Captivate 5 - Properties for Captions - general option

I am using CAptivate 5 with Windows XP.
I click on a Caption, then look at the Properties pane, which typically contains a "General" pane, where I can change the type of my caption.
Lately, the "General" pane disappeared from the "Properties" pane, when I click a caption.
As a result, I am not able to quickly change the caption type.
Is there a setting somewhere that dictates which panes appear in the "Properties" pane? If so, where is it?
I could not find such a setting... So, I uninstalled and reinstalled Captivate 5. The "General" pane appeared again in the "Properties" pane, when I click on a Caption. After a day, I encountered the same problem - the "General" pane disappeared.
The above is true for any of my projects.
Can anyone help me find the settings options for the "Properties" pane itself?
(I do not think that uninstalling and reinstalling the software every day is a reasonable solution).
Thank you.

Did you try to delete the Preferences folder already? You have to close CP first, then look for a folder Captivate 5 in your profile. On my OS it is situated in this path:
C:\Users\MyProfile\AppData\Local\Adobe
You can delete this folder, when you restart CP a new Preferences folder will be created. Give it a try?
Lilybiri

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    http://blogs.msdn.com/b/sharepointdesigner/archive/2012/09/14/how-to-manipulate-the-task-form-with-sharepoint-designer-for-new-task-actions.aspx
    http://msdn.microsoft.com/en-us/library/microsoft.sharepoint.workflowservices.activities.singletask.cancelationemailbody(v=office.15).aspx
    Regards,
    Rebecca Tu
    TechNet Community Support

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