Captivate 7 - Audio overlapping - only in Citrix

Hi everyone,
I have an odd one for you. If we play a course in Citrix and press the forward button (on the slide, not the nav bar) quickly, it will start playing the audio on the next slide while still playing the audio from the previous slide.
This seems to occur when we play it from our Maestro LMS within a Citrix session.
Any ideas?
Micky

Hi
Sorry to hear that you are having trouble with audio in Captivate's HTML5 output.
What LMS are you using? There are certain LMS that are known to have problem serving HTML5 content. Also, the content server inside the LMS can choose to send different responses based on the client being a desktop device or a mobile device.
What is the IOS version in the iPad? IOS6 is preferrable.
Can you please try the following?
1. Instead of hosting the output in an LMS, try hosting the content in a local web server running on your machine. Mongoose is a quick and free option to try out (https://mongoose.googlecode.com/files/mongoose-tiny-4.1.exe) and then try accessing the same from iPad
2. If that works, then we can start suspecting the LMS that you are using. If it still does not work, you can connect the iPad to a Mac machine's USB port. Launch Safari on the Mac machine. Make sure that the option to "Show Developer Menu" is turned on in Safari's preferences. From the develop menu, select the menu specific to the iPad device and webpage. You may have to open and close the develop menu in case your iPad is not listed in the menu. Once you select the iPad+page menu, a web-inspector window is opened. Open the console messages if not already open. Refresh the webpage in the iPad. Look at the console output messages in the web-inspector. Any errors or warnings encountered will be printed there. For example, network error messages might hint that the http request for the mp3 file was rejected by the server for some reason.
3. If there are no messages in the console, audio does not play when published output is hosted in local webserver, then please share the published output. We can investigate why it does not work.
Cheers
Siva

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