Captivate 7 - Embedded links not working properly

Good morning everyone. Hopefully somebody has run into this issue and knows of a fix!
I have published multiple simulations using Captivate 7 (forced re-publish of all slides, scalable HTML content, output set as SWF, and Flash Player version is 10) each with navigable main menus, table of contents, etc. On each main page, the user can click buttons to open a new topic to learn about, or to click a button to take them to a youtube video in a new tab of the topic in discussion. When users are on Mac or VMWare running Win7 (32 or 64 bit) and click on the button to open the youtube link, the click noise is produced, but the video will not open! Has anyone else run into this issue?

First suggestion: Could you use the YouTube widget?  It works well.  The widget will play the video inside the captivate project.  It provides an option for the user to watch the video on YouTube.com, which opens the video in a new tab. 
If that works for your lesson, I recommend adding new slides to your Captivate project.  Place the YouTube widget for each video on its own slide.  Then, assign your original buttons to jump to slide to play the appropriate video. 
We ran into trouble with links to a client's internal network.  However, this was a problem across the board, not in specific browsers or OS.  Captivate did not recognize the symbol for spaces or special characters.  The link, for instance InternalResources/Brochures/Product%20Name%20Brochure, replaces spaces with %20.  We had to manually change the links to have a literal space instead of %20.  (InternalResources/Brochures/Product Name Brochure) 

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    Thread 8 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000119dfa000  rcx: 0x0000000119df8958  rdx: 0x0000000000000000
      rdi: 0x0000000000007c13  rsi: 0x0000000000000006  rbp: 0x0000000119df8980  rsp: 0x0000000119df8958
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000008000000  r11: 0x0000000000000206
      r12: 0x0000000104bf7000  r13: 0x00006180002737c0  r14: 0x0000000000000006  r15: 0x0000000000000000
      rip: 0x00007fff8af44866  rfl: 0x0000000000000206  cr2: 0x00000001083c9000
    Logical CPU:     0
    Error Code:      0x02000148
    Trap Number:     133
    Binary Images:
           0x100000000 -        0x100005fff +com.adobe.InDesign (9.2.0.69 - 9200) <B7C09BD6-74AF-323E-8D22-D5E1F7965643> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
           0x10000c000 -        0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <612870BE-869E-3165-9714-55F900A66BCC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
           0x100014000 -        0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
           0x100025000 -        0x10002ffff +ASLSupportLib.dylib (1) <1039F962-C495-36E4-B868-3DA5C43E3EBF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ASLSupportLib.dylib
           0x100037000 -        0x10013aff7 +DV_WidgetBinLib.dylib (1) <57491245-3B90-3D4B-B4B6-4441EE325E3C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DV_WidgetBinLib.dylib
           0x1001d5000 -        0x10021aff7 +TextPanelLib.dylib (1) <4B30610F-C637-3910-A413-C40325795CAD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/TextPanelLib.dylib
           0x100237000 -        0x100398fff +WidgetBinLib.dylib (1) <50EE77D3-591B-306F-9D62-2026938837EE> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
           0x10044a000 -        0x100616fff +com.adobe.owl (AdobeOwl version 5.0.24 - 5.0.24) <1C99AA07-E73F-370B-82FA-01C1C4AAF97D> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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           0x101089000 -        0x101089fff +com.adobe.InDesign.InDesignModel (9.0 - 0) <7DCCCD9E-8ECB-330B-84AF-4F090F82BBBA> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
           0x10108e000 -        0x10109cfff +com.adobe.boost_threads.framework (7.0.847203 - 7.0.847203.0) <A0AE19A9-2B8E-310A-8AC1-0E2E026E7A40> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
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           0x101681000 -        0x10168bfff +PMRuntime.dylib (1) <0164EA5E-E56E-332F-901A-5E514833C38F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PMRuntime.dylib
           0x101694000 -        0x1016abff7 +com.adobe.AFL (AdobeAFL 1.5.0 - 1.5) <1C46F2BE-2E4D-3E25-ACDF-85E2962B92DF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
           0x1016ba000 -        0x1019cbff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.31977 - 5.15.00.31977) <42323DBD-3A6D-3C41-A2C1-2B944789D8A9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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           0x101a38000 -        0x101b7efff +com.adobe.ACE (AdobeACE 2.20.02.31977 - 2.20.02.31977) <3A212837-B075-34C0-96E9-5A4019C9DFEE> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x101b92000 -        0x102163fff +com.adobe.AGM (AdobeAGM 4.30.29.31977 - 4.30.29.31977) <BFFDBF0E-28EF-3720-93BE-293618541D26> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x102200000 -        0x10223dfff +com.adobe.ARE (AdobeARE 1.5.02.31977 - 1.5.02.31977) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
           0x102245000 -        0x10226bfff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x102273000 -        0x10280cfff +com.adobe.MPS (AdobeMPS 5.8.1.31977 - 5.8.1.31977) <96C4D283-326B-3E50-B555-534492C6AA95> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x102889000 -        0x1028a7fff +com.adobe.dvaflashview.framework (7.0.849324 - 7.0.849324.0) <46FFD5B4-2182-3CC3-A258-486E585A5B2D> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
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           0x1028ca000 -        0x10298cfff +com.adobe.exo.framework (7.0.849324 - 7.0.849324.0) <AF41BB10-6BB7-3645-9F60-AE77E54F04F1> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
           0x102a2a000 -        0x102ad8fff +com.adobe.dvaworkspace.framework (7.0.849324 - 7.0.849324.0) <97F274A8-A56B-3F3A-AAA7-66B9FBEFEBF1> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
           0x102b5b000 -        0x1031fafff +com.adobe.PlugPlugOwl (4.2.0.36 - 4.2.0.36) <D6EC53B4-E257-3698-8EA8-24D4E3D98EBD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
           0x1034ef000 -        0x10351bff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbb.dylib
           0x103536000 -        0x103555fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbbmalloc.dylib
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           0x1042d3000 -        0x104404ff7 +com.adobe.ICUInternationalization (4.0 - 3.61) <CD4AD967-00CD-3979-8F82-1166E2058FA6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicui18n.40.0 .dylib
           0x104458000 -        0x10454eff7 +com.adobe.ICUUnicode (4.0 - 3.61) <2352E6C8-3431-3A99-92B9-382E85A018AC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
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           0x10470f000 -        0x1047fffff +com.adobe.amtlib (7.0.0.247 - 7.0.0.247) <48D8FFDB-DFEA-310D-BAE3-DFD8D05B0160> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
           0x104812000 -        0x104814fff +com.adobe.AdobeCrashReporter (7.0 - 7.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
           0x10481a000 -        0x1048d1ff7 +com.adobe.boost_regex.framework (7.0.847203 - 7.0.847203.0) <F1C659D9-D3E8-3ACE-8368-9161529A6A66> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
           0x10493b000 -        0x1049aaff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
           0x1049b5000 -        0x1049c0fff +com.adobe.boost_signals.framework (7.0.847203 - 7.0.847203.0) <E0B3BB47-4294-3D65-8979-29B2D6C5DD2E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
           0x1049cf000 -        0x1049d3fff +com.adobe.boost_system.framework (7.0.847203 - 7.0.847203.0) <70F73B9F-8416-37BF-9294-086AE475B743> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
           0x1049d9000 -        0x104a7afff +com.adobe.ICUConverter (4.0 - 3.61) <46764474-111C-3B13-AF62-002B71877405> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dylib
           0x104a9a000 -        0x104afcfff +DataBaseLib.dylib (1) <670C9B64-DD9A-3B32-BDA9-22D6EA26A5EF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DataBaseLib.dylib
           0x104b10000 -        0x104b7dfff +ObjectModelLib.dylib (1) <38EFA738-542E-32EB-A5AA-45380C5CCAAF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ObjectModelLib.dylib
           0x104b9a000 -        0x104bbefff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
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           0x10846c000 -        0x108479ff7 +com.adobe.InDesign.Text Color Panel (9.2.0.69 - 0) <B9722BDD-B3B2-3B6B-90EC-D7B52D54C678> /Applications/Adobe InDesign CC/*/Text Color Panel
           0x108482000 -        0x108496ff7 +com.adobe.InDesign.Story Panel (9.2.0.69 - 0) <989D8312-C513-36B9-9A2A-A161EC806905> /Applications/Adobe InDesign CC/*/Story Panel
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           0x1084d3000 -        0x1084ddfff +com.adobe.InDesign.Justification Panel (9.2.0.69 - 0) <4F940073-AAF8-3FDF-87FA-04A8DC87679D> /Applications/Adobe InDesign CC/*/Justification Panel
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           0x10aa1f000 -        0x10aa23fff  com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x10af61000 -        0x10af9ffff +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 7.0.1.102 - 7.0.1.102) <75ADE364-1107-3DA7-84A2-26C6874EB881> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotifications
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           0x10c6ee000 -        0x10c6f0ff7  com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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           0x10edd5000 -        0x10efe3fff +com.adobe.InDesign.Layout UI (9.2.0.69 - 0) <5BC0A7D6-7A69-346C-B5A1-4F4AF2AC5F01> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Layout UI.InDesignPlugin/Layout UI
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           0x10f213000 -        0x10f2b7fff +com.adobe.InDesign.Master Page (9.2.0.69 - 0) <557BD678-3F9D-3A4F-ABDA-8A1DD7D41AF6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Master Page.InDesignPlugin/Master Page
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