Captivate 7 AVI conversion not showing video

Hello. When I import an avi video, Captivate goes through the conversion process to FLV. However, when I preview and play, I get the audio and not the video. I have imported the video into the library and onto a using both the Video menu and through the Content template slide.
Any ideas?

I have installed the 7.0.0, patch upgrade to 7.0.1.237, and instead of using the Master Slide I have uploaded a white background image. Within the properties tab>general, I have checked the project background option and uploaded my background image. Both Master slide objects on top and Use master slide background are unchecked.
I have uploaded my module to Moodle 2.5, and tests have gone well on all desktops and all browsers. Only the last slide contains any interactivity, and has checkboxes and a submit button to confirm their attestation of completion. However, when tested on an iPad, this one slide that contains the check boxes and submit button appear white/or blank. Would anybody have insight into this issue?

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Captivate 7 AVI conversion not showing video

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