Captivate 6 has a "fatal error" when trying to open a blank project.

Mac 10.8 Tried uninstalling and fresh install.

Hi Vikram
Thanks for getting back to me.
I am using windows 7. The error happens whenever I record L I did have a very full hard disk when the issue started – but this has now been resolved and as I said I did reinstall Captivate.
I am not using a different user account.
Best wishes
Susan

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Tokens: REGION = null; REGIONAPPLID = -1; at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getWebBeanTypeData(OAWebBeanFactoryImpl.java:3539) at oracle.apps.fnd.framework.webui.OAWebBeanFactoryImpl.getRootApplicationModuleClass(OAWebBeanFactoryImpl.java:3490) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1113) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:549) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:437) at _OA._jspService(_OA.java:212) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _OA._jspService(_OA.java:221) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:680)

    Check if this make sense to you
      Why, when I try
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    wrapper.env.copy=NLS_LANG
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    regards
    Pravin

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