Captivate 5 not opening .cp files

I have been trying to open .cp files with Captivate 5, but when it tries to open the file, a dialogue box appears saying something about trying to parse the file yadda yadda.
Anyone know why this is happening? The only thing I did recently was uninstall older versions of Captivate. I think that is what is causing the problem since I haven't had this issue before.
If you have an answer, could you please email me at: [email protected]?
Thank you

Hi,
Which OS are you using? Have you updated captivate with the latest patch (5.0.2.630)?, if not update and try the workflow again. Let me know if you still face the issue.
Thanks,
Vikranth

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