Captivate 7. audio problem. Echoes

Captivate 7. audio problem. During playback my audio (mp3 inserts) echoes in a major way.

With the help of Adobe tech support we found the answer. Two things:
Run an update
If the echo is due to an import (eg.PowerPoint)
Go back to PowerPoint strip any sound you may have in it out
Bring the import in again making sure you do so with "High Fidelity"
Insert sound again

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Inserting PIP video into captivate demo - audio problems

Hello,
I am using CP6 and have captured a 1 second demo then imported an FLV file into the demo as a PIP file. It works fine except for some reason it has chopped 1.7 seconds off of the audio at the beginning of the demo:
Any help would greatly be appreciated
thanks
ali

There's a demo here: http://tv.adobe.com/watch/new-in-robohelp10-enterprise-productivity-features/robohelp-10-i ntegration-with-captivate-6/ I followed those instructions and got it to work. The trick is to use both SWF and HTML5 output when you insert the Captivate demo. That's what I wasn't doing. (Also, be sure to download the Captivate patch.)

Captivate 3 audio problems after publishing...

Help please... having problems with audio getting messed up after publishing. I'm recording all audio w/in Captivate3. When I publish and put on our browser, the audio is missing on some slides, also if you pause for FF the video, the audio sometimes is overlaping, or not in sync. Any suggestions?
Thank you
Bev

Hey Luke,
I apologize for not getting back sooner, been swamped at work and I'm
moving. OK here is my laundry list of bugs and nice to haves:
   - BUG - If I add silence to the beginning or end of a wavelength, it
   gets cut off when I save and close the wavelength. I then have to reopen
   the wavelength and add it back in and save it again. If I don't add silence
   the audio gets cut off when I publish. This has to be done for every slide
   I have and it's very repetitive.
   - BUG - If I create a movie over say 45 slides, the slides bleed into
   one another and images are lost or added to the next slide. If I use Fade
   for the transition it's even worse.
   - BUG - If I use Fade for a transition between slides with characters
   the characters bleed from one slide to the next.
   - NICE TO HAVE - The ability to set Preferences for characters per
   project or for all projects. For example, set the size and duration
   defaults.
   - NICE TO HAVE - It would be nice to have the default tab on the audio
   wavelengths be Edit not Add or Replace. I do a lot of narrating so having
   to click Edit for each slide becomes tedious.
OK, I want to be clear that I'm not beating up Adobe programmers and I do
LOVE the tool. It would just be a smoother experience if the above worked
or were in place. I do also have to add that I love all of the new widgets
and games!!! Haven't had time to explore them all, but I will soon and I'll
let you know more when I do. BTW are you sharing these email threads with
Adobe? Maybe we should put this online, what do you think?

Audio problems w/Captivate 4

I have just upgraded from 3 to 4, and am experiencing audio problems when I publish in 4, and I have installed the July fix. Historically I have used Audacity to wash the audio before I published in 3. I also published at 56kbps to keep the finished file size smaller. Now when I publish in 4 I get a "swimming-echo" sound in the audio. It gets better if I publish at a higher quality rate, but my file size doubles. I also notice in Audacity that I now get stereo tracks when I export the audio from Captivate 4 and I got a mono export in 3. Is that part of the problem? Anyone else having this problem? Any ideas on how to correct it?

Hi there
Perhaps you both might try what is outlined in the link below.
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Audio problems in CP4/Vista x64

I have two audio problems that may, or may not, be related.
I've tried two different microphones, one USB and one "standard", none of the were recogniced by CP4.
I'm also unable to import sound files, not even the files that ships with the software works. In this case I get an error message saying something about CP being unable to decode and opening the files.
I've tried to the nsaudio.dll fix, but to no avail
Any ideas?

Hi there
We have seen various levels of success with Captivate running on Vista 64 Bit.
Captivate hasn't been certified by Adobe for 64 bit systems.
You may find the following thread helpful
Click here to read the thread
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

After purchasing Michael Connelly's audio book Echo Park, I discovered it is in French... reviewing the purchase I did not find any notation about language or option to change the language. I downloaded 3 other books in English. Can I get it in English?

How do you get Michael Connelly's audio book Echo Park in English... it is in French.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Audio Problems Cap 4

Hello All-
I am having several audio problems in my newly upgraded Captivate 4.
1. When I play slide in edit mode, the audio does not play.
2. When I go to Audio > Edit >slide, the audio will not play.
3. Whether I record the audio in Captivate or Sound Forge, the audio is crackly and of poor quality. This did not happen in Captivate 3.
Thanks for your help!
Rita

Hi Rita,
There is a patch for Cap4 that deals with audio issues, not sure it will be of help but it's the first thing I'd reccomend.
You can find it here:
http://www.adobe.com/support/captivate/downloads.html
Hope this helps.
randy

Audio Problem since upgrading to Mountain Lion

Has anyone encountered audio problems with their iMac? I just upgraded to Mountain Lion on my i7 27" with 16GB of Ram and found that the Audio starts to get distorted and eventually cuts out after about an hour! It starts cutting in and out when I move the mouse and eventually there will be no sound at all!
Sometimes it can take over an hour of steady use, my last time was watching a movie on Netflix. I initially noticed this using a USB DAC Headphone Amp.
I never had any Audio problems before, my machine is over 1 year old.
I enjoy watching movies in iTunes and DVDs, but this is making it difficult! A full restart usually fixes the problem for a time but it will eventually come back
I'm seriously thinking of going back to Lion for the time being and seeing if it is a Hardware problem.

i don't know if mine is the same issue, but i had no sound through any of my applications after upgrading to mountain lion. here is what i had to do to fix it:
-- applications > utilities > audio midi setup > UNmute all options under "built-in output" (they were mysteriously muted)
Also, I noticed that the options for "use this device for sound output" and "play alerts & sound effects through this device" were no longer assigned to my Built-in Output device. They were assigned to some other random sound driver. To fix, i right-clicked on Built-in Output and reassigned those items to my built in speakers. All fixed now!
very weird problem, though.

Can Apple fix the 12 bit audio problem once and for all?

I have had persistent audio problems from I Life V3 all the way up to I Life 06. Sometimes it is synch issues. Sometimes it is audio dropping out. I have been through the various forums and applied the various remedies with some successs, some failure. The basic problem is that I have an extensive quantity of Mini DV tapes dating back to 1997, most recorded with 12 bit sound (prior to 2002). Apple's basic stance has been, you must use 16 bit sound or I Movie and/or I DVD won't work and . And proposes awkward workarounds. Basically placing the onus on it's own consumers. Why can't 12 bit sound support be included in I DVD 06 and these persistent audio issues put to rest once and for all? Is there some overwhelming technical reason why it cannot be done?

I don't know about overwhelming, but the DVD specification (which was not developed by Apple) calls for the audio to be sampled at 16-bit/48KHz (I think you might also be able to use 96KHz as well). This is what the software expects. If you choose to use another sample rate then the software may or may not be able to "fix" it in post. The real problem is that many camcorder manufactures set the audio to 12-bit by default.
Mike

HOW TO FIX NO AUDIO PROBLEM IN FLASH (4 SOLUTIONS)

This solution is for WINDOWS ONLY!!! Unfortunately I believe
it is a bug in flash itself as I have read more than one instance
of this same no audio problem occuring on MAC'S and LINUX based
systems as well. IF YOU KNOW OF SOLUTIONS TO THE MAC OR LINUX BASED
PROBLEMS, PLEASE POST THEM IN THIS THREAD.
Description of the problem: Video sites such as YouTube,
VideoSift, Break, Google Videos, Yahoo, and a plethora of others do
not stream embedded audio. Viewing a YouTube video, for example, on
VideoSift.com results in the video playing back with no audio.
However, by going directly to YouTube and playing back the same
video, it appears to work.
THERE ARE SEVERAL POSSIBLE SOLUTIONS.
Problem: You may be missing your WAVEMAPPER driver.
Cause: Wavemapper driver was removed during installation or
updating of the Flash Player. It might not necessarily be Flash
that removes it but apparently something does.
Solution #1: Google "Flash No Audio WAVEMAPPER" for
directions, its been covered a bunch, but basically requires
running REGEDIT and readding the WAVEMAPPER key to the appropriate
location and value in the registry. Its not as difficult as it
sounds.
http://weyland.be/wrdprss/index.php/2006/08/22/no-sound-in-macromedia-flash-player-9/
if your wavemapper key is installed correctly...
Possible Cause: Corrupted or damaged flash content preventing
audio streaming from working correctly.
Soltuion #2: Run CC Cleaner and delete only cached Flash
content. It is a free program, again just google "download CC
Cleaner". This particular solution worked for me.
If CC Cleaner also does not work, the description of your
problem may differ slightly. In my case on several computers, one
day it worked, the next day it didnt. If it never worked, this
would be a logical solution for you. One variation of this that I
have found is to create a new Windows User Account and log into it.
The reason the CC Cleaner method may work better is that the User
Accounts have their own separate cache folders so a corrupted cache
preventing audio playback on one profile will not be available on
the other User Account to cause the same problem. I wont explain
how to do this as the CC Cleaner will work better but if you are
curious, yet again google "create new windows user accounts". I
have also seen this method work on one of my affected computers but
it did not fix the issue on the account I was having problems with.
http://www.ccleaner.com Install
and run it, use it only to remove Flash under the Applications Tab,
Multimedia, Adobe Flash Player. Check it and uncheck everything
else, then hit Analyze then Run Cleaner.
Possible Cause: Missing Codec
Solution #2: Download and install the K-Lite Codec pack.
Again, google it. A CODEC stands for COmpressor DECompressor and is
a way to make audio and video files small enough to be transferred
on the internet. There are a lot of different codecs and if you
want to play back a video that was compressed using a particular
codec, you will need that same corresponding codec to decompress
your media source and view its content. Basically if you dont have
a codec, you cant observe the content of the media. If you have a
VCR and want to play back a DVD, you are out of luck unless you get
a DVD Player. DivX and XVid Codecs are some of the very popular
codecs used on the net, but to get those, I still suggest getting
the K-Lite Codec Pack.
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
Solution #4: Go back to Flash 7. If it aint broke dont fix
it. This Final alternative is only to be used as a last resort.
You'll have to get rid of Flash 9 and go back to Flash 7. The
really tricky part here is that you have to prevent Flash from auto
updating itself. If you install Flash 7, and hit up YouTube, you'll
immediately get Flash 9+ installed again with the same problems. So
AFTER you uninstall Flash 9 (use Macromedias / Adobes uninstaller,
yet again go google it) make a new text file and name it MMS.CFG,
in the file put this one line "AutoUpdateDisable=1" (without the
quotes) and put it in BOTH your c:\windows\system32 AND
c:\windows\system32\Macromed\Flash folders. This will prevent flash
from Auto Updating to 9+, then have to find some place to download
the old flash 7 installer. I found one here.
http://www.intercomm.com/downloads/Flash7.
Only problem is that most sites will try to make you install Flash
9 and Flash 7 does not work on all sites, but it does on some like
YouTube. DO NOT UPDATE TO FLASH 9+ IF YOU USE THIS METHOD.
You will probably want to IMMEDIATELY go to
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.htm l
after installing Flash 7 and UNCHECK the update feature
I've tried to write this quick little guide at 3AM so Im not
going to take more time to research other ways to fix this problem.
If you have other solutions, such as for MAC and LINUX, or feel
like adding on to something else that I've written here (links
would be useful to the downloads I suggested) or correcting any
mistakes I probably have made, please say so.
One of these solutions is bound to help you. Theres multiple
causes for this no audio problem so there is obviously multiple
fixes.

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VGA problem with FiFA 2003 and Audio Problem with NHL2003

i use onboard VGA
800 x600for both games
with no problem
but for Fifa 2003
the screen looks so dark...
all players look like a black people(all black color hair
and black face))
some audio problem with NHL 2003...

Have you tried the following?
Adjust monitor settings? i.e. contrast/brightness
Video settings within the game? Some have gamma or brightness settings.
Gamma correction in "Display Properties"?
for starters anyway......

Audio Problems in Adobe Presenter: Help Needed Urgently!!

I am using trial versions of Adobe Presenter 7 and Adobe Connect 8.
I created a presentation in in Powerpoint 2002 and published through Adobe Presenter to Adobe Connect Pro. This presentation has voice over recorded through the Adobe Presenter "record audio" option.
In Adobe Connect Pro, I created a meeting and shared the above mentioned presentation through the "Share Document" option in Connect Pro.
Now, when I play the presentation in this Adobe Connect Meeting, I am not getting any audio that was recorded in Adobe Presenter. Whereas if I play the published presentation directly it plays the recorded audio.
Can anyone help me on this?
1. Are there any settings to be done in Powerpoint or Adobe Presenter or Connect pro?
2. Is it the problem of Trial Account or something like that?
Please let me know the solution. Need to work on this ASAP!!!
Thanks in Advance,
Yogini

This is a weird one. If you created a prezo with audio and published it to AC (Adobe Connect) and everything worked fine on your desktop then it should work fine in AC i.e. there are no other settings required on AC's side, it should just play.
As I am typing this I thought of similar audio problems that we have experienced in the past. A big one would be where another user created a PPT on their laptops and handed it to us. When testing the audio did not work. Reason being is that not all the files were coppied over BUT I must accept that this is not your problem as it definately worked on your PC before you published it to AC.
Wait there is one setting in the publish settings. In the output options tick "Upload source presentation with assests", then tick audio.
I cannot think of anything else. There is a man called Heyward Drummond on the Adobe Connect General forum, who is a real master at answering queries like this. Why not post your query there and see if he comes up with an answer?

Audio Problems when burning

I have tried making disc image, burning disc and the audio will pause for second several times in the play back. It does not do it when playing back in iDVD.
The slide show was started in iPhoto and sent to iDVD. I have started over several times and still same issue. Makes a bad impression and is really not useable for presentation.
I have 30 gigs free space, changed settings to Professional encoding and still same issue. I have no open apps, changed all energy settings and screen saver to never.
Any ideas, I am fresh out, never had this problem with previous version.
Frustrated

Andy,
This question is really in the wrong place - this is the iDVD '08 forum and not the iDVD 5 forum.
From the description of your problem using Toast, it sounds like you didn't actually export a DV video movie out of iMovie.
Export a DV video movie out of iMovie (it will run 13 GB per hour) and play it back with the QuickTime Player to see if the audio settings you made are really there. If this movie plays OK, you can bring IT into iDVD or Toast for turning it into a DVD.
If the DV video movie you created STILL has audio problems in the QuickTime Player, ask you question about THAT issue in the correct iMovie forum.
F Shippey

IMovie audio problems when burning in Toast 6

Hi,
i've tried to burn an imovie project in idvd 5 but i get 'the error #-1 was reported' like most people have been and i've tried loads of things suggested to fix it with no joy.
I then sent the imovie project to toast titanium 6 where it burned fine. However, when i watched it i noticed that although toast had picked up all the audio (both dv audio and aiff), it did not pick up all the volume adjustments during the movie. how annoying! for example: i have an aiff clip that fades into a movie clip with the sound gradually going down but Toast picks up the sound staying at the same level. this also happens with volume adjustments in a DV file.
Any suggestions why this happens / how i can fix it?
Cheers,
Andy

Andy,
This question is really in the wrong place - this is the iDVD '08 forum and not the iDVD 5 forum.
From the description of your problem using Toast, it sounds like you didn't actually export a DV video movie out of iMovie.
Export a DV video movie out of iMovie (it will run 13 GB per hour) and play it back with the QuickTime Player to see if the audio settings you made are really there. If this movie plays OK, you can bring IT into iDVD or Toast for turning it into a DVD.
If the DV video movie you created STILL has audio problems in the QuickTime Player, ask you question about THAT issue in the correct iMovie forum.
F Shippey

Any Bluetooth audio problems since upgrading to ICS?

Hi.
Was wondering if anyone has had any Bluetooth audio problems since upgrading to ICS? In particular, have you had any stuttering and/or pauses in streaming since the upgrade?
I use a MW600 with my phone and I get stuttering and pauses every few minutes between the phone and the MW600 which is very annoying - to the point where I can't reliably use the phone for audio any more.
Thanks
Savcom

Sorry but it seems to be a problem some users are experiencing. It's already been reported so hopefully there will be a fix for this soon.
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Captivate 7. audio problem. Echoes

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