Captivate 7 preloader not working - with screen captures for clarity

Hi Community,
so I'm working in the Captivate 7 trial version, because the preloader for Captivate 6 isn't working for me. We have a ~48MB project with mp3's on almost every slide, flash videos, flash animations, quizzes and plenty of jpegs.
Before we publish the project we make sure we click everything that's needed, but because it's still not working I took screen shots of all the settings. Maybe I'm missing something, I would appreciate your help.
Thank you guys so much!!
Nat

I'm assuming here that your preloader animation is at least appearing when you are loading the file so that you KNOW it IS working.
Try setting your preloader progressively higher until you find the percentage at which the load times start INCREASING again. If you have a lot of videos in your project, setting the preloader at a very low value like 10% doesn't necessarily affect the load times that much because Captivate still has to load a certain amount of the total number of assets before it can start to play anyway. It could be that you have a whopping great event video right near the start of the project and that's what is causing the lengthy delay.
If your issue is still with the preloaders NOT appearing at all, then the only settings that would affect this are the ones on the Preferences > Project > Start and End > Preloader path and percentage. The path looks to be fine, but if preloader animations are not visible at all, try changing to a different preloader. Maybe only SOME of them work. The Default.swf preloader is usually reliable.

Similar Messages

Captivate 8 content not working with screen readers

My Adobe Captivate 8 published content is not working with any of the screen readers I have tested: JAWS, Mac Voice Over, and Windows Narrator. It is a simple launch page with 6 buttons used to launch additional CBTs.
I have been over and over the content in the help topic for this and cannot find any reason to think I am not doing this right:
[ ] https://helpx.adobe.com/captivate/using/creating-accessible-projects.html
I have added accessibility text for the slide, I have tried adding the accessibility text for the buttons, have turned on accessibility in my publish settings, I have even tried just adding a text caption sitting on the slide with the text I want read by the screenreader - none of it works.
I have searched the forums and it appears others have this issue as well. The latest forum post was having to do with Captivate 7 - where the poster followed up stating Adobe Support recognized this as a "bug". Does screen reader accessibility work in Captivate 8 or not?
Is there anyone out there who has produced content that works with a screen reader?! If so, please tell me what the secret is!!

I've been able to get a screen reader to read parts of a Captivate 8 presentation using the HTML5 output (but NOT the .swf output). I tested using NVDA.
However - they keyboard accessibility does not seem to be functioning correctly. I can tab through buttons and such - but hitting enter on any of the buttons (play, forward, backward, closed captions, audio) does not work.
Overall - doesn't seem that Captivate 8 is as "accessible" as Adobe is claiming. Much of what they claim should work - does not.
CP8 is certainly no where near WCAG 2.0 "AA" standards (which unfortunately is where i need things to be).

Captivate 5 not working with LMS when linking to AICC published file

When we publish and link our Captivate 4 files. Everything works fine. Now that we've upgraded and tried launching the Captivate 5 files. We only get a loading screen. Can someone help us? We provide training for over 10,000 employees and train several departments to use Captivate for our LMS, but now with Captivate 5 not working it brings up a big issue for us.

another HotFix worked for me:
This is with reference to the issue you are facing with AICC courses on LMS.
Please follow the steps mentioned below and let me know if this solves the issue for you.
1.       Close Captivate if already launched.
2.       Navigate to Captivate installed folder ( For Ex : C:\Program Files\Adobe\Adobe Captivate 5)
3.       Navigate to folder “Templates”
4.       Open folder “Publish”
5.       Open folder “AICC”
6.       Rename the HTM file “default.htm” to “default_old.htm”.
7.       Download the zip the file from https://acrobat.com/#d=rZv8-z9C0z4PPMpqjbkZIQ , Unzip the contents and copy the HTM file “default.htm”
8.       Paste it inside “AICC” folder.
9.       Launch Captivate and open the project.
10.   Re-publish the project and upload the content to LMS.
Let me know if this solves the issue.
Thanks,
Ashwin Bharghav B
Adobe Captivate Team
hope it works for you!

EPrint does not work with Google Apps for Business (hosted email)

I have looked up numerous posts, from back into 2011 even, and HP still has not resolved this.
HP's ePrint does not work with companies using Google Apps for Business (hosted email).
Our emails come from our domain, but from the servers/DNS of Google, so we wind up getting
the "550 5.7.1 Command Rehected" error.
This is a major issue as more and more companies (especially small business owners) are moving away
from having in-house/Exchange servers, and they are moving toward hosted systems.
You really need to find a way to stop rejecting emails coming from Google Apps hosted email.
It's been around 4 years now (looking at previous posts). Why hasn't HP found a resolution to this yet?

I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Flash Preloader Not Working with Local Files?

Hello all,
I have created a digital resumé using a Flash
presentation. The presentation links to several SWF files that are
rather large. I have designed and implemented preloaders for the
files.
My intent is to burn the whole product to CD for
distribution. The problem I am having is that my Flash preloaders
work perfectly in FireFox; I click the button in the main
presentation and the preloader comes up in the target screen,
followed by the SWF.
However, the preloaders do not work at all in IE, which
leaves a black pane with nothing in it and causes the user to click
the button several times trying to figure out why nothing is
happening.
The Flash presentation that is being displayed is embedded in
a HTML document. The user clicks a button to load a SWF to a
separate screen; the preloader runs until the file is loaded.
Any help you could provide is appreciated.

I have attached the actionscript for the data connection. The
odd thing about this issue is some of the data is being displayed
from the webservice call and then some is not. The drop down list
is not being populated but I am getting some text in a textarea
that is on the form. My datasource is a SQL Server database and in
ColdFusion administrator, I used the actual machine name to point
to the datasource because it is directly linked to my web server.
This configuration is the one giving me problems. If I change the
datasource to my test SQL Server (server.somewhere.com) it works
fine. Does this help any?

Iphoto not working with screen saver

Ever since I upgrade to 10.6.2, my screen saver will not allow me to use pictures in iphoto. When I click on a folder to use, it gives me a message "unable to use iphoto please contact vendor for screen saver upgrade" or very close to that. HUH? Isn't apple my vendor for both? Any ideas on how to go back to using my photos as my screen saver?

My guess is that ILMediaBrowser is referring to the iLife Media Browser. You might run Software Update and see if you somehow missed an update to it. However, if it worked with a new iPhoto Library I think the iLife Media Browser is probably OK, but there is something funky in the innards of your original iPhoto Library that is crashing the Media Browser.
You could try holding the Command and Option keys down, then launch iPhoto from the Applications folder. Keep holding the keys until it asks you if you want to rebuild. There are list of items to be checked, click on the ones that sound likely to help matters.
Francine
Francine
Schwieder

Working with Screen Capture Footage in FCP

I purchased Snapz Pro X to record screen capture footage for a project I am doing. After recording the .mov files I imported them into FCP and edited together a sequence along with music and titling. Unfortunately in the output video the footage looks compressed and fuzzy. I have the project resolution set to an HD setting, but I'm still getting a fuzzy looking screen shot.
What is the proper way to import screen captures into FCP and how do I export them without loosing resolution.
Thank you ahead of time to everyone who has any input?

Hi -
When you saved your SnapZ Pro X movies, a window comes up allowing you to choose the video codec to use when saving the file. What settings did you use?
Also, have you rendered the timeline?
Thanks

Flash video has not worked with Firefox browser for years. When will you fix this?

Anyone who uses Firefox browser (for Windows or for Mac) knows that flash video playback ceased working sometime around Firefox ver 13 and has not worked since.
The Mozilla people say it is Adobe's fault - instead of fixing Firefox.
They say roll back to Adobe Flash version 10.
This solves the video problem, but then, any other services that depend on the latest Flash build, quit working properly.
This situation leaves millions of Firefox users in perpetual frustration. We can't use our browser of choice to view any web video built with Flash.
This is so unacceptable. I am unable to understand why Adobe and Firefox don't get together and iron out whatever code incompatibility is causing this.
I would really like to hear Adobe's explanation for this.

proteus-editorial wrote:
Anyone who uses Firefox browser (for Windows or for Mac) knows that flash video playback ceased working sometime around Firefox ver 13 and has not worked since.
The Mozilla people say it is Adobe's fault - instead of fixing Firefox.
They say roll back to Adobe Flash version 10.
This solves the video problem, but then, any other services that depend on the latest Flash build, quit working properly.
This situation leaves millions of Firefox users in perpetual frustration. We can't use our browser of choice to view any web video built with Flash.
This is so unacceptable. I am unable to understand why Adobe and Firefox don't get together and iron out whatever code incompatibility is causing this.
I would really like to hear Adobe's explanation for this.
Uh... I don't know what planet you posted this from, but Flash video has worked flawlessly with Firefox for hundreds of millions of users here on earth, without any gaps since Firefox was still called Mozilla.
For the record, I have Firefox 28 with Flash Player 13 installed on:
WIndows XP (SP3-64bit)
Windows Vista Ultimate (SP2-64bit)
Windows 7 Ultimate (SP1-64bit)
Windows 8 Enterprise (64bit-2 machines)
Windows 8.1 Enterprise (64 bit)
OS 0.6.8 Server
OS10.7.5
OS10.8.5
OS10.9.2
And I've had Firefox with Flash Player since 2003 on both OS formats. I've never had a compatibility problem.
I also use Chrome, IE, Opera, Safari and a few other browsers you probably never heard of (like SeaMonkey, Maxthon, Waterfox, iCab, OmniWeb)... Flash works in all of them.
I'd have to say the problem is with your system specifically, because if it was a Firefox/Flash compatibility problem, there would have been hundreds of millions of complaints about it, for over a decade. That... just isn't the case.

Keyboard repeating not working with latest update for mac?

I just updated my Macbook Pro with a new version of Yosemite and i have come to find that the keyboard repeating function is not working anymore, even with the command: defaults write -g ApplePressAndHoldEnabled -bool false
in terminal.
Is there anyway to resolve this? I find the other character extremely annoying that they always pop up
thank you!

The repeating function you want has been off by default since 10.7 was released 3 years ago. That terminal command should normally do the trick. Did you logout and login again?

Captivate is not working with VM?

Hello,
today I tried to record some clicks and movements during
using Outlook on a virtual machine. I tried to capture menus or
moving emails per draganddrop to another folder.
But the problem is that Captivate isnt capturing anything,
only 2 sheets were recorded of a session with nearly 50 mouse
clicks?? So the recorded movie is only 5 seconds long but it should
be like 5 minutes.
So what is the problem? Captivate is installed on the normal
os, outlook is part of the VM, maybe this is the problem??? But I
run the vm in window mode so it should work? But I have to use the
VM Outlook, the only thing I can change is to install Captivate on
the VM but is this the solution?

> Note that while Captivate is way cool in offering the
ability to sense
> mouse
> clicks and such, you may also tap the Print Screen key
at any time to coax
> Captivate into capturing the screen. So you may elect to
simply press
> Print
> Screen at various points to grab what was missed
earlier. For clicks and
> drags,
> you may also manually turn on Full Motion Recording
(FMR) by using the F9
> and
> F10 keys.
>
True - but since it will not record things like auto captions
"click the
Start button", or text entries, menus etc, I find it much
more useful to
install Captivate to the VM. Depends on your needs ;-)
Steve
http://twitter.com/Stevehoward999
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
http://www.elearningsummit.eu

Application is not working with mouse

Dear All,
We have a strange issue in the our application (Oracle form) in the one of our client machine.
Some times the forms are not able to work with the mouse but is able to work with the keyboard. After one or two machine restart its again working. When the issue occur we can able to work in other applications using mouse.
Our Applications server is in Other country and client are accessing from India.
This occurs for some user and not for all.
Application server Version 10.1.2.0.2.
Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit
Java Plug-in version 1.6.0_31 .
Please any info will help us lot.

Thank you for the quick replies Michael Ferrante and HamidHelal.
But since its occurring for some users (perticulary indian users) and some times. And also its occurring in production environment not in development environment.
Even the java control panel is not working with mouse.
For other country customers everything working fine.
So its difficult for me to apply the patch with these uncertainties.
Checking with fresh java installation and let you know the status.
Thanks.

MUSIC VIDEO -SURROUND SOUND NOT WORKING WITH 7.0

My surround sound 5.1 does not work with downloaded music video playblack on windows iTunes 7.0. It used to work before I updated to 7.0. At first, my surround sound would not work with 7.0 for any iTunes songs, not just downloaded videos. However, that was corrected with the version 7.0.1 update. However, surround sound still does not work on videos I am trying to play back. This includes music videos that I purchesed both before and after downloading iTunes update 7.0.1. Has anyone got any suggestions for how to fix this problem so that my surround sound 5.1 will work on playback of the music videos?

I have an Airport Express that is linked to my TV. It is interfaced to my Denon AVR. To get surround sound I had to just select the correct output option via the Denon. Then the speakers set up for SS would work.
MJ

Site list update not working with TED and Zenworks for Servers

Product: Zenworks for Desktops 7Sp1 and Zenworks For Server/TED 7Sp1HP5
Subject: Site list update not working with TED and Zenworks for Servers ,
all on Linux
Description: We have an exiting environment with 6 ZfS Servers and now we
brought up a new Server for another location. I configured all same as on
the other Server and the new one created all NAL-Apps at the new location.
But in the Application Site list on the golden App is this Application
missing. So I clicked on the Link up site list on the Distribution Screen
in C1. On ApplicationSite list the App from the new location is missing.
So I removed all and added the new from the new location and now i see all
in the application site list.When I install an app on the client on the
new location NAL is connecting alway th the same (wrong location-server
and i get an msi error 1612 or id=53272 with path=\Wrong serverpath to
file.
I looked on the other tab on C1 at the golden app an I see the backlinks
are going to all other servers without the new one. Software installation
on other locations are ok
Regards

Andreas,
I forgot to mention that you can also set the loging level on the Distributor and the Subscriber to 6. to do this at the Zenworks Server Management prompt type "setconsolelevel 6" if you want to capture this to the log file ted.log then use "setfilelevel 6"
Next delete the Distribution from the Subscriber and then re-push the channel.
What we are looking for here in the log is the creation of the object and the linking information about the gold object. it should look like this (not the failure part ;-))) )
In this excerpt you will see the entry
Golden App =
This should be were the link is to
You can check this both ways in the Golden App and in the Distributed Application.
Here is a log from me that shows this info as an example of what you should be looking for.
2008.05.29 03:35:41 [TED:Work Order In(yourserver.yes.com)] Receiving distribution: Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_YOURSERVER.BRN.FL.SUBS.SUBSCRIBERS.ZSM. GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Handle Event: Work order IN completed... Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Received (from haverhi-flbrn1.yesbank.com) Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..

HP AiO on iOS7 document capture not working with iPad2?

Has anyone else found that the Document Capture does not work with the latest version of HP AiO Remote on iOS7? The app grumbles about "The document capture feature is only available if the camera on your iPad is over 5 megapixels" - any solutions to this problem as we have about 95 iPads out in the business that need to use this function regularly

Hi VijayJois,
I understand that you are getting an error message when trying to use the capture feature in HP's AiO Remote app.
The capture feature in the most recent version of the app will give the error message that you are seeing. A work around to this is to take a photo instead of using capture. The photo is now available in the AiO app in your camera roll to send to the printer, or send via email.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Work around for iTunes not working with shuttle

Well, I have found a work around for the iTunes not working the the Shuttle. It is not pretty, and many of you may not choose to follow my lead. This procedure has a lot of dumb steps in it, but in the end, one can copy data/songs to a Shuttle.
It involves removing the current iTunes and replacing it with a version that also had a bug in it.( I told you it ain't pretty).
Procedure:
1. Go to this url: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
2. Download the old 8.0 version of iTunes for Windows.
3. Remove the current iTunes from your computer. Note after you run the remove utility in Windows, you need to delete the iTune library that isn't removed.
4. Install iTunes 8.0
Here is where it gets dumb.
This version of iTunes has a bug with the USB interface, but there is an easy work around.
5. Make sure the Shuttle is not connected when you launch iTunes.
6. After iTunes comeup, attach the Shuttle.
7. iTunes should see your Shuttle.
8. Select the music you want to upload, and drag it to the Shuttle.
9. iTunes will just sit there, so you need to get its attention. To get its attention you must disconnect and reconnect one of your USB devices, just not the Shuttle. Some folks do their mouse, one used a USB drive, and another on used is GPS because he was working from a laptop and did not have a mouse.
10. In a few moments, iTunes will do its thing and copy your data to the Shuttle. You must do this routine for each copy, so if you develop a Play List, you only have to do step 9 once.
The getting the old copy of iTunes was my idea, but a gentleman from a year ago figured out the mouse step.
I am now a happy camper, my Shuttle is full of music again.
However, I hope Apple finds a fix for the 8.2 problem soon.
Take care all.

I stand corrected on the name. By the time I figured out how to copy the songs I had a few other names in mind.
One of the first things I tried was the Reset utility. After the iTunes restore did not work, I went looking for something else. After using the utility, I connected the iPod and resynced. I had left the Autofill box checked. iTunes autofilled the iPod. I deleted those songs and tried to put a different play list in. It would not copy the songs, iTunes said there was no room even though the play list for the shuffle was empty. I looked at the settings screen and it said the iPod was full. I synced the iPod to my Mac, and that got rid of the "full" indication. That is when I started looking for an older version of iTunes, unfortunately all I could find is a version with the USB bug.

Captivate 7 preloader not working - with screen captures for clarity

Similar Messages

Maybe you are looking for