Captivate 7: Bypass InternalServerReporting Dialogue Box

I have seen this question asked but no straight answer. I understand that the user name and email address needs to be set to bypass the dialogue box. The values will be set from a database table. I have tried using javascript compiled from various sources that seem to "touch" on the issue but the dialogue continues to show up. I am publishing the content using both flash and html5.
The variables I have tried to set through the use of javascript are:
cpQuizInfoStudentName
cpQuizInfoStudentID
Not sure what the name of the email variable is.
Perhaps these are the wrong variables or simply the code I have put together is wrong. In any case, any help would be greatly appreciated.

Hi there,
have a look at this link it might explain how to use the variables.
Creating and editing Adobe Captivate user variables in e-learning projects | Infosemantics.com.au | Infosemantics Pty Lt…
Hope it helps

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