Captivate 6.0.1 published MP4 play with windows media player

Hi
Pls help.
I publish my Software Simulation to MP4 without any error.  Then I play this MP4 with Windows Media Player. I could only hear the audio but the video is all black.  The review works well.  Does anyone have any idea?
Thank you!
Rgds, YYY

Try viewing your MP4 in a different player to see if it works there.  For example, the Adobe Media Player is a free application that you can insatll and use.  It's more likely to be compatible with Adobe-created video than Windows Media Player.
Your Windows Media Player may need updated codecs to decode and display the Captivate MP4 video.

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