Captivate 6 video files not loading on share point 2013
Hello,
I use Adobe Captivate 6 and have courses that I'm loading to a share point site for learners to access. I worked off of my C: drive, then copied the published folders on a shared drive. I then linked the html URL to play the course.
When the courses were built, some simulations were recorded in video mode. I noticed that in the published folder, Captivate creates mp4 files. For some reason, when the course plays on share point, it does not play these files and the course clocks until you advance to the next slide. Everything else works fine, no issues.
I'm looking to see if anyone else has encountered this same issue and am curious what was done to fix it.
Thanks! Marissa
Thanks for the reply Ron! I checked with my share point admin and she said that share point 2013 (our version) can play mp4 files, so there shouldn't be an issue there.
She's not familiar with Captivate so it's kind of difficult getting to the root of the problem, but somewhere along the line, when the course link is accessed, Captivate is looking for that mp4 file to play it, and it cannot find the file.
I thought then maybe I would take the mp4 file in the published folder and try to embed the video directly into the course, but I haven't tried that.
Any other suggestions?
Thanks, Marissa
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