Captivate 7 keeps freezing while working/editing courses

Hi,
Every 10 minutes or so Captivate 7 keeps freezing regularly (for about 20 seconds)! This happens while working on courses or editing slides (backend). I used Captivate 4-6 on the same machine without any problems..
Very seldom an error message appears which says that Captivate isn't able to communicate with Windows anymore!
Any ideas?
Many THX in advance;)

Please refer this thread where Suresh provides solutions.
http://forums.adobe.com/message/5749437#5749437
Sreekanth

Similar Messages

My iMac freezes while working but more often when in stand by is.

my iMac freezes while working but more often when in stand by is.

Hi ervinfromgermany,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iMac:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
Cheers,
- Judy

Photoshop Elements 12 keeps freezing while I'm editing my pics.

I have photoshop elements 12 and it keeps freezing on me while I'm in the middle of editing my photos. I have window's 8 on my pc. Is there a reason why this could be happening? (problem with window's 8, installed incorrectly?)

Can you post a screenshot of the error message?

Constant system freeze while working in gb ...

the little triangle is always in the read. I only have about 8 tracks right now. Two guitar tracks, a bass track (duplicated), drum track, shaker, vocals, and additional track for extra cymbals and snares for drum fills. I have the project saved to a dedicated external hard drive via a scsi. The drive is a medea drive generally used for video editing, so speed shouldn't be a problem. I fear the problem may lie in the system itself. I'm using a 867 Mhz G4 (quicksilver) with 700+ mgs of ram. Would installing mor ram help? Is it a program that needs a lot of ram? What else can I do? The triangle is always in the red and lags considerably. Now it just keeps freezing my whole system! HELP!!

Your definition is close but not fully accurate. Loops can be "Real" or "Software" (Software loops are green), and if you played a MIDI Keyboard, even though you were playing that live, it would be played onto a software track.
As a background, Audio tracks that you play push the hard drive speed (bandwidth), loops might push memory, and software instruments push the CPU.
A SCSI drive should offer the drive speed, and while 700MB is light, I don't think adding more will prevent the problems you've described. IMO, I would save that money and put it aside for a new faster computer.
In the meantime, I think locking the tracks you're not working on will make a significant difference. I've done more with a lessor machine with appropriate locking

ITunes keeps freezing while im transferring songs!

My itunes keeps on freezing while im putting songs on my iPod, what should i do???

Have you received any resolution on this? I've been having the same problem for some time and it was working intermittently, no not at all. NEED HELP PLEASE!!!

I'm using premeir elements 10 why it keep freezing when i edited my movie

Im using premeir elements 10 why it keep freezing when edited my movie@

lakepa
Order of Troubleshooting...
(1) Video Card Driver Problem
Does the computer use a NVIDIA GeForcce video card/graphics card? If so, stop and read the announcement at the top of this forum.
It describes the Premiere Elements 10 NVIDIA video card driver problem and gives the fix. For your convenience the following is a
copy/paste of the Announcement. Very important to rule in or out the known Premiere Elements 10 NVIDIA Video Card Driver issue.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere
Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card
driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific
to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user”
remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has
gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective
action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
(2) "Movie" Properties
We need to know the properties of your source media, such as,
Video compresson
Audio compression
Frame Size
Frame Rate
Interlaced or Progressive
File Extension
Pixel Aspect Ratio
We could direct you to video and audio properties readout programs, but let us see if we can get the information needed from knowing
the brand/model/settings for the camera that recorded the video.
Please check out these 2 important concerns, let us see what you have, and then we can decide what next. The video card driver matter may fix all.
Do not hesitate to ask if there is anything that you need help to understand what is needed.
Thank you.
ATR

Safari keeps freezing while watching videos

As the title says, Safari freezes while I watch films/TV shows on SkyGo, though it is fine when I watch videos on YouTube/LoveFilm and when I use SkyGoDesktop. I can only watch about 5 or 10 minutes of anything on SkyGo online before it freezes and the spinning coloured wheel appears - every Safari window/tab I have open freezes, not just the one containing SkyGo. It used to work fine until a few days/weeks ago, but even after updating the system on my MacBook, it freezes
I have logged on to my laptop as a Guest user, and it freezes then as well.
So... how can I fix this problem please?
Thank you for your help!

I have exactly the same issue! Late 2008 MBP freezing and looping the audio. I just two days ago did an erase and install of 10.6, did all the software updates and have as clean a system as you could imagine. I had a freeze tonight exactly as you described while using BBC iPlayer (based on Adobe Air I think) using the 9600M GT. I just bought Applecare before the first year was up because I intend to bug the heck out of Apple to get this fixed!
I made a short video on my mobile phone of the frozen machine - I'll put this on my iDisk and email you a link to download it if you like. You can then show this to the techs and at least explain that yours is the same.

Why does iPhoto keep freezing when I edit pictures, forcing me to have to keep quitting it?

Hi.
I have an imac and an iomega external hard drive on which I store the pics in iPhoto.
Each time I decide to edit a picture, after about three steps ( crop, change to B & W and then sharpen for instance), the thing just locks up, which is when I have to 'force quit' the application.
It is driving me to absolute distraction... this should be a simple task.
Any answers as to why this happens would be much appreciated.
( All software is up to date)

I have not used iPhoto '08 in a very long time, so I hope TD is still following this thread.
This 2008 Mac has 1GB of Ram, which I don't think I can expand/add to?
If you can add to the RAM will depend on the model.
But 1GB might be insuffícient, if you are processing very large image files. What kind of images do you have? Are you processing large scans or moderately sized jpegs?
I'd refrain from running any other programs concurrently, while working with iPhoto. Close Safari and any other app that might be needing much RAM.
If you did not import anything new, I'd try to repair your iPhoto library. Make a backup, before you do that.
Launch iPhoto with the Command+Option keys held down and rebuild the library.

My Computer keeps freezing while downloading songs to ipod

It varies. sometimes I get 5 songs on..sometimes 250 songs sometimes 2500 songs but it keeps freezing up. I have a 2.0 usb port that is brand new and has been checked out. why is this happening and what do i do to stop it?...please help me? I'm at the end of my rope.
Edd

answered

My Macbook pro keeps freezing while playing videos

experience frequent stalls/hangs, accompanied by the spinning beach ball progress indicator every time I play video's. weither it be on youtube or VLC player or any video player for that matter. It happens during games I have on here and also happens when loading iMovie and Final Cut Pro.
Here is my info on the Software running:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,4
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.53 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP53.00AC.B03
SMC Version (system):          1.49f2
Serial Number (system):          W80106UD7XJ
Hardware UUID:          D8275507-E109-5D6E-A2EF-44AFDA24818C
Sudden Motion Sensor:
State:          Enabled
Also It crashed this morning giving me this error. First time I have seen this problem.
Description:          Panic (system crashes) log
Size:          7 KB
Last Modified:          9/11/11 9:24 AM
Location:          /Library/Logs/DiagnosticReports/Kernel_2011-09-11-092404_USER**-MacBook-Pro.pani c
Recent Contents:          Sun Sep 11 09:24:04 2011
panic(cpu 1 caller 0x235410): "zalloc: \"kalloc.8192\" (333 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/kern/zalloc.c:992
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x1063cd8 : 0x21b837 (0x5dd7fc 0x1063d0c 0x223ce1 0x0)
0x1063d28 : 0x235410 (0x594ac8 0x593511 0x14d 0x3)
0x1063dc8 : 0x22096a (0x37732d8 0x1 0x2e2ffe06 0xb61b)
0x1063e08 : 0x2209aa (0x1698 0x1 0x1063e28 0x2a45c9)
0x1063e28 : 0x210703 (0x1698 0x246 0x1063ec8 0x20ff8e)
0x1063e58 : 0x21db5d (0x10f8 0x7fff 0x1fd7c8 0x60eb)
0x1063e98 : 0x210a86 (0x420fdf00 0x0 0x932edc0 0x9caec70)
0x1063ef8 : 0x216f84 (0x420fdf00 0x0 0x0 0x0)
0x1063f78 : 0x295c57 (0x901f888 0x0 0x0 0x0)
0x1063fc8 : 0x2a256d (0x901f884 0x1 0x10 0x8ad6560)
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,4 (Mac-F22587A1)
System uptime in nanoseconds: 200227853218953
vm objects:13272196
vm object hash entri:1142400
non-kernel map entri:3678708
kernel map entries:5398492
pv_list:2587704
kalloc.16:1056768
kalloc.32:2367488
kalloc.64:4521984
kalloc.128:4005888
kalloc.256:4435968
kalloc.512:3469312
kalloc.2048:3461120
kalloc.4096:2191360
kalloc.8192:2727936
vm pages:42506156
ipc ports:54427072
threads:465213840
x86_64 saved state:136719360
uthreads:235456656
vnodes:9247040
namecache:3153840
HFS node:13536820
HFS fork:5727232
ubc_info zone:1876800
vstruct zone:1228080
Kernel Stacks:1441792
PageTables:28237824
Kalloc.Large:9771748
unloaded kexts:
com.apple.filesystems.msdosfs          1.6.3 (addr 0x59e82000, size 0x53248) - last unloaded 76447030806710
loaded kexts:
com.parallels.kext.prl_vnic          5.0 9344.558741
com.parallels.kext.prl_netbridge          5.0 9344.558741
com.parallels.kext.prl_usb_connect          5.0 9344.558741
com.parallels.kext.prl_hid_hook          5.0 9344.558741
com.parallels.kext.prl_hypervisor          5.0 9344.558741
com.apple.filesystems.udf          2.1.1 - last loaded 76275710266299
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleHDA          2.0.5f14
com.apple.driver.IOBluetoothBNEPDriver          2.4.5f3
com.apple.driver.AudioAUUC          1.57
com.apple.driver.AppleMikeyDriver          2.0.5f14
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.20
com.apple.driver.SMCMotionSensor          3.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.iokit.CHUDUtils          364
com.apple.iokit.CHUDProf          366
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleIntelPenrynProfile          17.1
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleBacklight          170.0.46
com.apple.GeForce          6.3.6
com.apple.kext.AppleSMCLMU          1.5.2d10
com.apple.driver.AppleUSBTCButtons          201.6
com.apple.driver.AppleUSBTCKeyboard          201.6
com.apple.driver.AppleIRController          303.8
com.apple.driver.AppleUSBCardReader          2.6.1
com.apple.iokit.SCSITaskUserClient          2.6.8
com.apple.iokit.IOAHCIBlockStorage          1.6.4
com.apple.BootCache          31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleSmartBatteryManager          160.0.0
com.apple.driver.AppleFWOHCI          4.7.3
com.apple.driver.AirPortBrcm43224          428.42.4
com.apple.driver.AppleAHCIPort          2.1.7
com.apple.driver.AppleUSBHub          4.2.4
com.apple.nvenet          2.0.17
com.apple.driver.AppleUSBEHCI          4.2.4
com.apple.driver.AppleUSBOHCI          4.2.0
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.12
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.driver.DspFuncLib          2.0.5f14
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.iokit.CHUDKernLib          365
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.0.5f14
com.apple.iokit.IOHDAFamily          2.0.5f14
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.AppleProfileFamily          41.4
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.1
com.apple.driver.AppleSMC          3.1.0d5
com.apple.nvidia.nv50hal          6.3.6
com.apple.NVDAResman          6.3.6
com.apple.iokit.IONDRVSupport          2.2
com.apple.iokit.IOGraphicsFamily          2.2
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.driver.AppleUSBMultitouch          207.7
com.apple.iokit.IOUSBHIDDriver          4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8
com.apple.iokit.IOUSBMassStorageClass          2.6.7
com.apple.driver.AppleUSBMergeNub          4.2.4
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IOAHCIFamily          2.0.6
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IONetworkingFamily          1.10
com.apple.iokit.IOUSBFamily          4.2.4
com.apple.driver.NVSMU          2.2.7
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.driver.DiskImages          289.1
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.5
com.apple.iokit.IOACPIFamily          1.3.0

Very great point, so after exhausting all other options (repair disk permissions and booting up with install disc and repairing the disk) with no success, I did just what you recommended and erased the whole hard drive and re-installed the OS.
Ran into this problem a few times while attempting to erase the hard drive: the erasing/formatting would fail when the hard drive would randomly disappear from the list of drives!!!!
And as you can suspect - even with a freshly wiped hard drive, it STILL is freezing!! It's not a hard freeze like everything stops working, or I get the grey screen of death...the beach ball just keeps on spinning, Command+Tab doesn't allow me to switch between apps, but I can move the cursor around, adjust window positions, etc.
So here's what I'm suspecting - there is a hardware problem with the hard drive in that it will suddenly shut off, but leaving the OS still displaying, but of course not allowing the user to do anything. If this is the case, I'm assuming a replacement hard drive would be in order.
Is this likely a hard drive problem, logic board problem, over-heating problem, or what? Any insight would be extremely helpful.
Thanks again!!!

ITunes keeps freezing while syncing iPhone 4s

Hi all,
This is an issue which seemingly came out of nowhere... sometime early-mid June, my iTunes stopped working with my Iphone 4s. This has been plaguing me since, and no matter what I have tried, nothing seems to be working. I have been reading through all sorts of related threads, but nothing seems to be working. iTunes has no problems recognizing the iPhone, whether over wireless or wired. When I attempt to sync my phone via wifi, it prompts me saying the session failed to start because the iPhone can not be found, or it simply disappears from the left bar. While trying to sync the phone via USB, the sync session starts as normal, backs up with no issue, transfers app purchases, etc, and proceeds to the final stages to update the music on my phone (sometimes Step 5, sometimes Step 6, and sometimes Step 7).
EVERYTIME without fail since the issue started, iTunes will completely freeze and render itself unresponsive. During the music sync, it may sync as many as 300 songs before freezing, or as few as 2. The spinning arrows indicating it is syncing stop rotating, and there is no functionality with iTunes and I am forced to start the Task Manager and End Program, or more often than not, completely reboot my computer.
I have tried multiple solutions presented in various threads, to no avail. I have tried restoring my phone, which gave me the most hope during the process, but sure enough, on the final step and syncing music, it froze at song 271 of 600.
Can someone PLEASE provide some insight into this issue? I know plenty of other people have experienced this, I am hoping to solve this soon as I am sure you can all understand it is EXTREMELY frustrating.
As a side note, I have plugged my iPad 2 in (also running iOS 5.1.1), and it worked fine!?
Thanks in advance.

Have you received any resolution on this? I've been having the same problem for some time and it was working intermittently, no not at all. NEED HELP PLEASE!!!

Loss of 3g, Wifi, signal off & on, phone keeps freezing, ringer works off & on

Over the past 3 weeks I have been experiencing a lot of problems with my phone. My 3G (when its on) goes in and out, the little circle comes up, I lose signal repeatedly, drop calls, error sending and receiving text, Wifi goes in and out even though we have full signal and my husband is sitting next to me on his wifi and our computer is connected fine. It is constantly freezing up, taking almost 2 minutes at the most to unfreeze. The ringer will ring for one call but not for the next and its the same with text messages. I have done both a hard and soft reset and the problem keeps on....what is going on with my phone? I purchased in Oct 2012 so I haven't even had it a year.

Thanks for all your hard work and determination in trying to resolve this behavior, Thigpenbs. I know this must be a difficult thing to deal with. At this time, I believe we need to review other options with you directly. Please search my handle (DionM_VZW) and request to "Follow". Once I get that, I'll send you a message asking for your account and contact info to reach out to you.
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Flash Player streaming video keeps freezing while audio continues

Hi,
I have been having a problem with flash player for a couple of months now. When watching streaming video's the video will freeze for a second every 5-10 seconds constantly, but the audio continues uninterrupted. I have tried everything, enabling/disabling hardware acceleration; reinstalling flash player 11; trying flash player 10; updating the graphics drivers. I have also tried it on 5 different browsers: IE, Firefox, Chrome, Seamonkey (mozilla browser), and Opera. The same problem occurs on all of them. Yesterday I thought I had cracked it when I realised I had several versions of java installed and once I deleted all the old versions flash player worked fine. However, today the problem has started all over again, and for some reason flash player had deleted itself when I turned the computer on this evening.
I have checked my internet connection speed online and am running an average speed of 5Mbps. I have 2.5 GB's of RAM, and a 2.2 GHz AMD Athlon 64 3500+ processor. I am using Windows XP. I have never had any problems with flash player on this pc (which I've had for 6 years), and as far as I can tell this problem started occurring a couple of weeks before flash player 11 was released.
I'd be very grateful for any help anyone can give resolving this problem.
Regards,
Chris Perkins

ChrisP500 wrote:
I think the issue may be related to Silverlight which I think was released in September when we both started getting this problem. DIsabling it does not work, so I'm still not sure how or if it really is causing this problem.
If the player is Silverlight, you'd be able to see that by right clicking the video.
Can you go to Youtube, play any video and then right click it and choose "Take Speed Test". That will take you to a graph where you can see what your download speed is in relation to your ISP, your location and other data. If the black bar is way down compared with others, then I would suspect that something, or somebody else is using your bandwidth. Do you have wireless? If so, change the security code. It may be being used as a wireless hotspot by your neighbours.
You can also play the test video which will show data usage in real time.

IPod touch 4g keeps freezing while typing

(iPod touch 4th gen, three weeks old). Seriously I'm getting so angry, it freezes whenever I try to type, or to type a simple 2/3 lined message will take MINUTES. It's like my keyboard can't think fast enough. It's not just iMessage it's anything involving typing. (internet, facebook, twitter, whatever). Yes I've restarted it many times. One time recently it went all crazy and tried to restart several times, randomly restarting and struggling to turn back on while I just let it sit there. Then it froze on my lock screen (couldn't even go dark) and wouldn't play music, even though the play button was pressed.
I know all about shutting background apps and I've tried turning iMessage off and on again, deleting my inbox, checking too make sure my iPod has enough memory left and isn't overloaded (7.2 GB available and 6.5 being used) and my software is up-to-date with the iOS 6.1.3
PLEASE help me, I am so frustrated!
Also, I've done a lot of searching before asking a question, so I'll be slightly ****** if it's just that llaass guy telling me to restore it

aachappy wrote:
(iPod touch 4th gen, three weeks old). .., it freezes whenever I try to type, or to type a simple 2/3 lined message will take MINUTES. ...
Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..

G500s freezes while working and even when no program is running

my lenovo g500s laptop is 13 months old and is out of warranty. it freezes frequently with no specific reason and it stuck for very long time so i have to restart it everytime it gets freeze. it is very irritating to restart it again and again so pls resolve my issue as soon as possible.
There are no heating problems ,no malware detected during scan but on running hardware scan on lenovo solution centre it detect 3 failures in storage devices, except this i don't find any other problem in my laptop.
Link to image
Moderator comment: Image(s) converted to link(s). For helpful information, please see: About Posting Pictures In The Forums.

Good day and welcome to the community.
From your screenshot, it appears that your hard drive is failing. Best advice is to back up all of your personal files (docs, music, pictures, etc) immediately and replace the drive.
Regards.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

Captivate 7 keeps freezing while working/editing courses

Similar Messages

Maybe you are looking for