Captivate 5 Not recording actions in Automatic mode but records in FMR

Hi, I am trying to create a software simulation of SharePoint. The users need to be shown how to edit pages, profiles, etc. I am running Captivate 5 as administrator. The operating system is Windows 7. The problem is when I record the actions in Automatic mode, some of the actions are not captured; for example when chosing a profile picture from an explorer window, clicking Save and Close button on the edit profile page. However, when I record these same actions in FMR, everything is captured. Now that it adds extra work for me to insert captions in the FMR, wanted to check why Captivate is not capturing all the actions in Automatic Demo mode. Your help is much appreciated.
Thanks,
Hareesh

In order for Captivate to perform an automatic capture it has to 'hear' the screen event, e.g. a button click, load of a dialog box, drop-down menu etc. Some software advertises these events well, others don't. In almost all software you'll typically need to do SOME manual captures, and for some software you'll need to do lots. Sounds like SharePoint might fall into the latter category.

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***issue*****
when i do this the time stamp that i edited and pasted back into the image is not in the same place. i have only gotten it to be in the same place once, and the only thing i did differently was continually re-create the above action in the same manner. each time i recreated the action the time stamp was in a different place and one time it was finally in the place i moved it to.
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Ok, I think I've sussed it!
I've been pulling my hair out for weeks on this and after posting on here, I decided to try something and I think I may have found the problem.
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Rob.

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Captivate 5 Not recording actions in Automatic mode but records in FMR

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