Captivate 5 Disappears after Launch

Captivate 5 window Disappears at Launch
On Mac Captivate 5.01 the program launches and the menu items show at the top of the screen, also the 3 red-yellow-green circles show to close the program - BUT THE WHOLE INTERFACE IS MISSING.
I tried changing the Window>Workspace, and also tried restarting the program and the computer, but nothing will show me the main interface dialogs to work on my project!! What is happening?? Any suggestions?
Here is a screen snapshot of what I see - HELP!!!

RodWard provided a correct answer that worked successfully. Many, many thanks. If anybody else has the same problem, here is a more complete description of the problem and the solution.
Platform: Mac OS 10.7.4, Captivate 5 or Captivate 5.5
Symptoms: After launch of the application, all the GUI disappears and only the top control bar and 3 colored circles are left. Sometimes trying some buttons can get the main GUI panels back, but it is hit and miss. Eventually, for me, nothing worked and there was no way to convince the main GUI panels to reappear.
Solution: Close Captivate. Launch Terminal. Type "cd Library", then type "open ." Navigate to Preferences and find the folder "Adobe Captivate 5" or "Adobe Captivate 5.5". Rename this folder, I changed the name to "Adobe Captivate 5 Old". Now restart Captivate. Everything works perfectly.

Similar Messages

Application disappears after launching

Hi,
My X Windows application disppears after launching and i'm not sure why. i
read about a parameter
--keeplaunchopen(http://www.tarantella.com/support/documentation/sgd/ee/4.1/help/en-us/base/gettingstarted/app_exits_after_starting.html).
but i couldnt find this attribute in the object manager. anyone knows
where i can find this attribute?
any idea why the application would disappear? what logs would help
identifying the root cause?
i'm running Tarantella Secure Global Desktop Enterprise Edition for SPARC
Solaris 2.8+
4.10.903
Thanks,
Prakash

Prakash Giri wrote:
Hi,
My X Windows application disppears after launching and i'm not sure why. i
read about a parameter
--keeplaunchopen(http://www.tarantella.com/support/documentation/sgd/ee/4.1/help/en-us/base/gettingstarted/app_exits_after_starting.html).
but i couldnt find this attribute in the object manager. anyone knows
where i can find this attribute?You need to select the appliction, then click on the General tab and
select Advanced.
>
any idea why the application would disappear? what logs would help
identifying the root cause?are the applications resumeable when they disapear? If so see
http://www.tarantella.com/documentation/sgd/ee/4.1/help/en-us/base/standard/keepalives_changing.html
>
i'm running Tarantella Secure Global Desktop Enterprise Edition for SPARC
Solaris 2.8+
4.10.903
Thanks,
Prakash

Organizer Disappears after launch

I can launch my PS Elements 10 Organizer and it opens, briefly, then after a few seconds just disappears. When I open Task Manager and check my applications I can see it is still running. I did discover that if I open PSE10's Editor and then click on the Organizer tab from within Editor, then the Organizer icon appears on my system tray and I can double click it and then it opens, and stays open.
I've figured out the the problem is with my catalog. If I unselect my catalog in the catalog menu, and close it. Then PSE Organizer opens OK. I even tried rebuilding a new catalog (I only have about 47,000 images to load so it did take a while (like almost an hour) but then I was able to load the program and not have it disappear. Trouble is that now all my work of cataloging my images, that is identifying who's who in the pictures (like that facial recognition system) and tag photos with locations and other tags, as well as rate them with a star system, All that is gone. I'd really don't want to lose all that work.
I did try repair the catalog - it finds errors, and then starts the repair, then disappears. Thought it might be working in the background, just not visible, But if it did, the fix didn't help. Also tried optimze, same story.
Yes I tried the CTR-ALT-SHIFT while opening Editor - deleted the settings, ... no help.
A reinstall of PSE10 didn't help.
FYI - I'm running Windows 8 64bit and Windows 7 64 bit on a dual boot machine. Does not matter whether I'm in Win 8 or Win 7 the problem is the same. It is the same catalog. I really didn't want two different catalog so have my catalog on my data drive (my Operating Systems are each on their own SSD). I'm running 32 GB Ram, using an AMD A10 APU and HD6670 graphics card. I am running a three screen array using AMD Eyefinity to control the screens as one large 4800x900 display. I did discover that if I close PSE Editor and it was too big (spans all three screens) it won't open next time and I have to disable my Eyefinity array, open PSE Editor on one screen, close it and then when I re-enable the three screens it will open, just gotta remember not to close it when it spans the full display.
I did try the disabling the three monitor array and just using one monitor for PSE Organizer to see if that made any difference, that is not the problem.
I fear my catalog is currupt beyond repair and that all my work cataloging is lost.
Let me know if there is any way to recover, repair a catalog - or if I'm wrong in thinking that this is a catalog problem.
FKD
Fort Kent, AB

It dawned on me, I back up this catalog regularily I wonder if backing it up does any good. Well yes it does. I was able to recover a catalog backup from a short while ago and only had a couple of days worth of photo shoots to reload and it works. Now why didn't I think of that sooner - and why did none of the forums and other places where I sought help even think to ask if I backed up the catalog. One of those bang your heard Duh moments but it must have been a corrupt cataloge and a backup came to the rescue.
Always back up eh?

Captivate 6 crashes after launch

I installed Captivate 6 (64bit) on my machine. However, after the Captivate 6 box was displayed, a square white box appears and then the program does not launch.
My machine specs:
OS: Windows 7 Professional 64bit
Memory: 8 GB
CPU: Core I7 2.67 MHz
Other options?
David

Hmmm, wierd, it works now. Seems that I needed to restart my computer a couple of times.
As for the the "Run as administrator", Captivate displays the dialog box that informs me to apply the "Run as Administrator" settings.
Thanks for the help anyway Tom.
David

Captivate menus disappear

I had looked through this forum and saw some old posts
regarding Captivate menus disappearing after a while working in the
software. This is happening to me right now and it is very
frustrating. In an earlier post, there were two troubleshooting
documents to link to but now the links do not work....
I am on version 2.0 build 1177.
Is this happening to anyone else? It is very frustrating to
have to close Captivate every 5-10 minutes to get the menus back.
Regards,
CJP

Hi all
If you are referring to the menus flashing and immediately
disappearing, the fix is to click any object over in the library
panel. Then they stabilize. This happens after you insert a flash
object on a slide.
Cheers... Rick

How do I make drag sources disappear after being moved to the correct drop target in Captivate 7

How do I make drag sources disappear after being moved to the correct drop target in Captivate 7

Thank you so much. I could have searched a very long time and not found that. It is counter-intuitive to me that I would set the behavior for the drag source on the properties for the drop target.

Captivate program popups disappear after 1 second

Hi,
Anyone have this problem? Captivate runs fine for a while.
Then you hit properties on something to edit it and the popup
disappears after half a second. THe only way to get captivate to
work again is to close it, find the captivate.exe process and kill
it. Or reboot the machine. I have an employee losing about an hour
a day to this.
Thanks

Hi Pete
What you are reporting sounds like the old flash and
disappear menu when you interact with a Flash object. So when you
see this happening, try clicking an object in the library to place
focus there and things should normalize.
Cheers... Rick

Image disappears after effect in HTML5

Hi
I am using Captivate 7.0.1.237.
I have set up my project as follows:
Slide 1:
1. I have an image that has an effect of Left to Right. When the project is launched, the effect is paused using an adv. action. Got a variable, say Var_1, in an adv. action to pause it: On enter, if the variable is 0, then pause.)
2. I have a button to generate a random number. This number is assigned as the new value of Var_1.
Slide 2:
Have an On Enter adv. action: If the value of Var_1 is "n", then pause.
Though I have not explicitly mentioned, the project moves to next slide if the Var_1 value is not "n".
Now, this is working fine in SWF output. However, in the HTML5 output, when the value is "n", the slide pauses but the image disappears after the animation effect.
Any idea why?
Thanks in advance.
Sreekanth

The current frame number when the action runs and when slide pauses as per the actions is same in both SWF asnd HTML5 outputs. Here are the screenshots. The yellow colored object is the one that has the effect. 181 is the frame number.
SWF Output
HTML5 Output. Notice the yellow object missing
I noticed one interesting difference in starting frame of SWF and HTML5 outputs. When I launch the preview the SWF (using F12), the current frame number is 0, whereas the first frame in HTML5 preview (using F11) is 1. I am not sure if that has got anything to do with the issue I am facing.
Sreekanth

My mail app quits a few seconds after launching. I get a blank screen and then it goes back to the starter screen

THe mail app on my ipad 2 quits right after launching. This happened as I was forwarding an email with a long attachment. Now I get a blank screen with just the icons, no mail mailboxes etc. after a few seconds that blank screen disappears and we go back to the starter screen. I tried rebooting, relaunching but no luck so far. Can somebody help me? Thanks
Hans V

Have you tried removing the email account from the app through settings? I would try removing it, rebooting, opening the email app to see if it still crashes, & then adding it back your email account.
If you're leary about causing more issues while you're not home, you could always try using a third party mail app (there are many), accessing your email through it...not a fix for your problem but a way to deal with the situation until you can get it worked out.
Resetting all settings on the iPad (not deleting content) is a good way to clear many errors as it can remove leftover cache files & files that have become corrupt.
Sorry I couldn't be of more help. Good luck & let us know if you get it working.

90% of pictures disappeared after new program. Time machine folders mostly empty. Downloaded my Carbonite file. Can I restore directly from this file or do I have to drag and drop 20,000 pix?

90% of pictures disappeared after adding Maverick. My Time Machine folders were in the right order but mostly empty so useless for restore. Repair and rebuild attempts were not effective. Downloaded my Carbonite file which is now sitting on my desktop. Is there any way to use the restore command to rebuild my portfolio or do I have to drag & drop approx 20,000 pictures? Can album groupings and faces be retained?

Do you still have the original library that was present at the time you upgraded to Mavericks? If so apply the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy Holidays

Captivate movie disappeared

I was editing my Captivate movie and it disappeared as I was
working on it. I thought it was rather strange so I re-opened the
Captivate program and I opened the file I was working on when the
program crashed. I received an error telling me that the file
closed incorrectly the last time and would I like to repair it. I
clicked on yes and nothing happened. I tried opening the file again
and it shows the progress bar but does nothing else. When I look at
the saved file, the size is still the same, however, the captivate
program says there are 0 slides. The slides still seem to be there
though as I open a blank movie and import the movie and the movie
shows in the directory. When I click on it the slides open up and I
can see all 51 slides so I select All and click on Import but
nothing happens. This is very strange as I can see the slides but I
can't use them. Somebody Please Help.

I just experienced a very similar issue - my saved movie
"disappeared" after I published it. The title is there, size shows
as it was with all 80 slides, but when I open it, it shows just one
slide, blank.... Did you figure out what happened and how to
resolve it?..
This is very alarming, especially that it seems like this
error happens more than just once, although I had no problems with
my previous 20+ movies... This was the first one I made with audio
voice recording though.
Can anyone help?..

All my Photos disappeared after I saved a photo from an email from my wife. I am running Mountain lion on Mac book pro 2012, help. What did I do wrong?

All my Photos disappeared after I saved a photo to Iphoto from an email from my wife. I am running Mountain lion on Mac book pro 2012, help. What did I do wrong?

Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Playlist disappeared after software update

Hello,
All my playlist disappeared after i upgrade my itunes to the version 11.1.5 (5).
Can anyone help me?
Thank you

Joshua
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD

Captivate 8 won't launch

I just purchased the Educational license for Captivate 8 and after installing on my Mac with OS 10.9 and adding the license key when I go to launch the program the splash screen appears and says "Loading" forever. It never actually loads the program. I have to Force Quit as the "Application is not responding". What could possibly be wrong? I need this program to work and I am on a time crunch. Please help.

I called tech support yesterday and we figured out that I must have a corrupted font that was preventing the load. I had to empty my fonts folder in order to get Captivate to load. Once it loaded, I added the fonts back to the Fonts folder and it was fine. But when I restarted my computer and tried to open Captivate it was again frozen in the loading phase. It seems each time I load Captivate I will need to move my fonts then move them back after it loads. Could there be a work around for this? I have thousands of fonts so going through each of them to find a corrupted one would take forever.
Thanks.

Imported animation disappears after being displayed

Captivate 6, Windows 7 64 bit
After I import PP project the slide displays the bullet points one by one and then disappears after the last bullet point is displayed. How do I extend the display till the narration is completed?

I have discovered the problem. Slide duration was checked off after High Fidelity. Apparently that forces the animation to last as long as the slide
Problem solved.

Captivate 5 Disappears after Launch

Similar Messages

Maybe you are looking for