Captivate 7 for Mac trouble installing patch

Was having some issues getting Captivate 7 to recognize Microsoft PowerPoint and Word. Took the advice I saw in another Adobe forum question and re-installed Captivate 7. Of course Captivate 7 won't work on my Mac without the 7-0-1 patch, but when I try to install the patch I get a popup message saying that the Administrator has suppressed updates to my computer. Since I am the Administrator, and I didn't suppress any such thing, I suspect this issue is due to my recent installation/upgrade to Creative Cloud for all my other Adobe apps.
Anyone got any work-arounds for this?

Hi Lydia,
Welcome to Adobe Forums !
Please go to <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat 
Then copy and paste AdobeUpdaterAdminPrefs.dat  on your desktop .
Open AdobeUpdaterAdminPrefs.dat and change the value under suppressed tag to "0".
<?xml version="1.0" encoding="UTF-8" ?>
    <Preferences>
    <Suppressed>1</Suppressed>
    </Preferences>
Now save the file and replace it with the existing file in <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0  .
Now run the update patch again and see if it resolves your issue or not .
Thanks

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