Captivate 7 not showing the red frame when recording a slide

I've been using the "Record Additional Slides" button since Captivate 5, and never run into this problem: the red frame that lets you define what you want to capture is not displaying. When I try to record, Captivate captures a portion of the software window, and the desktop. How can I force the red frame to display?
Thank you for your help!
Heloisa
*** By the way, it is happening when I run Captivate from my Apple computer. I just tested running Captitvate on my parallels machine, and the frame does show up.

Hello,
Just to clarify, the problem (no red frame while recording slides) happens only on the Apple version of Captivate. It runs fine on my parallel machine, however I am running a trial version there. My license is for the Apple platform. I'm concerned because my trial period will expire soon. the weird thing is that the Captivate that I have in my machine at home does not present this behavior. Only the one in my work machine.
The project resolution is 930px x 697px
This is the 14th module that I am developing for a training suite.I have never encountered this problem before. It all started after the Maverick's fiasco
So do you think I should uninstall Captivate and start a brand new install? I tried changing the name of the folder but that didn't help much.
Thank you!
Heloisa
*****I just uninstalled and re-installed Captivate 7 7o my apple machine, but the problem persists. ;(

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[ 3557.788] compiled for 1.9.2, module version = 1.13.0
[ 3557.788] Module class: X.Org Server Extension
[ 3557.788] ABI class: X.Org Server Extension, version 4.0
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[ 3557.788] (II) LoadModule: "extmod"
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[ 3557.788] (II) Module extmod: vendor="X.Org Foundation"
[ 3557.788] compiled for 1.9.2, module version = 1.0.0
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[ 3557.788] ABI class: X.Org Server Extension, version 4.0
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[ 3557.788] (II) Loading extension XFree86-VidModeExtension
[ 3557.788] (II) Loading extension XFree86-DGA
[ 3557.788] (II) Loading extension DPMS
[ 3557.788] (II) Loading extension XVideo
[ 3557.788] (II) Loading extension XVideo-MotionCompensation
[ 3557.788] (II) Loading extension X-Resource
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[ 3557.789] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
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