Captivate 6, Software Simulation, how to rewind when done

I've been tasked with creating some short Captivate 6 software simulation videos on various computer training topics. No problem doing this! And if the user wants to replay the video (uploaded to a Learning Mgmt. System as a SCORM file, not sure of the details since I don't handle the upload) they click the rewind button on the navigation bar. But...now I'm being asked to do something in Captivate that will automatically rewind the video once it reaches the end. Seems that if it's opened again (the user can see the videos he's watched in his Learning History), it's at the end and the user has click Rewind. The only instr. I can find are if you add a video to a Captivate project then you can auto rewind the video on that slide. However, this is the entire software simulation project that I need to rewind back to the beginning. Can this be done? thx!

Ok, I just tried it in a new project and think there might be a wider problem here.
I copied the first (target) and last slide into a new project. I added a slide in between.
I added a button to the last slide to jump to Slide 2 and a button to jump to Slide 1. When I previewed each, I noticed that the playhead in the playbar jumped to the start of each slide. Hoorah.
I then set about recreating the basics of my original project. The variable names had automatically been copied over, as did only one conditional action (but 3 other actions were not copied over from those slides). All button and text names had automatically changed to the default and no advanced actions were associated with buttons or the TEB.
I deleted the one action that had been copied over and then tried to delete the variables too but the project wouldn't let me, saying these were in use somewhere. (Not as far as I could be see.) ...So I chose to use them again.
I renamed the buttons, text boxes etc., recreated the advanced actions and associated them to buttons/TEB etc. Basically set it up as it was.
I previewed it. From the last slide, jumping to slide 2 went to the start of that slide but (problem) jumping to slide 1 went to the last frame.
I am attaching some screenshots FYI. The interactions hinge around the name of the main character in a story (her name is Lani). By clicking enter, the default name stays and slide 2 begins. Otherwise the user can change this name (in the TEB) and then they have to choose gender (boy or girl button). After that, slide 2 starts. So there are three actions: NameChange2 (conditional), Clicking_BoyButton (standard) and Clicking_GirlButton (standard). You can recreate something like it if your interest extends that far!
Unless there is a problem with Cp7, perhaps some form of corruption was copied across between the projects (with the variables that I couldn't delete).
Thanks again!

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Published software simulation not displaying correctly when published

Hello,
When viewing a Captivate 6 software simulation either through the Preview mode or when published, screens will 'break up' at different points - part of the previous screen will stay in view when it moves to the next screen. This doesn't happen for the first couple of times it is viewed, which is a worry as you never know who/when it is going to happen.
Once the projects is copied over to a new blank project it will be fine for a few views and then do the same again - it is not always at the same place.
Does anyone know what may be causing this?
Thanks,

You might try de-selecting the Advanced Project Compression option in the preferences:

Captivate 7 Software Simulation no longer records.

I've been using the software for months. Now all of the sudden when I try to record a simulation Captivate will not capture mouse clicks or movements or screen chaanges. The only things I can get to record are keystrokes. i.e. typing, TAB, Enter.
I'm using Captivate 7 64bit on windows 7 64bit.

The problem I had sounds similar to yours. When I attempted to record a software simulation on my secondary monitor, Captivate would capture keyboard-based actions and manual requests for screen shots (Prt Scr), but it would not capture mouse-click actions. The solution I found for this problem was to move the recording window, the red rectangle, to my primary monitor. Once there, all actions, including mouse-click actions, were recorded. I even found that I could switch which monitor was my primary monitor and Captivate would record normally as long as the recording window was on my system's primary monitor.
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Ok, I just tried it in a new project and think there might be a wider problem here.
I copied the first (target) and last slide into a new project. I added a slide in between.
I added a button to the last slide to jump to Slide 2 and a button to jump to Slide 1. When I previewed each, I noticed that the playhead in the playbar jumped to the start of each slide. Hoorah.
I then set about recreating the basics of my original project. The variable names had automatically been copied over, as did only one conditional action (but 3 other actions were not copied over from those slides). All button and text names had automatically changed to the default and no advanced actions were associated with buttons or the TEB.
I deleted the one action that had been copied over and then tried to delete the variables too but the project wouldn't let me, saying these were in use somewhere. (Not as far as I could be see.) ...So I chose to use them again.
I renamed the buttons, text boxes etc., recreated the advanced actions and associated them to buttons/TEB etc. Basically set it up as it was.
I previewed it. From the last slide, jumping to slide 2 went to the start of that slide but (problem) jumping to slide 1 went to the last frame.
I am attaching some screenshots FYI. The interactions hinge around the name of the main character in a story (her name is Lani). By clicking enter, the default name stays and slide 2 begins. Otherwise the user can change this name (in the TEB) and then they have to choose gender (boy or girl button). After that, slide 2 starts. So there are three actions: NameChange2 (conditional), Clicking_BoyButton (standard) and Clicking_GirlButton (standard). You can recreate something like it if your interest extends that far!
Unless there is a problem with Cp7, perhaps some form of corruption was copied across between the projects (with the variables that I couldn't delete).
Thanks again!

Captivate 4 -software simulation error

I'm using Captivate 4 running on Parallels/Windows 7 (32 bit) on MacBook Pro. Software simulation won't record or stop. Any ideas?
Is anyone using this configuration?
Thanks,
Nancy

Hello,
Which Operating System you are using ?
Which version of Adobe Captivate 4 are you using, 4.0.0 or 4.0.1 ?
If you using 4.0.0, try installing Captivate 4.0.1 update from here :
http://download.macromedia.com/pub/captivate/update/captivate_4_updater.zip
Thanks,
Vikram

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Hi I have a problem trying to export a Captivate cs5 software simulation to flash cs5 gives me this error
I used captivate4 and worked well, the cs5 captivate and Flash cs5 are from adobe e learnig 2 suit .... Its installed wrong? Or it is an error of mine? thanks

your print size in the OP is 1.5" tall as you said. that's very small. not sure if your limit was the 2400 ppi or the overall pixel size. the set up matters.
anyway. PSD is limited to a certain pixel size too. an image can only be so big then you have to use a different format. i don't know the cutoff point, that could be an issue too.
anyway, if are just trying to get it into photoshop, a simple copy and paste will work. setup your file size you need in photoshop, then copy and paste your layout from illustrator. no exporting necessary.

Set number of attempts in software simulation assessment

How do I set the number of attempts in captivate 6 software simulation assessment?

Hi there,
You can set the number of attempts on interactive objects generated during Software simlution recording.
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Thanks.

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I have recently moved to captivate 8 - straight from captivate 4. I have recorded a software simulation and am now in the process of editing it. On some screens captivate has captured the popup messages you get when you hover over a button or link, in the past in captivate 4 i would copy the background out of captivate, remove the pop using paint or photoshop and paste the edited background back in to the simulation.
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Yeah, somehow those tooltips are animated in the background slide.
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There is an option to capture tool-tips or not, I believe, in the capture setup/preferences...

Captivate 5.5 Software simulation video crashes when adding audio recording

I run Windows 7 and Adobe captivate crashes after trying to start a audio recording in software simulation. My simulation is ready and the moment, I click the "record audio" button, the application freezes and I have to go to end the application via Task Manager.
Solution approaches:
I have started Captivate as administrator and that didn't help.
I have then tried to look up my preferences but didn't find any files which i could identify as preferences.
I have already tried the solution in the Note below (http://forums.adobe.com/thread/759455)
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Thanks,
A

I am having similar issues, but with the internal speach generator. I have both simulation and demonstration videos. I was able to enter text and convert to Paul's voice without issue, but the minute I tried to add closed captions Captivate totally locked up. And now when I try to do any sort of audio edit, no matter which method of access to the audio (using Audio - Audio Management or Audio - Speech Management or the Add/Edit Audio buttons in the Properties window or using the Closed Caption button in the Slide Notes tab or double click the audio wave file in the Timeline tab) Captivate totally locks up. I was originally able to create 1 file with closed captions but now it also locks up when I try to edit and no other file will let me add CC or use the Audio edit features.
Captivate 5.5, Windows 7; run captivate as admin or not - no difference. Run captivate on my primary or secondary monitor - no difference; run captivate with or without other applications open - no difference.
When I force close using Task Manager I did get a CpDump file that was created. Not sure what to do with that...I submitted a bug but have heard nothing back.
I did follow the steps in the earlier referenced link about deleting the preferences. I also did not find a specific file/folder labeled preferences but my IT group said it was OK to delete the entire final folder in the referenced chain (Captivate 5). Once I did that, I had access to my Closed Captions again and could edit the audio.

How do I capture software simulations when having to switch back and forth between applications?

Working with service reps who use multiple systems to complete an order. Need to know how to guide them in the use of Captivate 8 to produce a software simulation that includes the entire process.

Hi there
It sounds as if you might be thinking that Captivate typically records a single application. Certainly it *CAN* work that way, but it also can record just an area of the screen. This is what I'm thinking you are wanting in this case. Just define an area of the screen (possibly even the entire screen) and record that. Then your reps can move between applications.
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Hi all,
I'm new to Captivate 7 but am an experienced Lectora user. I purchased Captivate mainly to make use of the Software Simulation functions.
It's proving very difficult to find any tutorials or resouces online to help solve this particular problem:
1) I want to create a Software Simulation demo of a program being used (I have done this step no problem).
2) I want the user to then do the same steps for themselves - I have also achieved this in 'Training mode' with correct & incorrect captions
3) On failure of 3 or 4 attempts of clicking an incorrect function, I want the user to be sent to the demo again, then back to try it for themselves until it's correct.
The question is; How do I achieve step 3?
If anyone can provide a step-by-step answer that would be great.
Many thanks.

The solution to your issue requires use of Variables and Advanced Actions. These are very powerful features in Adobe Captivate, but they take some time to learn, and there are an almost unlimited number of ways to use them.
You don't clarify in your description whether or not the user fails three or four individual clicks on objects, or whether they fail the entire training simulation three or four times. Which is it?
I would recommend you start studying up on this aspect of Captivate. There are quite a few websites you can find by Googling for info about Adobe Captivate Advanced Actions.
This e-book gives you a complete introduction to the subject, starting simple and moving to progressively more advanced techniques:
http://www.infosemantics.com.au/adobe-captivate-advanced-actions
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Captivate Software Simulation Audio Issues

My Captive 8 software simulation slides have been having issues with the audio right after recording. Before I even publish anything, my audio will end up being 2-3 slides ahead of where it should be on the slides. As you may know, when recording a software simulation, captivate automatically generates the slides with each mouse click and should automatically insert the correct audio on each slide. This is not happening for me, and it is very time consuming to fix. I either have to re-record and hope it doesn’t happen again or do a lot of external audio editing.
It’s possible there may not be a resolution and it may be a recognized (or unrecognized) bug in Captivate. Just need to know whatever the case may be.
My initial gut reaction is to blame this on the latest Captivate 8 update… as I don’t remember experiencing this issue before. But then again, I also upgraded my mac to OS X and that may be a factor as well.
I've had people suggest to add a blank ending to the audio to restart the audio timer on the next slide, as well as add a transparent highlight box at the end of the slide, but these are ways to fix it when the file is published. Since my issue is happening before publishing, I was hoping someone on this forum may have an answer.

PIP is available in Presenter Video Creator, not in the normal Presenter plug-in. It is not available in Captivate normal projects with extension cptx. You can insert a PIP in the TOC, but have to record it separately.
In Captivate HD Video Demo, extension cpvc (which is also a video creator with a dedicated video editor) you can insert a PIP in the editor. But again you have to create it separately.
The choice is up to you: an easy way to have both recordings together, with very limited editing possibilites in Presenter. Or the Captivate way, more work, better editor.
Afraid to repeat again: we are only talking about pure video now. In the normal Captivate files, that are based on slides, you can insert a video (like a PIP) and distribute it over slides, adapting the slide markers is available in the Video menu. No webcam recording for the moment in Captivate.
Lilybiri

How to Create Robust Software Simulation

Hi all,
I'm a newbie to Captivate but I've created software
simulations in the past with Flash, Dreamweaver and
(prehistorically) Demoshield.
I need to build a simulation with several options on a single
screen. To give a simple example:
Click Box 1 - Adds a checkmark to one checkbox in a list of
items.
Click Box 2 - Adds a checkmark to another checkbox in a list
of items.
Click Box 3 - placed on a Submit Button - Advances to another
page in the application --BUT only if both checkboxes are already
checked.
In other tools I've used, I could define mutiple actions for
the Click Box (or similar component). For example, I would
show/hide the checkmark in the checkboxes. And I would advance to
the next screen when the Submit button is clicked, BUT only after
testing to verify both checkboxes are checked.
Given the options for Click Boxes in Captivate, the only way
I can figure to accomplish this would be to advance to new slides
on every click, with branching, such as
Click Box 1 - Advances to a new slide where the checkmark is
shown on the checkbox for item 1 but not Item 2. Item 2 still has
the Click Box available (waiting for the user's click).
Click Box 2 - Branches to a different slide where the
checkmark is shown on Item 2 and Item 1 still has the Click Box
available.
Click Box 3 - Placed on the Submit Button - Displays a
message prompting the user to check the items before proceeding.
(The Submit button will only 'work' to advance in the simulated
application on a slide further down the line where both check boxes
have been checked.)
All of this is tedious to write out, nevermind create. Am I
missing something? Is there a better way to do this in Captivate,
or should I consider using Flash for this part of the project and
importing it?
All advice welcome. Thanks very much.
- Corbin

Hi Corbin
Looks like you have it mapped out correctly. If you are only
using Captivate, that is. I suppose you might be able to concoct
something in Flash that might work for it. Assuming you have Flash
available and are comfortable using it. At the moment, it's a bit
out of my reach, but I plan on fixing that as soon as I'm able.
Something else to consider is submitting an enhancement
request that asks for something like this. You may do this by
clicking
here.
Hmmm, in thinking about this, I'm wondering if you could
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Cheers... Rick

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How do I go about avoiding audio bleed in occurring when I'm publishing a software simulation project? I've used the Action field to move from one slide to another slide.

Is it happening with the Swf output or with the HTML5 output? Can you please try increasing the slide time by .1 sec so that the audio completes before the slide and see it resolves the issue.
In case if you still face the issue, then is it possible for you to share a sample project with us so that we can investigate the issue. Please upload it to a shared workspace and send me the link at [email protected]
Thanks,
Nimmy Sukumaran.

Cutting sections from a software simulation Captivate 7

I am VERY new to Captivate....
I have a software simulation that I am in the process of editing. I need to cut out portions of a clip where the trainer messed up. I figure out how to cut the audio but cannot figure out how to cut the section of the actual clip. Any suggestions?
THANKS!

The slides you are showing here are normal, static slides. A FMR slide looks like this in the timeline:
You can shorten timelines on static slides, moving timelines forwards and backwards. I see in this example that the audio clip is only starting after 2 minutes!! And mouse object, text caption and highlight box appear also later. Select those 4 objects and drag them to the beginning of the slide (you can also use the Timing accordion if you want). Then you'll be able to shorten the slide itself to the duration of the audio clip.
Bit old, but mostly (except maybe colors in the screenshots) still valid tips: Tiny Timeline Tidbits - Captivate blog
Timeline is the 'core' of Captivate, try first to explore that panel!
Lilybiri

Captivate 6, Software Simulation, how to rewind when done

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