to check these files on  my Mac at home. They opened in Captivate 5 there without problem. I managed both files so know that the files are ok. It has to be to do with the installation on  my Windows machine. I have run all of the available updates and had no joy.
I should point out that Captivate still works for new projects. I can just not open existing ones.
Can anyone offer any advice on how I may fix this? Its driving me crazy as im up against it with deadlines and this hasnt helped me much today.
Any advice is greatly appreciated.
James
ERROR RECEIVED :-
AppName: adobecaptivate.exe AppVer: 5.0.3.631 ModName: cptextmodel.dll
ModVer: 5.0.3.631 Offset: 00048ee9
C:\DOCUME~1\jg-2513\LOCALS~1\Temp\de64_appcompat.txt

The first thing that I would do is to look over this FAQ Entry, and then post the details - the more the better. http://forums.adobe.com/thread/961741?tstart=0
If your Projects are behaving as the OP's were, and the media is in a similar place, be sure to list everything.
Good luck,
Hunt

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