Captivate 6 serial number?

Where can I see my Captivate 6 serial number?
Thanks,
KPetersen

If you are looking for the serial number from within your application then its not possible. Please contact support for further help.
You may reach support via 800-833-6687 - IVR Options 2 > 3 > 6 > 3 ,
You can also chat with the support using Chat Now option.
Regards,
Rajeev.

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Adobe Captivate 3 Serial Number/Windows 7 Problem

Hi,
Wonder if anyone on here could help me. We have a volume license for Adobe Captivate 3 and it is installed and working fine on several XP machines. However when I try and install the same software, with the same serial number that has been accepted everywhere else, but on a Windows 7 machine, it no longer see's the serial number as valid...
Help!?
Marky

Hi there
Sorry, but I'm not clear on what you want to know. Are you asking if moving to 5 from 3 is considered an upgrade and therefore qualifies for upgrade pricing from Adobe? If so, you will need to ask Adobe Sales on that. If you are asking about how to go about upgrading a Captivate 3 project so it becomes a Captivate 5 project, it's pretty tough to accomplish.
First you have to open Captivate 5.
Once Captivate 5 is open you open the Captivate 3 project.
The Captivate 3 project is converted to a Captivate 5 project.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Purchased and downloaded/installed Captivate 7 but get 'serial number valid but' error

Purchased and downloaded/installed Captivate 7 but get 'serial number valid but a qualifying product could not be found on this computer' error. I have checked serial number, checked that I purchased correct version (7) direct and not an upgrade but the drop down list tha tthe window shows is only previous 6 versions and it is 7 I purchased/installed and is opening.

Captivate thinks you bought an upgrade. Adobe Support will have to help you.
I went through this (with an upgrade) but my qualifying product was also an upgrade, and Adobe didn't list my original product (CP2). So there was no way to put in all the info.
And, just FYI, keep that serial number handy. Even after Adobe Support fixed my Captivate so that it will run, every once in awhile...for no apparent reason...Captivate will start in "trial" mode and I have to re-enter the serial number. It always works after I do that. But, it's a pain so I now keep the serial number posted on my bulletin board for handy reference.
Rebecca

I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

Hi There,
It seems that you have only downloaded .exe file. You need to download two file .exe and .7z and put it in a same folder and then try to run .exe
Regards,
Mayank

I have not been sent a serial number after subscribing to Captivate for a year. Does anyone know how I can get it?

I have not been sent a serial number after subscribing to Captivate for a year. Does anyone know how I can get it? Or how to actually speak to someone in Adobe ??? Very frustrating!
Thanks

You have to just sign in with your Adobe Id during the installation process and it will validate your subscription from the activation server. Once your Id is validated then your subscription will be activated. You don't need serial number to activate subscription.
You may download the product from the link mentioned below.
https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate
Regards,
Rajeev.

How do I get the serial number needed for 30 day free trial for Adobe Captivate?

I am trying to download the 30 day free trial for adobe captivate, but it is asking for a serial number. Any suggestions?

You will need to buy the software.

Uninstall Captivate 2? Including Serial Number

To uninstall Captivate 2, I've read you simply go to
Add/Remove Programs from the control panel (Windows version). This
uninstalls Captivate 2, but this does NOT remove the serial number
from the machine.
How can I perform a FULL uninstall? Note: I have also deleted
the Adobe Captivate folder after uninstalling, but it still has the
serial number attached to the computer when I reinstall. Any ideas?
Regards,
Kevin

Hi Kevin
I stand to be corrected here, but I think the option may be
disabled because of the type of license in use. For example, if you
have a training license, there is no single serial number per PC. I
think it's more for a "group" of activations.
Just a thought... Rick

I cannot locate my serial number for Captivate

I have the web purchase receipt. How do I get I the serial number again?

https://www.adobe.com/account.html for your Adobe orders page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. Now what?

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Unable to enter serial number for Master Collection CS6 Upgrade

I recently purchased a Master Collection CS6 upgrade (from 5.5). My CS6 serial number was correctly recognised but it said it couldn't find any software eligible for the upgrade despite Master Collection CS5.5 being installed on my PC (running Windows 7 Ultimate). The screen to enter the serial number of the eligible software doesn't have Master Collection CS5.5 in the drop-down, only CS5. Using that option with my CS5.5 serial number doesn't work. I got no response to a case opened on the support site.
In order to install the CS6 software, I then installed it as a trial version. I now get reminders that I only have x days to go but there is no option to enter my serial number. I assume it thinks I've got a trial version of Creative Cloud.
Adobe Support keep closing cases raised on the spurious grounds that I haven't responded. It is they that are not responding! Anyone able to help?
Thanks in anticipation.

if the serial number has been used, you won't be able to use that serial and that's the only thing you purchased.
the installation files are free:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Can I download Adobe Creative Suite 5.5 Design Premium on a new Mac if I've had it installed on my old one since December 2011? I have the product key and serial number.

I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You

deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

I have PS CS3 Extended discs and serial number but do not have a CD drive on my new computer. How can I download it?

I have PS CS3 Extended discs and serial number but do not have a CD drive on my new computer. How can I download it?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Captivate 6 serial number?

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