Captivate 7 closes after splash screen
Hello everyone!
I installed Captivate 7 on three defferent client workstations (2 Windows 7 Enterprise 32Bit and one 64Bit). (local installs) and get the same thing on all 3. Captivate splash screen loads, I get the window that comes up saying not responding and then it closes. No errors. Nothing in event viewer also.
So I tried it also on my workstation (32Bits), same issue. Below are the steps I have done to troubleshoot this.
Removed Captivate and re-installed
Ran Captivate as Admin
Logged as Admin, removed and re-installed Captivate
Logged as Admin, Ran captivate as Admin
Tried changing the Compatibility to Vista, XP etc
Deleted the Fonts in C:\Windows (of course some fonts stay as they are system fonts)
Deleted the Adobe Captivate Preferences Folder in C:\Users\[user name]\AppData\Local\Adobe\Adobe Captivate 7 folder
The Adobe Cached and Captivate Projects folders are in Documents
Tried installing just the Trial Version
Reboots were done very often also
At this point I'm brain dead and have read about everything I can about this. I'm sure I forgot some steps, at this point, thinking for me is pretty much like a deer stuck in headlights!
I would appreciate any help on this!
Thanks.
Marc
OK after about 1 day of trying to fix this I have fixed my own issue. Here is how I did it.
Rebooted PC in Safe Mode
Logged in as Administrator
Launched Captivate 7 (it worked)
Rebooted
Logged in as Local Administrator
Launched Captivate, it worked.
Logged to my domain account, launched captivate and now works.
Also tried this on a client workstation and that worked.
Whoa...
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-Matt01/22/14 14:29:48:683 | [INFO] | | | | AMT | | | 5080 | START SESSION, library version 7.0.0.247,7.0
01/22/14 14:29:48:683 | [INFO] | | | | AMT | | | 5080 | Initializing C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\
01/22/14 14:29:48:683 | [INFO] | | | | AMT | | | 5080 | Adobe License Manager version 3.5 (build 2.0) RELEASE
01/22/14 14:29:48:683 | [INFO] | | | | AMT | | | 5080 | Virtualization Turned off
01/22/14 14:29:48:683 | [INFO] | | | | PCDService | | | 5080 | PCD Service in non-threaded mode
01/22/14 14:29:48:683 | [INFO] | | | | performance | | | 5080 | AMTPreObtainProductLicense took 0.736418 ms
01/22/14 14:29:48:691 | [INFO] | | | | AMT | | | 5080 | RW check key updated !
01/22/14 14:29:48:691 | [INFO] | | | | AMT | | | 5080 | App Product Locale [0] = en_US
01/22/14 14:29:48:692 | [INFO] | | | | config | | | 5080 | Loading configuration for C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\application.xml
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | Found payload code {CCDC3E53-DF98-434F-821A-C253C61DA2CD}
01/22/14 14:29:48:693 | [INFO] | | | | PCDService | | | 5080 | found driver code {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | config: Host app was installed, using installed license configuration.
01/22/14 14:29:48:693 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [FLMap] in hive [Illustrator-CS7-Win-GM{|}ALL] in cache : 519
01/22/14 14:29:48:693 | [WARN] | | | | config | | | 5080 | Setting current license to the driver at startup because no mapping was found.
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | Setting current license to Illustrator-CS7-Win-GM [ALL]
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | payload code: {CCDC3E53-DF98-434F-821A-C253C61DA2CD}
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | driver payload code: {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | driver licensing code: Illustrator-CS7-Win-GM
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | current licensing code: Illustrator-CS7-Win-GM
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | current locale code: ALL
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | Done loading configuration
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | Setting insalled locales
01/22/14 14:29:48:693 | [INFO] | | | | config | | | 5080 | Changing locale to "en_US" because old locale "" is not in the new list of installed languages
01/22/14 14:29:48:693 | [INFO] | | | | AMT | | | 5080 | Installed Locale [0] = en_US
01/22/14 14:29:48:693 | [INFO] | | | | AMT | | | 5080 | Reordered Locale [0] = en_US
01/22/14 14:29:48:693 | [INFO] | | | | AMT | | | 5080 | config: Finding license info for payload: {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/22/14 14:29:48:693 | [INFO] | | | | AMT | | | 5080 | config: PayloadCode: {CCDC3E53-DF98-434F-821A-C253C61DA2CD}
01/22/14 14:29:48:693 | [INFO] | | | | AMT | | | 5080 | config: Driver PayloadCode: {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/22/14 14:29:48:693 | [INFO] | | | | AMT | | | 5080 | config: Installed LicensingCode: Illustrator-CS7-Win-GM
01/22/14 14:29:48:693 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [AdobeUpdaterCodeV2] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:48:693 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [AdobeUpdaterCodeV2] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:693 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [BridgeTalkCode] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:693 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [ISO_TAGGING_DISABLED] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [EULA] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [Registration] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [Registration] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [Growl] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [Growl] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [EULAForPassive] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [EULAForPassive] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [Updates] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [Updates] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [SuiteFeatureCount] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:48:694 | [INFO] | | | | AMT | | | 5080 | Application can be serialized (Non Passive App).
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [LicensedLocales] in hive [Illustrator-CS7-Win-GM{|}LicLoc] in cache : 519
01/22/14 14:29:48:694 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [LicensedLocales] in hive [Illustrator-CS7-Win-GM{|}LicLoc] in cache : 519
01/22/14 14:29:48:695 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:48:695 | [DEBUG] | | | | config | | | 5080 | No en_US licensed serial number found in CreativeCloud-CS6-Win-GM
01/22/14 14:29:48:695 | [INFO] | | | | config | | | 5080 | Setting current license to CreativeCloud-CS6-Win-GM [ALL]
01/22/14 14:29:48:695 | [INFO] | | | | config | | | 5080 | Enigma Data Found from SLCache
01/22/14 14:29:48:695 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [ExpirationDate] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | Failed to read value for key [EPIC_APP_598] in hive [CreativeCloud-CS6-Win-GM] from master : 5
01/22/14 14:29:48:696 | [INFO] | | | | AMT | | | 5080 | Application running with subscription license.
01/22/14 14:29:48:696 | [INFO] | | | | AMT | | | 5080 | Subsequent launch (serial [90970678679986023759]).
01/22/14 14:29:48:696 | [INFO] | | | | AMT | | | 5080 | Application state initialized. Obtaining Product License.
01/22/14 14:29:48:696 | [INFO] | | | | AMT | | | 5080 | Obtaining client features from cache.
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | Failed to get feature status from hive [CreativeCloud-CS6-Win-GM{|}ALL]: 519
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | Failed to get feature status from hive [CreativeCloud-CS6-Win-GM{|}ALL]: 519
01/22/14 14:29:48:696 | [INFO] | | | | AMT | | | 5080 | Obtaining client product info from cache.
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [ExpirationDate] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | Failed to read value for key [ENABLE_GUEST] in hive [CreativeCloud-CS6-Win-GM] from master : 5
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [ExpirationDate] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:48:696 | [INFO] | | | | AMT | | | 5080 | Running in PROV_APP
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [EULADelay] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [EULADelay] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:696 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [MediaTag] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:48:696 | [INFO] | | | | config | | | 5080 | No media tag found for payload {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/22/14 14:29:48:696 | [INFO] | | | | config | | | 5080 | Using default media policy RET
01/22/14 14:29:48:697 | [INFO] | | | | uiswitch | | | 5080 | EULA has already been accepted.
01/22/14 14:29:48:697 | [INFO] | | | | AMT | | | 5080 | This is a subsequent launch. Deferring services.
01/22/14 14:29:48:697 | [INFO] | | | | performance | | | 5080 | AMTObtainProductLicense took 14.446543 ms
01/22/14 14:29:49:172 | [INFO] | | | | AMT | | | 5080 | AMTImpl::AMTRetrievePersonGUIDWithAuthSource PersonGUID is : 14CE61E9428FF1BB99201549@AdobeID
01/22/14 14:29:49:173 | [INFO] | | | | AMT | | | 5080 | AMTImpl::AMTRetrieveAdobeID : encrypted AdobeId is : 82BD8C9468930FA33AF7DB6B0392B7654D11F97A48
01/22/14 14:29:55:713 | [INFO] | | | | AMT | | | 5080 | Pre-Validating Product License.
01/22/14 14:29:55:766 | [INFO] | | | | AMT | | | 5080 | Services not yet loaded in this session.
01/22/14 14:29:55:766 | [INFO] | | | | AMT | | | 5080 | Loading services in background to get ready for Validate call.
01/22/14 14:29:55:766 | [DEBUG] | | | | AMT | | | 5080 | Spawning background thread to load services.
01/22/14 14:29:55:766 | [INFO] | | | | performance | | | 5080 | AMTPreValidateProductLicense took 53.646061 ms
01/22/14 14:29:55:766 | [INFO] | | | | AMT | | | 6096 | Starting work on prevalidate thread.
01/22/14 14:29:55:860 | [INFO] | | | | AMT | | | 5080 | Looking for alternate serial if any.
01/22/14 14:29:56:106 | [INFO] | | | | AMT | | | 6096 | RW check key updated !
01/22/14 14:29:56:106 | [INFO] | | | | AMT | | | 6096 | AMT: PreValidating Product License.
01/22/14 14:29:56:106 | [INFO] | | | | AMT | | | 6096 | Launch Workflow not yet done in this session.
01/22/14 14:29:56:106 | [INFO] | | | | AMT | | | 6096 | Starting Background Subsequent Launch Workflow
01/22/14 14:29:56:106 | [INFO] | | | | AMT | | | 6096 | Starting ALM workflow.
01/22/14 14:29:56:106 | [INFO] | | | | AMT | | | 6096 | Initializing ALM for serialized activation.
01/22/14 14:29:56:106 | [INFO] | | | | ALMService | | | 6096 | Initializing as licensed app
01/22/14 14:29:56:106 | [INFO] | | | | ALM | | | 6096 | _info_: Start ALM 3.5 Release (build 3.5.2.0)
01/22/14 14:29:56:106 | [INFO] | | | | SLCoreService | | | 6096 | Starting up SLCore 2.0 Release (build 2.0.1.360321).
01/22/14 14:29:56:107 | [INFO] | | | | SLCoreService | | | 6096 | Service construction took 0.0 ms and succeed.
01/22/14 14:29:56:107 | [INFO] | | | | ALM | | | 6096 | _info_: LEID passed CreativeCloud-CS6-Win-GM is used to configure SLCore = 0
01/22/14 14:29:56:107 | [INFO] | | | | ALM | | | 6096 | _info_: Host app is Licensable App
01/22/14 14:29:56:107 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:107 | [INFO] | | | | AMT | | | 5080 | Found Serial = 909706786799860237590661
01/22/14 14:29:56:107 | [INFO] | | | | AMT | | | 5080 | AMTPlugPlug : Get Licensing information
01/22/14 14:29:56:107 | [INFO] | | | | AMT | | | 5080 | Looking for alternate serial if any.
01/22/14 14:29:56:107 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:107 | [INFO] | | | | AMT | | | 5080 | Found Serial = 909706786799860237590661
01/22/14 14:29:56:107 | [INFO] | | | | ALM | | | 6096 | _info_: Got DOM List from FA_Set
01/22/14 14:29:56:107 | [INFO] | | | | ALM | | | 6096 | _info_: Found LEID Illustrator-CS7-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT
01/22/14 14:29:56:107 | [INFO] | | | | ALM | | | 6096 | _info_: Found LEID Illustrator-CS7-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: Found LEID CreativeCloud-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM
01/22/14 14:29:56:108 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [MediaTag] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:56:108 | [INFO] | | | | config | | | 6096 | No media tag found for payload {F2321021-08A2-44D6-B1DF-BDB415F23EC3}
01/22/14 14:29:56:108 | [INFO] | | | | config | | | 6096 | Using default media policy RET
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: MediaTagPolicy is RET
01/22/14 14:29:56:108 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [NTL_WO_SN] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: Canonical LEID is Illustrator-CS7-Win-GM
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: Driver LEID is Illustrator-CS7-Win-GM
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: Set Running Locale to en_US
01/22/14 14:29:56:108 | [INFO] | | | | AMT | | | 6096 | Performing ALM silent license verification.
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: Validate license at Post-Chrome time, running locale is en_US
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: Searching license for locale en_US ...
01/22/14 14:29:56:108 | [INFO] | | | | AMT | | | 5080 | PlugPlug : AdobeId has been created or SN with no SaaS bit
01/22/14 14:29:56:108 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:108 | [DEBUG] | | | | config | | | 6096 | No en_US licensed serial number found in CreativeCloud-CS6-Win-GM
01/22/14 14:29:56:108 | [INFO] | | | | AMT | | | 5080 | PlugPlug : Can Go Online returned as true
01/22/14 14:29:56:108 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [909706786799860237590661] in hive [RejectedSNDomain_CS5] from cache : 769
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 5080 | AMTPlugPlug : Getting the AdobeID / Timestamp Map
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: Found existing serialization under LEID CreativeCloud-CS6-Win-GM, the serial number locale is ALL
01/22/14 14:29:56:108 | [INFO] | | | | ALM | | | 6096 | _info_: This is the running locale, stop the search
01/22/14 14:29:56:108 | [INFO] | | | | AMT | | | 5080 | AMTPlugPlug : Preparing response for getProductLicenseInfo
01/22/14 14:29:56:108 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:108 | [DEBUG] | | | | config | | | 6096 | No en_US licensed serial number found in CreativeCloud-CS6-Win-GM
01/22/14 14:29:56:109 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [909706786799860237590661] in hive [RejectedSNDomain_CS5] from cache : 769
01/22/14 14:29:56:109 | [INFO] | | | | ALM | | | 6096 | _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
01/22/14 14:29:56:109 | [INFO] | | | | ALM | | | 6096 | _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
01/22/14 14:29:56:109 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [909706786799860237590661] in hive [RejectedSNDomain_CS5] from cache : 769
01/22/14 14:29:56:109 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [909706786799860237590661] in hive [RejectedSNDomain_CS5] from cache : 769
01/22/14 14:29:56:109 | [INFO] | | | | config | | | 6096 | Setting current license to CreativeCloud-CS6-Win-GM [ALL]
01/22/14 14:29:56:109 | [INFO] | | | | SLCoreService | | | 6096 | Syncing to license store...
01/22/14 14:29:56:110 | [INFO] | | | | performance | | | 5080 | AMTPlugPlugRequest took 251.563385 ms
01/22/14 14:29:56:113 | [INFO] | | | | SLCoreService | | | 6096 | Found server mkey.
01/22/14 14:29:56:117 | [INFO] | | | | SLCoreService | | | 6096 | Loading license references...
01/22/14 14:29:56:118 | [INFO] | | | | SLCoreService | | | 6096 | Found 4 license file(s)
01/22/14 14:29:56:118 | [INFO] | | | | SLCoreService | | | 6096 | Parsing license file [171877917.lic] succeed.
01/22/14 14:29:56:118 | [INFO] | | | | SLCoreService | | | 6096 | Parsing license file [239893949.lic] succeed.
01/22/14 14:29:56:119 | [INFO] | | | | SLCoreService | | | 6096 | Parsing license file [95407133.lic] succeed.
01/22/14 14:29:56:120 | [INFO] | | | | SLCoreService | | | 6096 | Parsing license file [11286829.lc2] succeed.
01/22/14 14:29:56:120 | [INFO] | | | | SLCoreService | | | 6096 | License store synchronization took 10.7 ms and succeed.
01/22/14 14:29:56:120 | [INFO] | | | | SLCoreService | | | 6096 | Query license: type = 5, duration = 129 days, remaining = 128 day(s) 45027 seconds.
01/22/14 14:29:56:120 | [INFO] | | | | ALM | | | 6096 | _info_: Serial number has subscription bit set.
01/22/14 14:29:56:120 | [INFO] | | | | SLCoreService | | | 6096 | Query license: type = 5, duration = 129 days, remaining = 128 day(s) 45027 seconds.
01/22/14 14:29:56:120 | [INFO] | | | | ALM | | | 6096 | _info_: License Is Valid.
01/22/14 14:29:56:120 | [INFO] | | | | SLCoreService | | | 6096 | Query license: type = 5, duration = 129 days, remaining = 128 day(s) 45027 seconds.
01/22/14 14:29:56:122 | [INFO] | | | | AMT | | | 5080 | Looking for alternate serial if any.
01/22/14 14:29:56:125 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [PDApp_WF] in hive [CreativeCloud-CS6-Win-GM] in cache : 519
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Query license: type = 5, duration = 129 days, remaining = 128 day(s) 45027 seconds.
01/22/14 14:29:56:125 | [INFO] | | | | ALM | | | 6096 | _info_: Performing Disabled Check
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature AMT_SUBSCRIPTION_6.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature AMT_SUBSCRIPTION_7.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_10.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_11.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Base_10.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Base_11.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Distiller_10.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Distiller_11.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Professional_10.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Professional_11.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_11.0 is enabled.
01/22/14 14:29:56:125 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_12.0 is enabled.
01/22/14 14:29:56:125 | [DEBUG] | | | | SLCoreService | | | 5080 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_Base_10.5 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_Base_11.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_Base_12.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_5.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_6.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_Base_4.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_Base_5.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_Base_6.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_Base_4.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_Base_5.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_Base_6.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 5080 | Found Serial = 909706786799860237590661
01/22/14 14:29:56:126 | [INFO] | | | | AMT | | | 6096 | Feature Bridge_CameraRaw_4.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 5080 | AMTPlugPlug : Get Licensing information
01/22/14 14:29:56:126 | [INFO] | | | | AMT | | | 6096 | Feature Bridge_CameraRaw_5.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 5080 | Looking for alternate serial if any.
01/22/14 14:29:56:126 | [INFO] | | | | PCDService | | | 6096 | Feature Bridge_CameraRaw_6.0 is enabled.
01/22/14 14:29:56:126 | [DEBUG] | | | | SLCoreService | | | 5080 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:126 | [INFO] | | | | AMT | | | 6096 | Feature Bridge_ColorSettings_4.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 5080 | Found Serial = 909706786799860237590661
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_ColorSettings_5.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_ColorSettings_6.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_MiniBridge_1.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_MiniBridge_2.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_MiniBridge_3.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Contribute_6.1 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature CreativeCloud_2.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature CreativeCloud_Base_1.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature CreativeCloud_Base_2.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_12.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_13.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_14.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_Base_11.5 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_Base_12.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_Base_13.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_1.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_2.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_Base_1.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_Base_2.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Encore_Base_5.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 5080 | PlugPlug : AdobeId has been created or SN with no SaaS bit
01/22/14 14:29:56:126 | [INFO] | | | | AMT | | | 6096 | Feature Encore_Base_6.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 5080 | PlugPlug : Can Go Online returned as true
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Encore_Base_7.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 5080 | AMTPlugPlug : Getting the AdobeID / Timestamp Map
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Fireworks_12.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Fireworks_Base_11.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature Fireworks_Base_12.0 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_4.5 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_4.7 is enabled.
01/22/14 14:29:56:126 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Base_4.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Base_4.7 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Prem_4.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Prem_4.7 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashCatalyst_1.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_12.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 5080 | AMTPlugPlug : Preparing response for getProductLicenseInfo
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_13.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Base_11.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Base_12.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Base_13.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Pro_11.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Pro_12.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Pro_13.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_16.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_17.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_Base_15.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_Base_16.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_Base_17.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_8.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_9.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_Base_7.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_Base_8.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_Base_9.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_8.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_9.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_Base_7.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_Base_8.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_Base_9.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Addtnl_Exporter_2.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Addtnl_Exporter_3.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Addtnl_Exporter_7.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Base_2.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Base_3.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Base_7.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature MobileCenter_Base_3.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_1.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_2.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_Base_1.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_Base_2.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature OnLocation_Base_5.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature OnLocation_Base_6.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_13.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_14.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Base_12.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Base_13.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Base_14.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Premium_12.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Premium_13.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Premium_14.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_1.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_2.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_Base_1.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_Base_2.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature PremiereProApp_6.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Premiere_7.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Premiere_Base_5.5 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 6096 | Feature Premiere_Base_6.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 5080 | AMTPlugPlugRequest took 5.352931 ms
01/22/14 14:29:56:127 | [INFO] | | | | AMT | | | 6096 | Feature Premiere_Base_7.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 5080 | Looking for alternate serial if any.
01/22/14 14:29:56:127 | [INFO] | | | | PCDService | | | 6096 | Feature SpeedGrade_6.0 is enabled.
01/22/14 14:29:56:127 | [DEBUG] | | | | SLCoreService | | | 5080 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:127 | [INFO] | | | | AMT | | | 6096 | Feature SpeedGrade_7.0 is enabled.
01/22/14 14:29:56:127 | [INFO] | | | | SLCoreService | | | 5080 | Found Serial = 909706786799860237590661
01/22/14 14:29:56:127 | [INFO] | | | | AMT | | | 6096 | Feature SpeedGrade_Base_6.0 is enabled.
01/22/14 14:29:56:128 | [INFO] | | | | SLCoreService | | | 5080 | AMTPlugPlug : Get Licensing information
01/22/14 14:29:56:128 | [INFO] | | | | AMT | | | 6096 | Feature SpeedGrade_Base_7.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 5080 | Looking for alternate serial if any.
01/22/14 14:29:56:129 | [INFO] | | | | PCDService | | | 6096 | Feature Story_Base_2.0 is enabled.
01/22/14 14:29:56:129 | [DEBUG] | | | | PCDService | | | 5080 | No value for key [SN] in hive [CreativeCloud-CS6-Win-GM{|}en_US] in cache : 519
01/22/14 14:29:56:129 | [INFO] | | | | PCDService | | | 5080 | Found Serial = 909706786799860237590661
01/22/14 14:29:56:129 | [DEBUG] | | | | AMT | | | 6096 | No value for key [Subscription] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:56:129 | [INFO] | | | | AMT | | | 5080 | PlugPlug : AdobeId has been created or SN with no SaaS bit
01/22/14 14:29:56:129 | [INFO] | | | | AMT | | | 6096 | Query license: type = 5, duration = 129 days, remaining = 128 day(s) 45027 seconds.
01/22/14 14:29:56:129 | [INFO] | | | | AMT | | | 5080 | PlugPlug : Can Go Online returned as true
01/22/14 14:29:56:129 | [INFO] | | | | AMT | | | 5080 | AMTPlugPlug : Getting the AdobeID / Timestamp Map
01/22/14 14:29:56:129 | [INFO] | | | | AMT | | | 5080 | AMTPlugPlug : Preparing response for getProductLicenseInfo
01/22/14 14:29:56:129 | [INFO] | | | | performance | | | 5080 | AMTPlugPlugRequest took 0.526013 ms
01/22/14 14:29:56:129 | [INFO] | | | | ALM | | | 6096 | _info_: Event Value=99
01/22/14 14:29:56:129 | [INFO] | | | | ALM | | | 6096 | _info_: Launching Silent Activator in Emergency Mode...
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature AMT_SUBSCRIPTION_6.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature AMT_SUBSCRIPTION_7.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_10.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_11.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Base_10.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Base_11.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Distiller_10.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Distiller_11.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Professional_10.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Acrobat_Professional_11.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_11.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_12.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_Base_10.5 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_Base_11.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature AfterEffects_Base_12.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_5.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_6.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_Base_4.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_Base_5.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Audition_Base_6.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_Base_4.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_Base_5.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_Base_6.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_CameraRaw_4.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_CameraRaw_5.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_CameraRaw_6.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_ColorSettings_4.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_ColorSettings_5.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_ColorSettings_6.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_MiniBridge_1.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_MiniBridge_2.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Bridge_MiniBridge_3.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Contribute_6.1 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature CreativeCloud_2.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature CreativeCloud_Base_1.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature CreativeCloud_Base_2.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_12.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_13.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_14.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_Base_11.5 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_Base_12.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Dreamweaver_Base_13.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_1.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_2.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_Base_1.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Edge_Base_2.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Encore_Base_5.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Encore_Base_6.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Encore_Base_7.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Fireworks_12.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Fireworks_Base_11.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature Fireworks_Base_12.0 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_4.5 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_4.7 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Base_4.5 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Base_4.7 is enabled.
01/22/14 14:29:56:129 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Prem_4.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashBuilder_Prem_4.7 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature FlashCatalyst_1.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_12.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_13.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Base_11.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Base_12.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Base_13.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Pro_11.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Pro_12.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Flash_Pro_13.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_16.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_17.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_Base_15.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_Base_16.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Illustrator_Base_17.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_8.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_9.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_Base_7.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_Base_8.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InCopy_Base_9.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_8.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_9.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_Base_7.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_Base_8.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature InDesign_Base_9.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Addtnl_Exporter_2.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Addtnl_Exporter_3.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Addtnl_Exporter_7.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Base_2.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Base_3.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature MediaEncoder_Base_7.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature MobileCenter_Base_3.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_1.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_2.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_Base_1.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Muse_Base_2.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature OnLocation_Base_5.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature OnLocation_Base_6.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_13.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_14.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Base_12.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Base_13.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Base_14.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Premium_12.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Premium_13.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Photoshop_Premium_14.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_1.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_2.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_Base_1.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Prelude_Base_2.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature PremiereProApp_6.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Premiere_7.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Premiere_Base_5.5 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Premiere_Base_6.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Premiere_Base_7.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature SpeedGrade_6.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature SpeedGrade_7.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature SpeedGrade_Base_6.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature SpeedGrade_Base_7.0 is enabled.
01/22/14 14:29:56:130 | [INFO] | | | | SLCoreService | | | 6096 | Feature Story_Base_2.0 is enabled.
01/22/14 14:29:56:130 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [ALM_Info_S1] in hive [CreativeCloud-CS6-Win-GM{|}ALL] in cache : 519
01/22/14 14:29:56:134 | [INFO] | | | | ALM | | | 6096 | _info_: Performing Block Check
01/22/14 14:29:56:134 | [INFO] | | | | SLCoreService | | | 6096 | Query license: type = 5, duration = 129 days, remaining = 128 day(s) 45027 seconds.
01/22/14 14:29:56:134 | [INFO] | | | | ALM | | | 6096 | _info_: Block Check ByPassed
01/22/14 14:29:56:141 | [INFO] | | | | SLCoreService | | | 6096 | Query license: type = 5, duration = 129 days, remaining = 128 day(s) 45027 seconds.
01/22/14 14:29:56:147 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [EPIC_APP_598] in hive [CreativeCloud-CS6-Win-GM] from master : 5
01/22/14 14:29:56:147 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [EPIC_APP] in hive [CreativeCloud-CS6-Win-GM] from master : 5
01/22/14 14:29:56:177 | [INFO] | | | | ALM | | | 6096 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
01/22/14 14:29:56:177 | [INFO] | | | | ALM | | | 6096 | _info_: ALM_License_SilentValidate return license status: Valid And Activated
01/22/14 14:29:56:178 | [INFO] | | | | config | | | 6096 | Enigma Data Found from SLCache
01/22/14 14:29:56:181 | [INFO] | | | | AMT | | | 6096 | License check shows serialized product is already activated.
01/22/14 14:29:56:181 | [INFO] | | | | ALM | | | 6096 | _info_: Entered ALM_NeedANAG
01/22/14 14:29:56:181 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [ADOBEID_EXT_PROFILE] in hive [909706786799860237590661] in cache : 519
01/22/14 14:29:56:181 | [INFO] | | | | ALM | | | 6096 | _info_: Exiting ALM_NeedANAG
01/22/14 14:29:56:181 | [INFO] | | | | AMT | | | 6096 | Launching SA for activated scenario
01/22/14 14:29:56:181 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [PayloadCode] in hive [CreativeCloud-CS6-Win-GM] from master : 5
01/22/14 14:29:56:181 | [DEBUG] | | | | PCDService | | | 6096 | Failed to read value for key [AMTConfigPath] in hive [] from master : 4
01/22/14 14:29:56:181 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [STORE_URL] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:56:182 | [DEBUG] | | | | PCDService | | | 6096 | Failed to get enigma data from hive : 769
01/22/14 14:29:56:182 | [DEBUG] | | | | PCDService | | | 6096 | Failed to get enigma data from hive : 769
01/22/14 14:29:56:182 | [DEBUG] | | | | PCDService | | | 6096 | Failed to get enigma data from hive : 769
01/22/14 14:29:56:182 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [NTL_WO_SN] in hive [Illustrator-CS7-Win-GM] in master : 10
01/22/14 14:29:56:182 | [INFO] | | | | AMT | | | 6096 | Running in PROV_APP
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value WorkFlowType [SilentActivator]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value LaunchMode [postchrome]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppName [Adobe Illustrator CC]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppRunningLEID [Illustrator-CS7-Win-GM]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppDriverLEID [Illustrator-CS7-Win-GM]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppLicensingLEID [CreativeCloud-CS6-Win-GM]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AdobeCode [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value DriverAdobeCode [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\AMT]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppLicensingAMTPath []
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppTrialSerialNumber [916387005474234141758308]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value ShowEULA [false]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value BuyURL [http://www.adobe.com/go/buy?]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AdobeIDCreated [true]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\LicenseFAQ.html]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\ConnectionFAQ.html]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppRunningLocale [en_US]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppListOfLocales [en_US]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppProcessID []
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value ProductID [598]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value ProductVersion [1.0]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value Platform [2]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value AppEULAFolderPath []
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value NoTrial [0]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value UpgradeCheckRequired [0]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=598&release=1.0&platform=2&locale=en_US& source=PCSTHX]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value ClaimSource [nag_trial]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value RefreshWF [0]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value TrialGrace [30]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value TrialLeft [30]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | Key Value ApplicationLaunchMode [LaunchMode_UI]
01/22/14 14:29:56:182 | [INFO] | | | | uiswitch | | | 6096 | SilentActivator
01/22/14 14:29:56:186 | [INFO] | | | | uiswitch | | | 6096 | Silent Activator
01/22/14 14:29:56:186 | [INFO] | | | | uiswitch | | | 6096 | Launched
01/22/14 14:29:56:186 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [AdobeUpdaterCodeV2] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:56:186 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [AdobeUpdaterCodeV2] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:56:186 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [Updates] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:56:186 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [Updates] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:56:186 | [WARN] | | | | AUMService | | | 6096 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
01/22/14 14:29:56:186 | [DEBUG] | | | | ServiceLoader | | | 6096 | looking for library C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
01/22/14 14:29:56:186 | [DEBUG] | | | | ServiceLoader | | | 6096 | Found library C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
01/22/14 14:29:56:186 | [INFO] | | | | AUMService | | | 6096 | IsUpdaterEnabled call
01/22/14 14:29:56:195 | [INFO] | | | | AUMService | | | 6096 | IsUpdaterEnabled call succeeded
01/22/14 14:29:56:202 | [INFO] | | | | ALM | | | 6096 | _info_: Deactivation menu is enabled
01/22/14 14:29:56:210 | [INFO] | | | | ALM | | | 6096 | _info_: Deactivation menu is enabled
01/22/14 14:29:56:219 | [INFO] | | | | AMT | | | 6096 | Completed Launch Workflow successfully.
01/22/14 14:29:56:219 | [INFO] | | | | AMT | | | 6096 | Calling AUM API to create scheduler entry to be used by updater.
01/22/14 14:29:56:219 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [AdobeUpdaterCodeV2] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:56:219 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [AdobeUpdaterCodeV2] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:56:219 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [Updates] in hive [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] in master : 10
01/22/14 14:29:56:219 | [DEBUG] | | | | PCDService | | | 6096 | No value for key [Updates] in hive [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] in master : 10
01/22/14 14:29:56:219 | [WARN] | | | | AUMService | | | 6096 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
01/22/14 14:29:56:219 | [INFO] | | | | AUMService | | | 6096 | IsUpdaterEnabled call
01/22/14 14:29:56:219 | [INFO] | | | | -
How do you close a splash screen that is fullsize, after a
button is clicked and an application is launched? (Flash 8)
Thanks for any help.There is a good example in Lab-Useful:
http://www.hamiltondesign-consulting.com/labuseful.html#anchor59995
Regards;
Enrique
www.vartortech.com -
Some games to not continue after splash screen.
I've already asked it on answers.microsoft.com but didn't get any reply. So, thought I would ask here.
What I've tried:
App troubleshooter
sfc /scannow
Answers in http://superuser.com/questions/562188/windows-8-metro-apps-wont-load
also, I've tried some technet links but in vain.
I've installed two games - Sonic Dash and Despicable Me 2:Minion Rush. Both of these games to not work after splash screen and they get minimized.
I've checked the event log and found this
Activation of app SegaNetworksInc.56538047DFC80_as33fap47kd3c!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational
log for additional information.
And full details here
Faulting application name: Template.exe, version: 2.0.0.0, time stamp: 0x5492b318
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53086d7c
Exception code: 0xc000027b
Fault offset: 0x000fb152
Faulting process id: 0x1418
Faulting application start time: 0x01d0227a62078008
Faulting application path: C:\Program Files\WindowsApps\SegaNetworksInc.56538047DFC80_2.0.0.0_x86__as33fap47kd3c\Template.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: 9fbff746-8e6d-11e4-a383-c0cb38d6092f
Faulting package full name: SegaNetworksInc.56538047DFC80_2.0.0.0_x86__as33fap47kd3c
Faulting package-relative application ID: App
Apparently it has something to do with remote procedure call. When I open the other game, I get same errors as the above, the only thing which has changed being name of the app.
Graphics shouldn't be a problem since these games have ALREADY run once, but not now, and I have other heavy-graphic games like Asphalt 8 Airborne which still WORKS.
I've also tried re-installing but in vain, duh. Looking for help badly. I'd appreciate any help.Sorry. Those two links too didn't work. I did all that was instructed in them. However I really appreciate your effort in solving my problem.
I checked the event log in the path which you asked me to and got this
Activation of the app SegaNetworksInc.56538047DFC80_as33fap47kd3c!App for the Windows.Launch contract failed with error: The remote procedure call failed..
And a detailed view
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>5961</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>5961</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2015-01-28T04:44:28.735933800Z" />
<EventRecordID>71148</EventRecordID>
<Correlation />
<Execution ProcessID="1060" ThreadID="5520" />
<Channel>Microsoft-Windows-TWinUI/Operational</Channel>
<Computer>Amit</Computer>
<Security UserID="S-1-5-21-66860032-2800664797-2745505841-1010" />
</System>
- <EventData>
<Data Name="AppId">SegaNetworksInc.56538047DFC80_as33fap47kd3c!App</Data>
<Data Name="ContractId">Windows.Launch</Data>
<Data Name="ErrorCode">-2147023170</Data>
</EventData>
</Event>
Can the error log be of some help? -
Adobe fixes do not work. Can't find a tech phone number.
Robert,
I'm sorry you are having troubles. Did you try both option one and two in this link:
Lightroom doesn't launch or quits automatically after splash screen
If those don't work, feel free to go to the contact us page and then click the "Still need help? Contact us." button for support.
Pattie -
Captivate 5 crashes after splash screen
I've downloaded the trial version of Captivate 5 and every time I try to start the program, I can't get passed the splash screen.
I'm running:
Win7 Home Premium, 64-bit
i5 2.27 GHz
4 GB RAM
350+ GB memory available
Upon initial launch, program crashed and produced an error message: "Adobe Captivate is not responding." I changed the AdobeCaptivate.exe file properties to "Run this program in compatibility for: (tried all options)" and "Run this program as an administrator" and no luck. Making the file compatible to a previous OS version caused the file to simply freeze (rather than crash) but prevented the Trial Activation prompt when operating as compatible for versions earlier than Vista.
I've tried uninstalling and reinstalling 6 times, after following various recommendations on potential fixes. Have also tried:
Cleaner tool - http://www.adobe.com/support/contact/cs5clean.html
AdobeNotificationsDllFieldReplacementTool.exe
Deleting the "amt3.log" file from the temp folder (saw this in a previous post, I guess to look for process errors)
The only "error" message listed in the entire amt3.log file is "Sequence Error! PreValidate called after Validate!" towards the very end of the log sequence. I'm at the end of my rope here. I almost purchased Captivate 5 without downloading the trial version first. I'd still like to purchase it but not if I can't even get the trial version to work.
Someone please help. Thanks.Hi and welcome to this forum.
It sounds like you've tried most of the usual fixes for this installation issue.
I'm only a regular user like yourself but I know that the Adobe developers watch this forum closely for any issues like the one you're having. They'll usually chime in pretty quickly to offer assistance via some kind of screen sharing session so that they can investigate what's happening.
Stay tuned and be patient. Help is on the way, but even developers need a weekend. -
After Effects CC Crashing Immediately After Splash Screen?
Hey guys, installed cretive cloud recently with a full licence but most of the programs seem to crash straight away after the splash screen. After Effects, Premier, Photoshop and Media Encoder all seem to do this. Tried signing in, resigning in, uninstalling, using the adobe cleaner and re-install but still the same. Any ideas why this might be Thanks.
OS: Windows 7 64bit Home Premium (all updates installed)
CPU: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
GPU: NVIDIA GeForce GTX 680 - GeForce 337.88 Driver
RAM: 16 GBIf you don't have any pressing projects, you could try completely wiping everything off and then reinstalling.
It's just so odd...
Perhaps Mylenium might have some ideas as he's more technically-minded than I.
If you don't get any more good suggestions here, contacting Adobe Support isn't a bad idea. -
App builder keeps hanging after splash screen images added
After I upload all my splash screens for SD and HD, I cannot proceed to the next screen.
There are green checks next to HD and SD, and all looks good.
I have not uploaded any fonts as there is no HTML in the app.
I have deleted and re-downloaded the app builder and still get the same behavior.The problem was that one of the images had a resolution of 72.09 instead of an even 72. after I changed it it worked. Thanks.
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Illustrator/indesign and premire pro cc 2014 crashes after splash screen
Hi, I can't figure out whats going on, I had CC running fine, the 2014 updates came and all software except photoshop crash after the splash screen. I have done everything I could think of. Verified fonts, I've uninstalled and re-installed creative cloud and the software. I ran adobe cleaner which get rid of the original CC software (I didn't want that to happen) I've deleted preferences, ran disk permissions and repair. CS6 software install and runs.
I am lost to say the least as to why photoshop CC 2014 works and yet, the others crash. Any Ideas?
Thanks.Hi camdude,
Can you send the Adobe Illustrator CC 2014 crash logs to me at [email protected]
The steps to get the crash log are:
1) Open the finder app.
2) Press command +shift + g to open the "Go to the folder" dialog.
3) In the text edit field type "~/Library/Logs/DiagnosticReports".
4) This will take you the DiagnosticReports folder.
5) Please share the latest crash log file from this folder.
With Best Regards,
Raghuveer -
Premiere Pro not loading after splash screen, can't find fix on forums.
Fresh install, doesn't matter what I do to this machine, memcheck came out ok. I click on Premiere Pro CS3 icon loads splash screen, then kicks out an error code.
EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
P9 : 00000000
I have a fresh install of window XP home edition service pack 3, 3 gigs of ram, Ati x1200 on board memory, (also have a nvidia 8800gt that I thought was the problem...it's not.) Most up to date drivers. Running two sata hard drives both 250 western digitals.
system information
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DESK
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7327
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DESK\Auggie
Time Zone Central Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 1.28 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GBok, one more time. I have a problem with Premiere Pro CS3 Crashing after the splash screen. It loads everything right on the splash screen, but when it goes to loading the work areas, it goes white and comes up with the error code of :EventType : BEX P1 : P2 : 0.0.0.0 P3 : 00000000 P4 : unknown
P5 : 0.0.0.0 P6 : 00000000 P7 : 00000000 P8 : c0000409
P9 : 00000000
What ever that is.
I have an amd 4800+ Dual Core and 3 gigs of ram. An Nvidia 8800gt with latest drivers installed for all of it. Running windows XP home sp 3 build 2600 More information on my system below.
I've re-installed 3 times, and even tried a clean install of vista. I've done the hold shift while loading and get the same issue no matter what. I've Deleted the premiere folder in local settings.
I've done all the steps at http://premierepro.wikia.com/wiki/Troubleshooting
a screen capture from process explorer and cpu fan can be found here http://www.theslam.net/images/desktop.jpg
DXdiag file can be found at
http://www.theslam.net/images/DxDiag.txt
hopefully this helps.
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DESK
System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7327
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 2 AuthenticAMD ~2494 Mhz
BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DESK\Auggie
Time Zone Central Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 2.36 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 5.84 GB
Page File C:\pagefile.sys
Name NVIDIA GeForce 8800 GT
PNP Device ID PCI\VEN_10DE&DEV_0611&SUBSYS_06DC19F1&REV_A2\4&3B252A0E&0&0010
Adapter Type GeForce 8800 GT, NVIDIA compatible
Adapter Description NVIDIA GeForce 8800 GT
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers nv4_disp.dll
Driver Version 6.14.11.8122
INF File oem2.inf (nv4_G9x section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1440 x 900 x 75 hertz
Bits/Pixel 32
Memory Address 0xFD000000-0xFDFFFFFF
Memory Address 0xC0000000-0xDFFFFFFF
Memory Address 0xFA000000-0xFEAFFFFF
I/O Port 0x0000D800-0x0000D87F
IRQ Channel IRQ 18
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nv4_mini.sys (6.14.11.8122, 6.01 MB (6,301,248 bytes), 12/26/2007 4:35 PM) -
Loading screen after splash screen
Hello,
Since the Beta 3 i have a loading screen ( screenshot joined ) after the splash screen, can i delete it? (By the way is there any possibility to use full screen splash screen and not only 6XX x 4XX image )
Thank you !Hi Meyer,
I'm not sure I understand what you mean by "having a loading screen... after the splash screen." But if it's an image that you added via a visual you should be able to delete the image visual. The image visual can be as large as the
limit of the Screen.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Harold Kless Microsoft
Online Community Support -
After Effect CS6 crashes after splash screen
I cannot get After Effects to open. When I try to open the software, I get a splash screen, and then the window opens, but the it stops responding before the interface can appear. I thought the issue may have been my virus protection (norton), so I tried shutting down my firewall and restarting my computer. This seemed to work for me the first time I tried it; After Effect opened and everything seemed to work fine, but the next time I started the computer and opened the software it continued to crash, and what I thought was the solution no longer worked. Premiere, Photoshop,and Audition work fine. However, the trial version of FX Home's software, Hitfilm 2, gives me the same problem as well. I have tried alot to get both of these programs to work with no success. I would appreciate any suggestions as to how I might fix this.
Computer spec:
win 7 64-bit
intel i7 960 3.2ghz
12 gb ddr3
nvidia 560 tiUpdated to 310.7 from 306.97, but still no luck. When after effect stops responding there is sometimes a dialog box asking me if I want to send my information. This dialog box does not always appear every time I try to open after effects, but when it does, this is the additional information it gives me:
Files that help describe the problem:
C:\Users\Owner\AppData\Local\Temp\WER9F1C.tmp.WERInternalMetadata.xml
C:\Users\Owner\AppData\Local\Temp\WER193B.tmp.appcompat.txt
C:\Users\Owner\AppData\Local\Temp\WER19AA.tmp.mdmp
However I can't find these files on my computer. This is also the same information I get when trying to open FX Home's software, except when I try to open that software I do not get a splash screen or window, the .exe shows up for a few seconds in the task manager and disappears. -
I have Photoshop CS6 and when I try and open it after the splash screen it crashes, ever since Adobe went down this happened. This also happens with Flash Professional.where I
Does any one know how to fix?Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium -
After uh the windows vista logo with the green loading bar is about to go away it makes a tiny crackle noise noise then starts up vista is that bad?, do you get that too? should I reinstall?
Updated to 310.7 from 306.97, but still no luck. When after effect stops responding there is sometimes a dialog box asking me if I want to send my information. This dialog box does not always appear every time I try to open after effects, but when it does, this is the additional information it gives me:
Files that help describe the problem:
C:\Users\Owner\AppData\Local\Temp\WER9F1C.tmp.WERInternalMetadata.xml
C:\Users\Owner\AppData\Local\Temp\WER193B.tmp.appcompat.txt
C:\Users\Owner\AppData\Local\Temp\WER19AA.tmp.mdmp
However I can't find these files on my computer. This is also the same information I get when trying to open FX Home's software, except when I try to open that software I do not get a splash screen or window, the .exe shows up for a few seconds in the task manager and disappears.
Maybe you are looking for
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