Captivate 5 Not Recording Completion in LMS

Has anyone experienced this and know how to fix? Learners have 3 attempts to complete the module. Attempts are recorded but not completion.

I am experiencing similar but inconsistent issues with Captivate content in SumTotal LMS (SCORM 1.2) -- athough I have used other e-learning authoring software, I am admittedly new Captivate user so assume that I am just unclear on exact settings to use when publishing for and/or uploading to LMS. But I still can't figure out where/how to report simple completion of course (no real testing/scoring) to LMS, and can't seem to find any other documentation or discussions around these LMS publish settings, so any input/advice would those experienced would be much appreciated. Thanks, JC

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Adobe Presenter Course not Marking Complete in LMS

We have a course built with Adobe Presenter and was loaded into our LMS (sumtotal 7.5). After completing the course, it is not marking completions.
Here is what the settings are set for the course in Adobe Presenter:
- enable reporting (checked) for SCORM
- Incomplete--> Complete
- success/completion criteria = user access
- data to report = quiz score = points
Any suggestions?

Hopefully your SumTotal folks may have an answer...likely this has come up before?
If not, better to ask in the Presenter forum (curiously hidden way in the Connect forum):
http://forums.adobe.com/community/adobeconnect/connectpro_presenter
Or check out this article - it's old, but maybe still helpful?
http://www.connectusers.com/forums/viewtopic.php?id=1891

Captivate 6 not showing complete in LMS

I can't get captivate 6 projects to show completed in my LMS (successfactors AICC format). I can get captivate 5 project to show closed but not captivate 6. Any ideas?

Captivate 6 had totally revamped drivers for SCORM and AICC. Adobe ditched the ones they had used previously and went with Rustici drivers. Rustici are the people that make the SCORM Cloud LMS.
I recommend you try uploading your content to SCORM Cloud to see if it works fine there. If it does, then the issue is with your LMS, not your Captivate content.

Captivate 7 - Data from quizzes not recording into Halogen (LMS)

It worked for the first captivate module I put together, but now none of the modules will record the data into Halogen's software. I might have messed up the preferences somewhere along the lines. Please help.

You have set up the Reporting in that case, and checked the Manifest file. Could you try uploading to www.scorm.cloud to test your settings? You can create a free account. That could be a first step. Although SCORM is a standard, the way it is implemented in a LMS can be very different. I couldn't find this LMS in the compatibility Guide of Infosemantics, and it is not on the list of LMS's tested with CP7: http://blogs.adobe.com/captivate/supported-lms
Lilybiri

Will not show complete in LMS

I've created training and a quiz using instructions provided
by my LMS people.
Under properties on the last slide, In navigation I was
instructed to enter javascript:setExitState(); to make sure the
course shows as "complete" in the LMS. I've gone through the whole
training but the module still does not close out after the last
slide and will not show as "complete" under the status.
Any ideas?

Hello and welcome to the Captivate forums!
Depending on your LMS, you may need to change the settings in
the Quiz properties. For example, some LMS products expect your
materials to report Complete/Incomplete, while others expect
Pass/Fail.
Either that, or one or more of your individual scored
interactions are not set up correctly.
If you post the name of your LMS, perhaps someone else has
the same one and can provide specific assistance.
Regards,
John

Question Slides OK in Captivate - Not so good in LMS

Hi,
I've just put together a Captivate course. Everything works
quite well in project preview mode, but when I export to Southrock
LMS - doom.
When the quiz is running it does either of two things. It
randomly freezes and marks the user as not competent, or kicks the
user all together. There are only seven question slides and I have
optimised these so they are smaller. Sometimes I can get right
through the course with a result, other times only the second or
third question.
Please help - my boss is on my back!!!

Just guessing, but assuming you're using SCORM, the Southrock
LMS could be one of those products that has trouble with the
frequency at which Captivate-generated SCORM files submit
information.
You might want to read through the following thread and see
if anything sounds similar to the problems you're having:
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=67&catid=469&threadid =1294299
If memory serves, the fix included at the end of the thread
has helped fix problems with other LMS products besides
Moodle.

Captivate not bookmarking with my LMS

From what I've read, Captivate with an LMS should support
bookmarking, and resume at the slide where a user closed the
window. However, with our LMS (GeoMetrix TrainingPartner), this
does not seem to be the case. I've uploaded some test SCORM2004
movies with 12 slides, and no matter which slide I quit on, if I
come back in it starts right back at the beginning. Is there a
setting within Captivate I'm missing to turn on bookmarking? After
searching the forums and the web, it seems like most people have a
problem with Captivate bookmarking when they
don't want it to, which is the opposite of my problem.
PS - Yes, I've made sure that "Never send Resume Data" is
unchecked. :)

Only thought is I'm pretty sure you can make the
modifications to the
HTML javascript without worrying about the Actionscript.
Sure, the CP
file has Actionscript, but that largely calls and passes
values to the
SCORM JS functions in the parent HTML document. I'm pretty
confident
that Actionscript does not make calls to the SCORM API
directly.
I know that JS code is there as I've waded through it a
couple times.
It's a bit confusing but I am pretty certain that's where the
direct
SCORM API calls are generated, and thus is where you should
be able to
add the cmi.exit function.
I defer on the resume/ab initio stuff as I'm not clear on it
but,
regardless, you're right - if CP is not setting the exit
value to
suspend (as I trust you're saying it should), then whether it
sets 'ab
initio' or 'resume' when it starts again seems irrelevant.
HTH!
Erik
totvos wrote:
> And unfortunately, it does not seem to be as easy as
editing the HTML file
> because the SCORM support is not in there. It is
compiled into the SWF file
> (again, you can decompile it to see, and match it up
with the ActionScript
> files above).
>
> As to the validity of the variables, according to the
specs, both 1.2 and 2004
> support the "suspend" value for "exit", and the "entry"
value should be
> "ab-initio" or "resume" based on whether the exit was
suspended or not. So I am
> pretty sure that Captivate is offside on this issue, and
is probably why others
> are reporting bookmarking as not working in their
SCORM-compliant LMSs.
>
> That all said, I have another topic in the General
Discussion area asking how
> to modify these core ActionScript files as simply
editing them and republishing
> a project to not seem to have any effect. It would be
ideal to hack in the
> "cmi.exit" support there so that all projects inherit
the compliant behaviour.
>
> Any thoughts on that?
>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - eLearning
http://www.adobe.com/communities/experts/
http://www.awaretips.net -
Authorware Tips!

Spoken messages not recorded completely

When I try to record a spoken message with my ipod classic: little parts are left out

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Has anyone else had problems with course completion not recording in the LMS when using IE 11?

Yes, we are experiencing the same issue. It appears that the course is trying to re-initialize upon termination...
We may have to force using Compatibility mode which can be driven from a meta tag in the index page header...
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE11" />
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LMS not reporting complete for slide views

Hi,
I am trying to get my captivate projects to report competion status as complete to the LMS based on slide views. For testing I have created a very simple two slide Captivate. Both slides have 3 second durations, one caption each and nothing else, so the whole project runs for 6 seconds without any pauses, quizes or interactions of any kind. I have used SCORM cloud to view the SCORM calls being made by the package, and it is not reporting completion to the LMS.
I am using the following settings in reporting:
Any help will be really appreciated. Im about to watch http://www.adobe.com/cfusion/event/index.cfm?event=set_registered&id=1775550&loc=en_us to see if that can help. My backup plan is to put an interaction on the last slide but that's going to mess with my quiz results for the projects that do include quizzes (This is also why im reporting Quiz Results and Slide Views).
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Thanks for any help
Andrew Downes

I'm not sure of this and defer to any contrary/additional replies that may follow...but...
Past versions of CP have required some sort of scored interaction in order for the lesson to properly report via SCORM to the LMS.
If you have a CP lesson without any scored interactions (no 'reporting'), that may be why completion is being recorded to the LMS.
SO try setting up one scored interaction as you suggest.
For CP lessons that do have quizzes, you won't need that separate scored interaction.
You'll also likely want to change you settings to just 'Slide Views Only' if you just want completion reported based on them viewing the whole project, and I suspect Slide View Completion should be 100, not 10...
Let us know how that goes...
Erik

Captivate 5.5 Question: We seem to be having an issue with the screen capture piece not recording "e

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I have been using Captivate for about 2.5 years now and have never experienced this problem. Two days ago, I didn't have an issue, but today it will not record my "clicks" when attempting to record a software simulation. However, it will record any keyboard actions. I've checked settings and it is set to automatically record, so I'm not sure what's going on. Any suggestions or help would be greatly appreciated! thank you!

Create another document and try again.

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Hi,
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Okay, I have been trying to use Photoshop CS4 Extended as my software simulation. It refused to work on Captivate 4
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the openGL. I have the latest update for my graphic card, so I'm not sure why it affected the GPU.
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I have been using Camtashia and recently move to another
company where they want to start using Captivate. I just bought
Captiveate and I am getting very aggrevated! Captivate will not
record all my movements with the mouse or when a screen changes. It
appears that everything is driven by an actual mouse click. Only
when I move my mouse around and then click will it actuall record
the "action".
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mouse movements, keystrokes, changes in applications just as I see
it when I am actually doing the recording.
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PLEASE HELP!

Hi Tmy8ster and welcome to our community
No doubt you are frustrated if you are expecting Captivate to
behave like Camtasia. Yes, both create similar output, but both
accomplish it in entirely different ways.
Perhaps the following link to a thread where I attempted to
explain it will help:
Click
here to read the thread
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I upgraded to yosemite and iOS 8 in order to record with quicktime. But when I select Record a new movies I immediately get an Operation Could not be completed error.

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This new feature was to be included with iOS 8 and Yosemite.

Captivate 5 Not Recording Completion in LMS

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