Captivate 6 locks up when a dialog box pops up

For instance, opened a new project, applied a theme and a dialog box says "All overrides to object slides and properties will be lost. Do you want to continue?" I hit yes and nothing happens, but I get a ding if I click anywhere else on the screen. I opened the software as an administrator.

Hi Mike,
Welcome to Adobe Captivate Forums.
-->Does it happen while applying any specific theme or all of them?
-->Are you working with 2 Monitors ? Could be possible you have a prompt on other sceen?
-->Could you check your My Documents folder under your User account and notice under the Adobe Captivate, do you Layouts folder or not.
If this persists, Close Captivate, you should try copying the layouts from -- C:\Program Files (x86)\Adobe\Adobe Captivate 6 (32 Bit)\Gallery\Layouts\6_0\en_US, to My Adobe Captivate Projects under the My Documents folder. (on Windows)
Thanks,
Anjaneai

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Problem description:
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EtreCheck version: 2.0.11 (98)
Report generated 3. november 2014 kl. 01.23.41 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:49:19
Disk Information: ℹ️
Samsung SSD 840 EVO 500GB disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (260.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/sysctl.conf - Exists
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/IPVanish.app
[not loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) Support
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) Support
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) Support
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) Support
/Applications/Private Eye.app
[loaded] com.radiosilenceapp.nke.PrivateEye (1 - SDK 10.7) Support
/Library/Application Support/HASP/kexts
[not loaded] com.aladdin.kext.aksfridge (1.0.2) Support
/System/Library/Extensions
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.nvidia.CUDA (1.1.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0) Support
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/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
CUDA: Path: /System/Library/StartupItems/CUDA
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.digitalrebellion.EditmoteListener.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[running] com.mcafee.menulet.plist Support
[invalid?] com.mcafee.reporter.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.orbicule.WitnessUserAgent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.aladdin.aksusbd.plist Support
[failed] com.aladdin.hasplmd.plist Support
[running] com.edb.launchd.postgresql-8.4.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[loaded] com.ipvanish.helper.openvpn.plist Support
[loaded] com.ipvanish.helper.pppd.plist Support
[invalid?] com.mcafee.ssm.ScanFactory.plist Support
[invalid?] com.mcafee.ssm.ScanManager.plist Support
[running] com.mcafee.virusscan.fmpd.plist Support
[loaded] com.mvnordic.mvlicensehelper.offline.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.orbicule.witnessd.plist Support
[loaded] com.radiosilenceapp.nke.PrivateEye.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.digitalrebellion.SoftwareUpdateAutoCheck.plist Support
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[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
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Skype Program (/Applications/Skype.app)
GetBackupAgent Program (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
PhoneViewHelper Program (/Users/[redacted]/Library/Application Support/PhoneView/PhoneViewHelper.app)
EarthDesk Core UNKNOWN (missing value)
Dropbox Program (/Applications/Dropbox.app)
AdobeResourceSynchronizer ProgramHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
i1ProfilerTray Program (/Applications/i1Profiler/i1ProfilerTray.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SiteAdvisor: Version: 2.0 - SDK 10.1 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
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Google Earth Web Plug-in: Version: 6.2 Support
F5 Inspection Host Plugin: Version: 6031.2010.0122.1 Support
f5 sam inspection host plugin: Version: 7000.2010.0602.1 Support
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Better Facebook
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YouTube5
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YoutubeWide
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DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
CUDA Preferences Support
EarthDesk Support
Editmote Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
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Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
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65 MB Free RAM
1.58 GB Active RAM
1.54 GB Inactive RAM
647 MB Wired RAM
2.95 GB Page-ins
260 MB Page-outs

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quote:
Originally posted by:
actiontintoy
so does anyone got any solution for this issue?
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