Captivate 7 says it's a trial version when it is in fact not...

Hi
I haven't been using my Captivate 7 much lately because my job description changed a little bit. But today I wanted to record a little something, and it says I have 00 days remaining of my trail version.
Now this is a fully paid for, Captivate 7 upgrade from Captivate 6.
The only reason this might have happend, that I can think of is that my PC got a new motherboard this summer. The other one was fried...
How can I fix this and make it understand that this is in fact a liscensed version?
Any help is appreciated.
BK

SOLVED.... just had to type in my serialkey and it was ok again.

Similar Messages

  • Says that i have trial version, when i have permanent adobe creative suite

    discrepency

    its been activated and registered since early or at least summer 2014. been using it. have cloud update. wonder if i accidentally updated to the trial version . I have version that can be disc back up, but they do not sell it like that any more, its all cloud based. It just recently started saying trial. I have to continue on trial or register my serial key, but says my serial key is invalid. I have adobe creative suite 6, not monthly pay version but the life time cloud supported, payed for by my school. I go on the adobe website under my adobe account and my adobe suite 6 registered with the serial key shows registered to me. the cloud update is the only thing that i can think that would of changed it. may be it will default back to original adobe cs6 when the trial is over.  I don't see any other way it would go from being activated as regular adobe trial. I have used it many times between 2014 and now. it didn't show as trial until now 5/3/15. in the cloud it gives an option to click on the cloud trials. maybe I did this on accident or there a gliche when update my permanent programs. I am going to call for adobe tech support tomorrow 5/4/15. this ridiculous that this occurs this easy. maybe its new gliche in there system, because all adobe CS6 programs are cloud supported. Adobe tech support told me this. I would prefer not have to re-install because it was long painful ordeal the first time. It is not cloud subscription. I wonder if I was suppose to the cloud updater at all for non subscription cloud supported programs. ARRRRRRGGGGG!!!

  • CS6 Design & Web Premium says it's a trial version.

    Hello, I have bought CS6 Design & Web Premium. I can see it when i use my adobe-id with th registered products. Nevertheless the software won't startup since a month because it says it's a trial version. When i try to register with the original serial number it won't accept. Does anyone know what's wrong? Thank you.

    Thank you for your reply. All the checks are fine, I have acces to the activation server but the next step is a problem:
    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    I can not find a file like that. So as I assume there is a connection to the activation server but there is no document in my system to tell that this is no trial version, is that correct?
    So what to do next?
    A Probst

  • I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it?

    I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.

    Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

  • How do enter my product code into a trial version when I have a student copy of Adobe Photoshop CS6

    How do enter my product code into a trial version when I have a student copy of Adobe Photoshop CS6

    Redemption Code Help
    Installing and Activating a Try & Buy product
    Mylenium

  • Purchased Photoshop Elements, now it says it's a trial version

    I recently purchased Photoshop Elements 12 and installed it (yes, I put in the serial number) and now it says that my "Trial Version" has expired. I did not install the trial version. I uninstalled it, cleared out my temp files, and reinstalled it. It still says my trial version expired. Is there any way to resolve this? I am running Windows 8.

    What wording identifies the number you are using that you call the "registration code"?  Is this for Photoshop or Premiere Elements?

  • Won't restart after updating - it say's XULRunner Error: Platform version '1.9.2.3' is not compatible with Minversion = 1.9.2.11 Maxversion = 1.9.2.11

    Updated from Firefox version 3.5.7 and it won't run. I get this error - it say's XULRunner Error: Platform version '1.9.2.3' is not compatible with Minversion>= 1.9.2.11 Maxversion>= 1.9.2.11

    See my post here: [/questions/759671]

  • My CD reader says all my CDs are empty when I know they are not. Is my reader down or is there a setting that is off?

    My CD reader says all my CDs are empty when I know they are not. Is my reader down or is there a setting that is off?

    Yes. you should keep your media in iTunes, and indeed you should also keep a backup of your library as well. if you have the device set up for manual management then the content would remain on it when deleted from the library, but you would have no way to restore the device if there was a problem.
    See also: Getting iTunes & Windows Media Player to play nicely
    tt2

  • I have the trial version but my cloud libraries are not showing up. Is this a limitation of the trial version?

    I have the trial version but my cloud libraries are not showing up. Is this a limitation of the trial version?

    Hi Amy,
    Can you please let me know about the AI CC version on your machines ?
    WIN: AI menu Help >> About Illustrator
    MAC: AI menu Illustrator >> About Illustrator
    The Libraries panel is shipped in AI CC 2014.1 release. If the AI CC version is not AI CC 2014.1 than please update AI CC 2014 using the creative cloud application (quit & re-launch the CC app).
    Thanks & Regards,
    Raghuveer

  • Why is InDesign CS6 coming up as trial version when I try to launch it? CC says it's updated.

    I haven't used InDesign for a while and suddenly when I try to launch it, I'm made to log into my Adobe account and use a trial version. What's up? My Creative Cloud screen says it's updated and I'm paid up on my dues.

    I haven't used CC, so this is just a shot in the dark, but iTunes has a menu item where you authorize the program/account. Is there something similar in CC? It may just be a matter of your computer and the Adobe server exchanging a snip of code that got dislodged. If you haven't used it in a while, it could be that it times out or a software update to your system threw out something similar to a cookie. I'd check there first, and then try with Adobe's tech support or customer support.

  • Why am I told that I only have a free trial version when I have a subscription to the Creative Cloud

    I have a subscription to Creative Cloud (student and teacher version), but whenever I open one of the Adobe programs (installed using the Adobe Application Manager after signing in with my Adobe ID), I am told that I only have a trial version of the app. I am given the options to register the software or continue with trial. When I try to register, it tells me that I will sign in with my Adobe ID. After signing in, it asks me to input a serial number, but I never got a serial number so I can't do anything. Can anyone explain what's going on?

    CS6 applications in Creative Cloud unexpectedly revert to trial mode
    Mylenium

  • Hi Ive downloaded the free trial version of Fcpro x and its not working, an error message comes up saying: You can't use this version of the application ''final cut pro trial'' with this version of OS X You have OS X 10.8.5. it requires 10.9 or later,Help

    Hi friends.
    Ive downloaded the free trial version of Final cut pro x and its not working, an error message comes up saying: You can't use this version of the application ''final cut pro trial'' with this version of OS X You have OS X 10.8.5. it requires 10.9 or later, please can anyone Help.

    Just download Mavericks (10.9) its free and installed it (Mac App Store)

  • Lose changes to trial version when installing licensed version?

    I used the trial version of Lightroom. Just bought a license, it says I must delete the trial version, install the licensed version.
    Will I lose the work I've done in the trial version?

    no.  those files should have been saved in another (different from the installation directory) directory.

  • Why only trial versions when payment has been made

    Paid for Adobe Creative Cloud last Thursday, payment has gone through on credit card yet when I access my account to download the programs to the desktop I'm only getting trial versions?
    I received my invitation to join the team but that's it.

    Whittroph if you are unable to activate your membership then it is likely your computer is unable to contact our activation server.   Please ask your I.T. department to review the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.

  • How can I opt out of Trial version Elem 11?  I do not see any prompt.

    Need to get out of the Trial version Elem 11 so I can go to other Photoshop products.

    I'm not sure what you mean. If you mean you don't want the trial anymore uninstall it via control panel (windows) or the uninstaller in Applications>Adobe Photoshop Elements 11 (mac). If you mean you want to activate a trial as a regular version, just enter your serial number.
    If neither of those is what you want you to do, more detail, please.

Maybe you are looking for