Captivate 6 is Crashing when inserting click boxes and other issues
Desperately need help because I have never seen anything like this. I use Captivate 6 in the workplace and have not run into an issue like this in the 9 years I have used Captivate.
Captivate will not open any new projects (800 x 600 or 640 x 480 etc.) Nothing happens. When I open 1024 x 768 (the project size I have been using for the last year), a new project will open but when I try to add a click box, I get an error message "A fatal error has occurred and the application is being terminated. Adobe Captivate tried to save all your work int he respective project folders as "cpbackup" files. Please restart Captivate. This has only been happening for a week.
When a coworker or IT employee signs onto my computer under their profile, Captivate works fine for them. I went to another co-workers desk who has Captivate and when I sign on her computer under my profile, I have the same problem so we figured my work profile was corrupt. IT set up a new profile 2 separate times, I have uninstalled and re-installed 3 or 4 time and nothing works. We are on a network but Captivate is installed on my C:Drive and I save all my files on the C:Drive.
The odd thing is if can open up files I have worked on this past year (even up to 2 weeks ago), they are fine and I can insert click boxes without any problems. It just happens when I try to create a new file.
We have Adobe volume licenses at work so I can not call and get support and none of us can figure this out. I would be really grateful for some help!!
Thanks,
Jeff
For instructions about how to reset the Preferences folder or Clear Cache, see the suggestions on this page:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic-troubleshooting-tech niques
If you want 300 more troubleshooting tips for Cp, you'll need to read the book:
http://www.infosemantics.com.au/troubleshoot-adobe-captivate
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1 com.apple.Safari 0x0000b960 0x1000 + 0xa960
2 com.apple.Safari 0x0000b65c 0x1000 + 0xa65c
3 com.apple.Safari 0x0000b508 0x1000 + 0xa508
4 com.apple.Foundation 0x90a5f0e8 -[NSSet makeObjectsPerformSelector:] + 0xa4
5 com.apple.AppKit 0x92ea1d20 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 0x358
6 com.apple.AppKit 0x92f360c4 old_loadNib + 0xf4
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8 com.apple.AppKit 0x92f698f8 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 0x9c
9 com.apple.AppKit 0x92f7b0f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 0x174
10 com.apple.AppKit 0x92f69760 NSApplicationMain + 0x174
11 com.apple.Safari 0x00007fc4 0x1000 + 0x6fc4
12 com.apple.Safari 0x00054944 0x1000 + 0x53944
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0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
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3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
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r12: 0x908611e0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x003386b0 r17: 0xa2eaa70c r18: 0xa2e9a70c r19: 0xa2eaa70c
r20: 0xa2eaa70c r21: 0x00000000 r22: 0xa2ea19c8 r23: 0xa2eacda0
r24: 0xa2e70078 r25: 0x00346320 r26: 0x000d9b58 r27: 0x00100000
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Captivate 8 keeps crashing when generating Text to Speech
Captivate 8 keeps crashing when I try to generate audio for text to speech. Captivate generates a backup file but I can't get my backup file to open, it says that the file is corrupt or already open.
Has anyone else encountered this problem?
Thanks.Hi There ,
Is your Captivate 8 updated ?
Is that issue occurs with a specific project ? Please test with a new / blank project and try to generate audio for text to speech .
Regards ,
Ajit -
Photoshop CS5 crashes when I click "Print". I have a Mac with Yosemite OS, an Epson Workforce 40, latest driver, and have reset Photoshop preferences.
Thank you for any suggestions!Thanks again for your suggestion about Photoshop crashing since
trying to print with Yosemite. I did go to the Adobe site, then the Apple Apps,
and downloaded the new driver for the Epson Workforce 40 printer. Computer
restarted. Unfortunately, Photoshop still crashes. But I appreciate your idea, and
seems it should have worked. Happy Holidays! -
I have been using Lightroom 4.4 successfully for over 2 years. Just tried to import some new photos after a vacation and the application crashes when I click "import" every time. Tried restarting computer. Version says it is up to date.
How do I get formal support for this from Adobe?Thanks for the response. The application was crashing. A Windows message was displayed showing "Lightroom.exe has stopped working", "Windows can check online for a solution the problem.". Etc.
I just launched Lightroom to check the exact message for this reply - and the Import worked. It had failed dozens of times before. -
Itunes keeps crashing when I click my iphone´s apps tab
Hi,
My itunes keeps crashing when I click the tab "Apps" when my iphone is selected in the left column. The button circled in this image:
http://dl.getdropbox.com/u/85398/crash.png
Im using 10.6.4 o22n a macbook pro 13 inch, my iphone is a 3gs 32 gb. Below is the transcript of the log I get after the app crashes. Any help would be greatly appreciated, Thanx!
Process: iTunes [15475]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0 (10.0)
Build Info: iTunes-10006701~1
Code Type: X86 (Native)
Parent Process: launchd [240]
Date/Time: 2010-09-14 18:15:35.607 -0600
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: -712 sec
Per-App Interval Since Last Report: 45517 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 6D594A21-8356-4F73-83C9-5DB80A50C0F8
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x006cffac 0x1000 + 7139244
1 com.apple.iTunes 0x006d00d4 0x1000 + 7139540
2 com.apple.iTunes 0x006d0201 0x1000 + 7139841
3 com.apple.iTunes 0x006d030c 0x1000 + 7140108
4 com.apple.iTunes 0x006e8307 0x1000 + 7238407
5 com.apple.iTunes 0x000d1eec 0x1000 + 855788
6 com.apple.iTunes 0x0063030e 0x1000 + 6484750
7 com.apple.iTunes 0x004d9b7e 0x1000 + 5081982
8 com.apple.iTunes 0x004d6b2e 0x1000 + 5069614
9 com.apple.iTunes 0x00703de4 0x1000 + 7351780
10 com.apple.iTunes 0x00703f54 0x1000 + 7352148
11 com.apple.iTunes 0x0070452b 0x1000 + 7353643
12 com.apple.iTunes 0x001982fd 0x1000 + 1667837
13 com.apple.iTunes 0x00705354 0x1000 + 7357268
14 com.apple.iTunes 0x0019813a 0x1000 + 1667386
15 com.apple.iTunes 0x00171101 0x1000 + 1507585
16 com.apple.iTunes 0x00170e24 0x1000 + 1506852
17 com.apple.iTunes 0x000bd5ac 0x1000 + 771500
18 com.apple.HIToolbox 0x981ecf2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
19 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
20 com.apple.HIToolbox 0x9820e9bb SendEventToEventTarget + 52
21 com.apple.HIToolbox 0x982204db ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1257
22 com.apple.HIToolbox 0x981ed380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
23 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
24 com.apple.HIToolbox 0x9820e9bb SendEventToEventTarget + 52
25 com.apple.iTunes 0x001269c6 0x1000 + 1202630
26 com.apple.HIToolbox 0x981ecf2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
27 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
28 com.apple.HIToolbox 0x981ec055 SendEventToEventTargetWithOptions + 58
29 com.apple.HIToolbox 0x98220bb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
30 com.apple.HIToolbox 0x981ed380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
31 com.apple.HIToolbox 0x981ec1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
32 com.apple.HIToolbox 0x9820e9bb SendEventToEventTarget + 52
33 com.apple.HIToolbox 0x98397cc3 ToolboxEventDispatcher + 86
34 com.apple.HIToolbox 0x98397dfb RunApplicationEventLoop + 243
35 com.apple.iTunes 0x00126888 0x1000 + 1202312
36 com.apple.iTunes 0x00126796 0x1000 + 1202070
37 com.apple.iTunes 0x0000bdfc 0x1000 + 44540
38 com.apple.iTunes 0x00004027 0x1000 + 12327
39 com.apple.iTunes 0x00002fb6 0x1000 + 8118
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91bb6942 kevent + 10
1 libSystem.B.dylib 0x91bb705c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91bb6519 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x91bb62be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x91bb5d41 pthreadwqthread + 390
5 libSystem.B.dylib 0x91bb5b86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91b900fa machmsgtrap + 10
1 libSystem.B.dylib 0x91b90867 mach_msg + 68
2 com.apple.CoreFoundation 0x970d7faf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970d7094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970dcfd4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
7 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91b900fa machmsgtrap + 10
1 libSystem.B.dylib 0x91b90867 mach_msg + 68
2 com.joesoft.hal 0x149d3588 HandlePatchThread(void*) + 104
3 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
4 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91bbe066 _semwaitsignal + 10
1 libSystem.B.dylib 0x91bbdd22 pthread_condwait + 1191
2 libSystem.B.dylib 0x91bbf9b8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b288 0x1000 + 41608
4 com.apple.iTunes 0x0002137b 0x1000 + 131963
5 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
6 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91baf086 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9711780d __CFSocketManager + 1085
2 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
3 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91bb59d2 _workqkernreturn + 10
1 libSystem.B.dylib 0x91bb5f68 pthreadwqthread + 941
2 libSystem.B.dylib 0x91bb5b86 start_wqthread + 30
Thread 7:
0 libSystem.B.dylib 0x91c0849e accept$UNIX2003 + 10
1 com.apple.iTunes 0x003bfcc0 0x1000 + 3927232
2 com.apple.iTunes 0x004260dc 0x1000 + 4346076
3 com.apple.iTunes 0x0042625d 0x1000 + 4346461
4 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
5 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91c0849e accept$UNIX2003 + 10
1 com.apple.iTunes 0x003bfcc0 0x1000 + 3927232
2 com.apple.iTunes 0x004260dc 0x1000 + 4346076
3 com.apple.iTunes 0x0042625d 0x1000 + 4346461
4 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
5 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x91bbe066 _semwaitsignal + 10
1 libSystem.B.dylib 0x91bbdd22 pthread_condwait + 1191
2 libSystem.B.dylib 0x91bbf9b8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x000430d7 0x1000 + 270551
4 com.apple.iTunes 0x0004305f 0x1000 + 270431
5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
6 com.apple.iTunes 0x00042e54 0x1000 + 269908
7 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
8 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x91bcd38a recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x91bed147 recv$UNIX2003 + 54
2 com.apple.mobiledevice 0x18425b4f AMDServiceConnectionReceive + 194
3 com.apple.iTunes 0x005c93dd 0x1000 + 6063069
4 com.apple.iTunes 0x005c961d 0x1000 + 6063645
5 com.apple.iTunes 0x005c981e 0x1000 + 6064158
6 com.apple.iTunes 0x0079564c 0x1000 + 7947852
7 com.apple.iTunes 0x0071f315 0x1000 + 7463701
8 com.apple.iTunes 0x0071fe1a 0x1000 + 7466522
9 com.apple.iTunes 0x00042ed4 0x1000 + 270036
10 libSystem.B.dylib 0x91bbd81d pthreadstart + 345
11 libSystem.B.dylib 0x91bbd6a2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000001 edx: 0x1bceba04
edi: 0x00000000 esi: 0x1bceba00 ebp: 0xbfffdc48 esp: 0xbfffdbe0
ss: 0x0000001f efl: 0x00010246 eip: 0x006cffac cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xc8afef com.apple.iTunes 10.0 (10.0) <C092D501-3383-0C8D-7242-28E5EF356B39> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe90000 - 0xe95ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xe9b000 - 0xf24fe7 com.apple.iTunes.iPodUpdater 9.2 (9.2) <E86BC753-1CD8-FA93-84D3-B06B8D3637BC> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf71000 - 0xf8eff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0xf9b000 - 0x1058feb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x106c000 - 0x10a6fff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
0x10ab000 - 0x10ebff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x11f2000 - 0x11f2ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x15d0000 - 0x15d3ffb +com.Logitech.Control Center.Scroll Enhancer Loader 3.1.0 (3.1.0) <2F7F3421-9C99-1B20-E0D7-75CE73A97F05> /Library/InputManagers/LCC Scroll Enhancer Loader/LCC Scroll Enhancer Loader.bundle/Contents/MacOS/LCC Scroll Enhancer Loader
0x17b8000 - 0x17b9ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17be000 - 0x17c2ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <5570694E-039D-7970-6083-1C8A7B7C937B> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x17f7000 - 0x17faff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x12800000 - 0x1378dfe7 com.apple.CoreFP 1.9.16 (1.9) <7990D6B3-82E7-536D-4FF1-10A2977EAC84> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x137c4000 - 0x13879fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x13a3e000 - 0x13a93fdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x13ac1000 - 0x13ac7ffb com.apple.audio.AppleHDAHALPlugIn 1.8.7 (1.8.7f1) <0FE8B697-6D19-69C6-FA94-E18064ACFAEC> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x13acc000 - 0x13ad9ffb +net.telestream.license 1.0.7.2-GC (1.0.7.2-GC) <3B3ADB81-79F3-6371-31FE-66EF8D8E3100> /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
0x13ae2000 - 0x13ae7ff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x149b0000 - 0x149d8fff +com.joesoft.hal ??? (1.0.0.155) /Library/Audio/Plug-Ins/HAL/Hear.plugin/Contents/MacOS/Hear
0x14a54000 - 0x14a6efc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x14a95000 - 0x14abbfff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x14aca000 - 0x14acfff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x18424000 - 0x18493fff com.apple.mobiledevice 396.7 (396.7) <4A48BC80-F9B9-1B21-8C01-8553DF57D401> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x184cd000 - 0x186edfeb com.apple.audio.codecs.Components 2.0.1 (2.0.1) <3B1071C3-1AB4-0F6A-2CFC-7A258A0C2C46> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x19000000 - 0x19295ffb +org.perian.Perian 1.2.1 (1.2.1) <7FBFA9CD-68D1-DFB5-6296-A11B06B62B37> /Library/QuickTime/Perian.component/Contents/MacOS/Perian
0x1963c000 - 0x19691fef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x196c9000 - 0x19705fe3 com.apple.QuickTimeFireWireDV.component 7.6.6 (1742) <1FFC5B3D-78E8-4902-7886-7EC84B574481> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x19711000 - 0x1972afe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x1979f000 - 0x197a2fff +com.Logitech.Control Center.Scroll Enhancer OSAX Loader 3.1.0 (3.1.0) <D365D3F6-904E-EF41-6339-1D9520BB1E88> /Library/ScriptingAdditions/LCC Scroll Enhancer Loader.osax/Contents/MacOS/LCC Scroll Enhancer Loader
0x197a7000 - 0x197abff3 +com.stclairsoft.DefaultFolderX.osax Default Folder X Addition version 1.0 (4.3.10) <44114026-9012-A03A-2C9A-7AC35776CF95> /Users/beto/Library/ScriptingAdditions/Default Folder X Addition.osax/Contents/MacOS/Default Folder X Addition
0x197b0000 - 0x197d1fef +com.stclairsoft.DefaultFolderX.CarbonPatcher kBundleVersion (kBundleVersion) <E15B9B22-664E-6D25-CD6A-99786FBDDF79> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Carbon Patcher.bundle/Contents/MacOS/Carbon Patcher
0x19e6d000 - 0x19e8dfff +Cocoa Patcher ??? (???) <FBEBB8D4-4961-2AB7-D021-FF7072717B5D> /Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Cocoa Patcher.bundle/Contents/MacOS/Cocoa Patcher
0x19f6d000 - 0x1a15ffe2 +net.telestream.wmv.import 2.3.4.1 (2.3.4.1) <6F008770-6AD3-E6C9-347C-A235876196E0> /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x1a194000 - 0x1a355ff2 +net.telestream.wmv.advanced 2.3.4.1 (2.3.4.1) <CB95FDB7-C531-22A3-6D36-1C96D5A5679D> /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x1a399000 - 0x1a412fe7 com.apple.AppleVAH264HW.component 2.0 (1.0) <4FD6FDD7-8791-CEA2-9E5A-1628492A98B2> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <AEC44B68-A209-4093-36B0-7B740361249B> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90016000 - 0x900c3fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x900ef000 - 0x9010bfe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9010c000 - 0x90127ff7 libPng.dylib ??? (???) <36A3D75E-5178-4358-7F02-444E276D61AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90128000 - 0x90129ff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9012a000 - 0x9013bff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90166000 - 0x901d5ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9020f000 - 0x9020fff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90210000 - 0x90230fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
0x90231000 - 0x9026cfeb libFontRegistry.dylib ??? (???) <A102F61F-25D5-001A-20C3-56304C585072> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9026d000 - 0x902b0ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x902ea000 - 0x902edfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x902ee000 - 0x904d0fff com.apple.imageKit 2.0.3 (1.0) <BF2ECA4D-FCD8-AD5D-E100-22370F2C7EE0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x904d1000 - 0x904d5ff7 libGIF.dylib ??? (???) <3ECD4D2C-40FE-E9A0-A2D2-E36D1C00D3A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x97216000 - 0x9725cff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x9725d000 - 0x9729cff7 com.apple.ImageCaptureCore 1.0.2 (1.0.2) <18E338B0-D82E-2ADC-FB9E-8909E765C41B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x9729d000 - 0x9729dff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9729e000 - 0x972aeff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x972f1000 - 0x9730fff7 com.apple.CoreVideo 1.6.1 (45.4) <E0DF044D-BF31-42CE-B690-FD1FCE07E64A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97310000 - 0x97310ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x97311000 - 0x97375ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x97376000 - 0x973a6ff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x973a7000 - 0x976a0fef com.apple.QuickTime 7.6.6 (1742) <89720F2A-F33B-FF09-3D81-F9F25A99F3EB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x976a1000 - 0x97721feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97722000 - 0x97748fff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x97749000 - 0x977cbffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x977cc000 - 0x977ccff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9783c000 - 0x97854ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x97855000 - 0x978abff7 com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x978ac000 - 0x978fcff7 com.apple.framework.familycontrols 2.0.1 (2010) <B9762E20-543D-13B9-F6BF-E8585F04CA01> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x978fd000 - 0x97a29ffb com.apple.MediaToolbox 0.484.11 (484.11) <B93B175A-2039-2FD2-FBE4-22C9F8C9E223> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x97a2a000 - 0x97aa3ff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97aa4000 - 0x97adcff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <76C02F5C-98FD-BD64-B5FB-C698FB76EA25> /usr/lib/libcups.2.dylib
0x97add000 - 0x97bbaff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x97c05000 - 0x97c80fe7 com.apple.audio.CoreAudio 3.2.2 (3.2.2) <51D0E2DC-B15F-AF6C-70D8-026DDAD4E2A5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x97c88000 - 0x97c95fe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6008C8AC-8DB1-B38B-52A9-9133533B0DA2> /usr/lib/libbz2.1.0.dylib
0x97c96000 - 0x97da2ff7 libGLProgrammability.dylib ??? (???) <1B315838-F477-5416-7504-67EC3433AD4A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97da3000 - 0x97ea5fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x97ea7000 - 0x97eaeff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97f28000 - 0x97f29ff7 libScreenReader.dylib ??? (???) <49C5CBC6-5AD5-B201-F988-C4E5556D42B2> /usr/lib/libScreenReader.dylib
0x97fb9000 - 0x981e4ff3 com.apple.QuartzComposer 4.1 (156.16) <578A1842-8B62-00BF-B2E8-4C0AA8E6A938> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x981e5000 - 0x98509fef com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9853b000 - 0x985b2ff3 com.apple.backup.framework 1.2.2 (1.2.2) <FE4C6311-EA63-15F4-2CF7-04CF7734F434> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x985b3000 - 0x985e4ff3 libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9868f000 - 0x98737ffb com.apple.QD 3.35 (???) <B80B64BC-958B-DA9E-50F9-D7E8333CC5A2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98738000 - 0x9876cff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <0B900F26-51C1-7639-346F-24B080AEDAF3> /usr/lib/libssl.0.9.8.dylib
0x9876d000 - 0x98b83ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x98bcc000 - 0x98bd5ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98bd6000 - 0x98c0eff7 com.apple.LDAPFramework 2.0 (120.1) <001A70A8-3984-8E19-77A8-758893CC128C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x98d1b000 - 0x98d93fef com.apple.AppleVAFramework 4.9.20 (4.9.20) <D8B544CB-9E32-81C2-59BD-C5DDB66DA621> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98dad000 - 0x98e5bff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x98e5c000 - 0x98f50ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <9EC28185-D26F-533F-90C4-FBAA13A15947> /usr/lib/libiconv.2.dylib
0x98f51000 - 0x9999cff7 com.apple.WebCore 6533.18 (6533.18.1) <B96BFDB8-3D11-E220-1148-206D8A176352> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545016B9SA02, 149,05 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1294, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0201, 0x26200000
USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x0951, 0x26220000
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6387, 0x26240000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc51a, 0x26260000
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x011e, 0x26270000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000Try this link
http://support.apple.com/kb/TS3591 -
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