Captivate 6 Certificate Interaction Printing Error

I have read a few forum discussions about the prinitng problems associated with the Certificate Interaction in Captivate 6. I am having similar experiences whereby I can generate a certificate with the users specific information. However when they use the print option it clears all of that data and only prints a blank certificate. Has anyone found a fix or know a way around this? I tried the print widget but it would only print a small chunk of the page. I have afairly urgent need for this and could really do with some advice.
Also on a side note, how do I create and tie a text box to the User Name field in the Certificate. I cant find any variables that are created with it. So cant see how to control it. At the moment im using the "Other" variable in the widget to pull through a name.
Any help woudl be greatly appreciated. I feel so frustrated as im so close but seeminlgy so far.
Jay

I've seen a number of these issues reported so far.  Adobe has offered an update for one of the other interactions.  My hope is that they will soon do likewise for the certificate.
In the meantime, if you don't need HTML5, you might try the older certificate widget that you can insert from the widgets panel.
Or as an alternative, you might like to check out some third party certificate widgets from CaptivateDev.com.

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