Captivate 7 re-sizes recording window when dragged
Hi
I have just had Canptivate 7 installed at work. I have used all the Captivate versions from 5. When I try to record full screen from inside a blank project (1024x768 resolution) the recording window doesnt include the task bar at the bottom. When I try to drag the recording window down it changes in size to 1024x748. I havent installed the 7 patch and i'm wondering is this a known error and will the patch fix. If I record as a simulation from scratch in full screen I dont get this issue.
thanks for any help you can provide.
Clive
I haven't seen or heard of this specific issue, but if you haven't as yet installed the patch you should do so anyway regardless. There's nothing to be gained from NOT installing.
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When dragging a key frame or object it takes about 10 seconds to let go of that object or key frame. I'm working in a after effects comp that uses 3d lights solids and ai vector imaged. The file was started on a Windows machine in which it had no issues
-I'm working in after effects on my new mac pro that is currently the fastest and most expensive computer that apple sells 5/25/14.
-I'm working in an after effects comp that uses 3d lights solids and ai vector images.
-The file was started on a Windows machine in which it had no issues.
On the Mac. Moving lights or key frames in the time line it really lags really lag and is barely workable.
Just got this mac wondering if I need to adjust settings. I hope...
BTW other things are in fact very fast such as ram previewTodd
thanks for getting back to me so quickly I’ve answered the questions below.
Let if you need any thing else
G
What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
After effects cc 12.2.1.5
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Yes this morning 5/25/14
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac”.
osx 10.9.2
If you are getting error message(s), what is the full text of the error message(s)?
No error message
What were you doing when the problem occurred? What is the exact sequence of steps that you are taking
moving a key frame of element in an after effects comp
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
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Mac Pro
Processor 2.7 GHz 12-Core Intel Xeon E5
Memory 64 GB 1867 MHz DDR3 ECC
Graphics AMD FirePro D700 6144 MB
Software OS X 10.9.2 (13C64)
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what it came with
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
NO
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”.
illustrator files, solids, action essentials stock footage QT( PNG codec)
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2”
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NA
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