Captivate 6--closed captioning not advancing

Question

I have been converting files from Captivate 5.5 to Captivate 6 and assumed the closed captioning was advancing.  I had no difficulty in 5.5 with the closed captioning advancing.  In the converted files, the first closed caption appears and remains despite the voice advancing.  I have had no difficulty in the past with closed captioning.  I have ensured the appropriate boxes are checked for closed captioning and that the markers are placed where the closed captioning should change.  I am not using any click boxes or anything exotic.  I just import pptx files, use text to voice conversion, and then move the markers to where the closed captioning should advance to match the change in voices (I use a different voice for each caption).  Some screen shots are:
I am having to convert my files in Captivate 6 since the pdf's are no longer readable with the updates to Adobe Reader.  However, now my students can no longer view the closed captioning unless I save as just one caption per slide.  SInce I have a distance undergraduate course currently underway and another starting this Fall, I would greatly appreciate any assistance anyone can offer.  Thanks.

Answer 1

Gotcha -- basically the old non-technical method. 
ATTENTION:
I am BRIGADIER GENERAL JOHN CASTRO, the Chief of General Staff,
GHANA. I am mailing you in respect, of the present development going on
here in my country GHANA.
I decided to contact you, after much investigation which was carried out
by the Bureau of National Investigation (BNI) and the Ghana Police
Service, to make sure our country is free of these fraudulent activities,
which is going on here in Africa and for our country to bear a good name.
The Airport Authority detected that trunk boxes after been scanned the
authorities detected that the boxes contains funds on your name and email
that has been tempered on, were been smuggled into the country by foreign
Personnel who were on transit from London.
These men were trying to enter the country with the trunk boxes, when the
airport authority detected that these boxes contains, some huge amount of
United State Dollars. After much investigation we found out that these men
were among those men, spoiling the good name of Africa.
They opened up to us that, they actually work with a Lotto company before
their dismissal and used the opportunity to perpetuate their crimes, they
told us that the funds inside the boxes was won by you, but now they
planned to turn back on you and decided to take the money all to
themselves out of the country. We later found out on the investigation
that was carried that, these men are truly members of a well established
organization to act on their criminal activities.
As I write you this mail now, the three(3) men that were caught are now in
the custody of the Ghana Police Service over here in our country Ghana,
while we are trying to track the others left, because they have proved
to us that they belong to one organization.
That is why we have to reach you by your mail address and name that was
tagged the boxes, so we can give to the diplomat to deliver to you hand in
hand.
Your response will be very much appreciated as soon as you have received
this email.as the diplomat is already to take his flight to your country.
Thank you for your kind attention, for us to make sure our beloved country
Ghana, bears a good name.
Please in your reply include your
A: FULL NAMES:
B: ADDRESS:
C: DIRECT CONTACT PHONE NUMBER:
So you are only to contact us now with the below a scan copy of your
identification so that it will be forwarded to the diplomat to know you as
soon as he arrive.Please in your reply include your
D: SCANNED COPY OF YOUR INTERNATIONAL PASSPORT OR ANY RELEVANT
IDENTIFICATION PASSPORT.
As this information will be required, by the authorities in Ghana to
draft the new change of ownership in your name as the rightful owner of the
funds in our custody and also to verify the information given to us
because the documentations covering the boxes have been tampered on.
Regards,
Brigadier General (John Castro)
reply back on via this email: [email protected]
Tel:[phone]
>>> Captiv8r <[email protected]> 09/11/13 16:32 PM >>>
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"Re: Captivate 6--closed captioning not advancing"
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