Captivate 5 for Mac - keyboard commands not working

I just fired up Captivate 5 for Mac for the first time and am trying to create a recording, but the command+enter key does not stop the recording and instead captures a screenshot. In fact, every command combination I try does that and the only way to stop the recording is to click on the icon in the status bar at the top. What am I doing wrong? I have searched through the forum and help and don't see anyone else having this problem.

If you're talking about keystroke shortcuts in published browser output, the issue is not Adobe's fault but the fact that browsers get first pick of the keystrokes and assign them to their own browser functions.
There is no way to control what the browser will or will not let through from within the Captivate content. Each end user's browser can have different settings.
My advice is to stop stressing about using keystrokes. There are some things that you can achieve when building an application that cannot be replicated exactly when building a browser-based simulation of that same application.

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