Captivate 7 is not capturing system audio, and the software has a broken link
The Problem:
Captivate 7 is not capturing system audio. When I start a screen recording, the line with "System Audio" and its checkbox are eternally grayed out. Next to the grayed out words is a link that says, "Why is this disabled?"
The lnik goes to: http://www.adobe.com/go/cpaudio
Which is not a valid link, so Adobe's site redirects me to blogs.adoble.com/captivate which is ZERO help. Both browsing and the search bar bring no answers.
The Device:
Apple Macbook Air, Mid 2013, running OSX 10.9.2.
What I've done already:
Obvsiously I have set Captivate 7's preferences to capture system audio, and have set System Settings -> Security and Privacy -> Privacy -> Accessibility to allow Captivate to control my computer.
I have also tried clicking the Mic icon, Selecting Source with the System Audio icon and that doesn't record system audio either. It acts like it is recording system audio, but when I stop recording I get a popup that says, "Cannot record system audio. Ensure that you are playing audio on your computer [Okay]"
It's a wierd one.
One thing to try, and this fixes a lot of things, trash your preferences.
http://www.digitalrebellion.com/prefman/
DM
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