Captivate 6 and Flash 9 compatibility

Hi,
We have found that published Captivate 6 executables are not running on our WinXP PCs that have Flash 9 installed. The files do have the Flash 9 compatibility option selected when they are published. We've found that after installing Flash 11, the files will then run. The problem is we have a lot of PCs in the business all over Australia and we do not want to start a Flash 11 rollout just yet. Is there a setting that we are missing or is it only compatible with a 'mid' version of Flash 9 and up? (ie. v9.03 and up and we might have 9.02?)
Thanks

Hello,
When I play your Test.swf on my Windows XP SP3 with Flash Player 9.0.280.0, I get this :
Second Slide :
Thanks,
Vikram

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Captivate 3 and Windows 7 Compatability

I have Captivate 3 and am consideing buying a new PC and want to know if I'll have compatability issues between 3 and Windows 7. If Captivate 3 and Windows 7 can't play nicely together, will Captivate 4 work? Thanks

Hi there
I wouldn't expect Captivate 3 to work with Windows 7 with no issues. However, even if you were to upgrade to Captivate 4 you would still stand the chance of seeing issues. Particularly if Windows 7 is the 64 bit version. If the computer RAM is advertised as more than 3 gig (4 gig RAM systems are very common) you can pretty much count on the fact that Windows 7 will be 64 bit.
Captivate may work or it may have issues. It works just dandy for some folks using Windows 7 64 bit. For others, it's nothing but trouble. The bottom line is that Your Mileage May Vary.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate 3 and Flash CS3 under Vista 64

Hello,
I'm having a problem with using Adobe Captivate 3 and Adobe Flash CS3 in tandem to get my Captivate project in a file format accepted by online video sharing sites such as YouTube. Since Captivate 3 does not have an option to export to .avi or any other accepted movie file format, I thought that I would export the Captivate project to Flash, and then export it to the avi file format through Flash. However, whenever I select "File>Export>Project To>Flash CS3," I get the following error in Flash:
quote:
The import did not finish because an unknown error occurred
I could not find any resources that pertained to my particular problem. I am using Windows Vista Ultimate 64-bit, with a different directory structure than XP. In the Adobe Developer Center article " Exporting your Adobe Captivate project to Flash," it references a certain "RDMFISTUB.DLL" file that I cannot locate on my system. Could this problem be caused by incompatibilities with Vista?
My end goal is to post a Captivate project comprised of mostly full-motion recording to YouTube. If there is another way to do this that doesn't involve installing any 3rd-party software, I'm open to that as well.
Thank you

You said...
quote:
The much bigger obstacle is that when I export a Captivate
project that incorporates full-motion recordings with static slides
displaying a text caption to Flash and then to .mov, I lose the
full-motion recordings: they are replaced with a blank white or
black screen (whatever the background color is set to be). The
audio is gone too. I don't know what is causing this, but I would
really appreciate any help you could lend me concerning this.
I don't have a solution -
maybe someone else here does - but would offer an
observation ...
Keeping in mind that I avoid monkeying with my own Captivate
projects in Flash because of the various inconsistencie, some of
which you have seen ... I am hopeful that the Captivate team does
something to address the handling of full-motion slides. We all
know that they are created as AVI clips which are then converted to
SWF as separate slides, so it seems logical to me that there must
be a way to offer the source, that is, the AVI or a FLA either of
which would then be handled separately inside Flash (for those who
like to do their tinkering in that environment).
In the meantime, you might try to change the timing of the
(errant) full-motion slide a bit. Like, perhaps add or subtract a
tenth of a second to it or otherwise change its properties so that
the import doesn't end up as a blank. Just thinking out loud in
trouble-shooting mode... come to think of it, when the project is
published to SWF/HTM, each full-motion slide is published as a
separate SWF file. Would it be possible to publish the project,
then try to bring that SWF back into Captivate as an animation?
It's late here and I'm getting into fuzzy-thinking time, so if that
doesn't make sense, it wouldn't surprise me.

Captivate 3 and Flash menu

I have .swf files with closed captioning that are
incorporated into a flash mx menu. The closed captioning text does
not display (the bar displays) when played in the flash menu
(neither do the tool tips on the nav bar).
Any ideas/suggestions?

You said...
quote:
The much bigger obstacle is that when I export a Captivate
project that incorporates full-motion recordings with static slides
displaying a text caption to Flash and then to .mov, I lose the
full-motion recordings: they are replaced with a blank white or
black screen (whatever the background color is set to be). The
audio is gone too. I don't know what is causing this, but I would
really appreciate any help you could lend me concerning this.
I don't have a solution -
maybe someone else here does - but would offer an
observation ...
Keeping in mind that I avoid monkeying with my own Captivate
projects in Flash because of the various inconsistencie, some of
which you have seen ... I am hopeful that the Captivate team does
something to address the handling of full-motion slides. We all
know that they are created as AVI clips which are then converted to
SWF as separate slides, so it seems logical to me that there must
be a way to offer the source, that is, the AVI or a FLA either of
which would then be handled separately inside Flash (for those who
like to do their tinkering in that environment).
In the meantime, you might try to change the timing of the
(errant) full-motion slide a bit. Like, perhaps add or subtract a
tenth of a second to it or otherwise change its properties so that
the import doesn't end up as a blank. Just thinking out loud in
trouble-shooting mode... come to think of it, when the project is
published to SWF/HTM, each full-motion slide is published as a
separate SWF file. Would it be possible to publish the project,
then try to bring that SWF back into Captivate as an animation?
It's late here and I'm getting into fuzzy-thinking time, so if that
doesn't make sense, it wouldn't surprise me.

Captivate 2 and Flash CS3

Hi,
I'm still using Captivate 2, but I have Flash CS3 installed.
Can I export my .cp files to .fla? On the captivate export menu,
there are options for Flash 8 and MX 2004 that are greyed out, and
I don't get a CS3 option at all. I've already uninstalled Flash 8,
and I had some quirky problems with Dreamweaver and file
association for Fireworks during the upgrade. Could this be
related, or is it just not possible?
Thanks!

Hi loudena and welcome to our community
Flash CS3 arrived after Captivate 2 did, so it comes as no
surprise that Captivate 2 is oblivious to Flash CS3.
You might try opening Flash CS3, then attempting to point at
the Captivate 2 .CP file. Not sure if that will work, but just
thinking out loud.
Cheers... Rick

Unable to export from Captivate 4 to Flash CS4

Hello everyone!
I am attempting to export a captivate project over to flash CS4. However when it goes from captivate over to flash the result is basically a slide show. It does not show any of the animations that are present in Captivate. I also keep recieving an error message.
I have searched for how to solve this problem for quite a while now and so far have come up with nothing.
This is the error message that flash gives me:
The following elements in your project have not been converted. They are not supported by this importer.
508 Compliance
A swf animation slide has been imported. The following files must be made available at publish time:
Project01_slide_22_0.swf
DefaultPreloader.swf
Please make sure you publish the project to “C:\Documents and Settings\jmillard\Desktop.” Saving the project to this directory will ensure that test project will work with the swf animation slides.
Unfortunately I am on a tight schedule to get this project done and the Captivate 4 and Flash CS4 I am using are both 30 day trials, so I am in quite a hurry.
If you could please help me I'd greately appreciate it!

When you click on <Send Book to Blurb> a dialog should come up that asks for your ID and password for your Blurb account. I don't know if Blurb ships to Norway - you probably can find out at the Blurb website. But I don't think that this is the problem here since you also cannot export a PDF or JPGs.
I don't know of any specifics why this is not possible for you but it's worth trying to replace the Preference File.
This file can go "funny" and is then responsible for all kinds of strange behavior of Lr. The remedy is replacing the Preference File.
BTW: Re-installing Lr or updating / upgrading Lr does not replace the Preference File since it is designed to "survive" upgrades.
See here for where to find the Preference file for your OS: http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroo m-4.html
See here for how to go about Replacing the Preference File: http://lightroomers.com/replacing-the-lightroom-preference-file/745/

Captivate and Flash

Hi,
I have set up a navigation bar in flash rather than using the
in built captivate navigation bar, and then I load my captivate
into the flash movie. For the next button I am using
rdcmndNextSlide = 1; and for pause rdcmndPause = 1; etc.
I want to have a button that will open the menu in captivate,
does anyone know if there is a command I can use in Flash to
achieve this? The only menu related command in captivate I can see
is cpLockTOC which locks the menu into position, but not one to
open or close it.
Thanks in advance for any help.

Unfortunately there is no command / variable to open or close
the TOC menu. You are stuck with the way it was programmed by
Adobe.
I recommend that you suggest the feature to Adobe using this
form:
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5
The TOC and lack of customization possibilities have been
discussed alot amongst Captivate users so the more people that
report these issues to Adobe - the better the chance of getting a
fix ;o)

Problems with Captivate Redirects, possibly Flash Security and XML

Hello fellow Captivarians,
First a little backstory, earlier in the year we developed a course that heavily used external image files, which were gathered and organised through an XML file, then placed into Captivate 4 through a widget. This was all developed in Actionscript 3 and was designed to be accessed locally, on the user's computer from a CD Drive.
We had a whole deal of issues with Captivate and Flash security issues, finding that we could not get the importing to work correctly in Internet Explorer as it outright refused to import the XML file (Presumably because of security issues). However, Firefox would work fine. Eventually we got it working via a bandaid solution by prepackaging the course with a firefox portable install.
Now many months later, we have discovered our previous solution still works, but it now outright denies any redirects from HTML page to HTML page, regardless if the content is on the CD or if it's on the harddrive. Buttons that link to external sources will not work, (even if it's just a local page in the same directory).Flash player simply refuses to redirect between HTML pages. We tried some older projects that were developed in AS2 - and this wasn't an issue.
The odd thing is however, on my computer it still works fine. However, on everyone elses in our office, it will not redirect at all. We are all running the same version of Flash Player, and the same version of Firefox...
Any ideas? Could it have been a recent update with the Flash Player that prevents this sort of interaction?
Cheers.

Hi there
Have you tried configuring the Flash Security Settings? That's my guess.
Click here for a tutorial on how to configure
If this will be on CD-ROM or DVD, you may need to consider adding a light version of a Web Server to the media and launching via that.
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate 4, Right Click and Flash 7

Hello,
I am using Captivate 4 and I need to include right click boxes. I also have to publish to Flash 7 but, this functionality doesn't work below Flash 8. Is there anything I can do to workaround this?
Thanks,
Mary

Hi Vish,
Thanks for your response. The problem is I need to use Captivate 4 because I have to publish to Flash 7. I am limited because of the technology on my learners computers. It looks like the right click option isn't compatible with Flash 7. Do you know if there is any type of workaround for this?
Thanks for your help.
Mary

Flash Builder 4.5 and lccs.swc compatibility

Hi,
I'm using Flash Builder 4.5 on Windows 7 trying to create a LCCS application, starting with the available LCCS examples.
I installed the LCCS SDK.
I updated to playerglobal.swc 10.3 and lccs.swc 10.3.
Flash Builder is configured to use 10.3 version.
Using Flex SDK 4.5.
Problem:
In design mode I see two problems:
1) problem 1
The XML version of design.xml and the expected XML version do not match.
Some Design Mode features will not be available for components defined within the SWC
Expected XML version : 2
Actual XML version: Unknown
1) problem 2
C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.5\sdks\com.adobe.lccs\libs\lccs_10_3.swc- DesignAssetLoader.CompleteTimeout
SWC file failed to load. Any component dependent on this SWC file will not be displayed in the Design Mode.
The SWC may have failed to load because of:
* Incompatible definitions caused by usage of a different SDK version
* Missing referred class definitions
Help is much appreciated.
Thanks,
Ofer

Hi there,
Thanks for reporting the issue.
I'll be honest, and this might be a little controversial, but I think we're
giving up on design mode support. The reason is that pretty much every
version of Flash Builder expects a different design.xml format. This would
mean, in order to support all versions, we'd have to export a new SWC for
each version of Flash Builder in use.
So, today, we ship Flex swcs for Player 9/10/10.1, a version for both Flex
and Flash-only. If we wanted Design Mode support, we'd have to ship those 3
for Flex 3/3.5/4.1/4.5/4.5.1 (just guessing here), meaning a potential 18
SWCs. It's just too much to keep up with. Considering that you can still
switch to code view and add what you need, the effort/reward level is just
too low, considering the other priorities on our plates (like recording,
10.3 AEC support, a mobile 4.5.1 SWC, etc). It's possible when we ship a
full Spark 4.5.1 SWC, this will solve your issue for now, but we can't
commit to supporting it.
hope that's understandable
nigel

I was wondering if you have fixed the compatibility issues with java and flash players in the new patch

after update 6.0.0 all java scripts and flash players where incompatible and disabled i tried re-down loading new versions and tried to erase Firefox and all ad-dons and reload them and still had issues with them i had to re-download Firefox 5 to continue to use your program and i wanna make sure that in 6.0.2 i will not have to do the same thing.. it is a head ache and inconvenient

You're welcome.
The only workarounds to this problem is going back to Safari 4,
You can revert to 4.0.5, instructions here.
http://appletoolbox.com/2010/06/downgrade-from-safari-5-0-to-safari-4-0-5/

Player 10.1 and Air using Compatibility Mode

This is related to post at http://forums.adobe.com/message/2933137#2933137, but, thought I should start another since that one is marked answered.
I'm having a similar issue with an Air app, but, I am using 4.1 SDK (and LCCS 10.1 swc), but still getting the same error regarding GroupSpecifier (pasted below).
I have an Air app project and related web app project, which both use a library project (ARSystemLib in the trace below). The library project is using 4.1 SDK, and has the Flex 3 compatibility mode turned on, along with 10.1.0 set as "use a specific version" under "Flash Player Options". The Air project is also using 4.1 SDK and Flex 3 compatibility, along with the compiler option "-target-player=10.1.0".
For the web app, I had to remove the "Use a specific version" of 10.1.0 for it to compile ( was getting many "Classes must not be nested", which seems to be a difficult issue to fix after much research on others getting this message).
I'm okay with the web version not using 10.1 for p2p, but, critically need this for the Air version. I'm hoping it's not the "Compatibility" mode setting, as reworking the app without is a huge undertaking.
Thanks,
David
VerifyError: Error #1014: Class flash.net::GroupSpecifier could not be found.
at com.adobe.rtc.session::ConnectSessionContainer()[/Users/arun/Work/aponnusa_theoden.corp.a dobe.com_1666/depot/branches/connect/1010/cocomoPlayer10.1/src/com/adobe/rtc/session/Conne ctSessionContainer.as:112]
at com.ssc.compo

Hi David,
Apologies for the delayed response. I am guessing you will have to update the namespace in your <PROJECTNAME>-app.xml file under src of your project.
Your name space should be 2.0 or greater.
Its possible that your app has namespace like -
<application xmlns="http://ns.adobe.com/air/application/1.5"> ,
but it should be
<application xmlns="http://ns.adobe.com/air/application/2.0">
Also other options is to add -target-player=10.1.0 to your flex compiler options [additional compiler arguments]
Thanks
Arun

Flash files not working in Cap 5.5 upgraded from Cap 3 or 4 and Flash 8

We just upgraded some projects from Captivate 3 and Captivate 4 to Captivate 5.5 and now some of the .swf files we have on certain slides do not play. They play in Flash itself and they play in Captivate when I use F3 for that slide, but when I create a .exe or do a Preview, they don't play. (and I have these on my local drive) I re-imported one and it worked but an older one I re-imported still doesn't work. Is it because it might have been created in an older version of Flash? I tried setting the Flash version in Captivate to 9 and 10 and nothing seemed to fix it. I think I have Flash 11 loaded. Should I unload it and go back to Flash 9 or 10? Or do we have to recreate those files in Flash 9, 10, or 11? it seems like I had this problem a long time ago in Cap 3 and we had to set everything to Flash 8.

oK, I think you are right... some of the files work and some do not... UGH and when I reimported, they said they were AS2... so far I'm not a fan of 5.5 but I'm sure it will grow on me... just don't like that things don't convert and I can't find some of the easiest things... they hid the X and Y coordinates when they used to be at the top of the screen... now they are under Transform? ok, I'll stop griping... for now...

FCX 1.5 MX and Flash 8

Hello,
I was searching about this, but until now I found no
sufficient or clear answer.....
Which communication component set ( and where can you
download them ) can be used to develop for FCS 1.5 in Flash 8 Pro ?
I'd like to use the AVPresence, Chat, etc..... This is a
serious request, not targeting to get the answer "It is better to
code them yourself" . The fact is, that it is necessary to know
about the compatibility. So please be kind and try to clear or
explain the circumstances to me. I'd like to start coding but feel
blocked by the simple question which components (FCS V1, V2 or FMS)
I should install.
Thanks in advantage
MIBtwo

I'd like you to correct me if I am wrong, but it seems that
the "new" fcs2 components available from
http://www.adobe.com/devnet/flashmediaserver/articles/components.html
are dated from June 2002. (Version info of AVPresence shows Version
d20, 06.28.2002 for example)
They seem to be older than the "latest" MX 2004 Communication
Components that I have found on my Harddisk (Version info of
AVPresence shows Version d23, 02.22.2003 there)
So ,there is no AS2 compatibility to assume with the
fc2_components and some glitches reported by other people make this
assumtion seem to be reality (see problems with "SimpleConnect" and
"VideoConference" reported in several other threads).
I found no tech. Info, releasenote or anything official
pointing out the limitations to AS1 and the problems with deploying
to FP > 6. The only source of information is here in the forum.
It is annoying, time consuming and does not help in customer
satisfaction (just my opinion) that Adobe does not keep in track
with it's own products. How is it to explain that Adobe/MM putsold
soles on new shoes, as it seems to me ?
Both, FMS and Flash 8, are good and well established
Products. But (again I just state my opinion) when a company offers
an enrichment ( I still see the CommComponents in that light) for
an expensive product, it should be supported, documented,
maintained and updated in the same manner as the product itself. Or
they should let it be, because all what they cause is confusion
when things are not documented.
I would be glad, if I am wrong with what it seems to me.
Maybe I missed something and somebody can correct my statements
(nobody is perfect).
The (sad) result of my investigation is :
- NO AS 2.0 compatibility,
- Problems when deploying to FP > 6 bec. of depricated
statements
- partial decreased functionality of fms2_components compared
to other Versions of CommComponents (MX 2004 Components)
- NO docu regarding to limitations or technical info about
compatibility.
Conclusion is (as JayCharles mentioned in a former post) :
Best is not to use the predefined CommunicationComponents.
As long as Adobe does not change them to support AS 2 and the
actual FP Versions I agree to JayCharles statement.
EOF
MIBtwo

Exporting a Captivate Movie into Flash 8

I am trying to export my Captivate movie using Flash Pro 8,
but I keep getting the "message" I can only export if I had Flash
MX 2004 installed. Is there a way around this????

Hi mindtube and welcome to our community
I am inferring from your question that you may think Adobe
employees are monitoring this forum. While we might see one or two
pop in here and there, by and large this is a total "user-to-user"
community. I'm a Captivate user same as you. So you might want to
post your question to support using the link at the bottom of this
page. Either that, or via the WishForm linked below:
Click
here to visit the WishForm
Cheers... Rick :)

Captivate 6 and Flash 9 compatibility

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