Captivate 7 Smart Shapes not displaying according to timeline duration

If a put per say an arrow set for 2 seconds, the arrow will display throughout the slide and not disappear after 2 seconds.  I really need to resolve this issue asap.  I have the same issue in V6 and V7.
Thanks for your help.

Hi mary_td,
HTML5 output will work for PPTX files with High Fidelity checked in PowerPoint Import dialog while importing on Windows.
It will not work for PPT file as mentioned in your post. You can save your PPT as PPTX if that is the case.
If you still see the issue. Please mail me the pptx file.
My Email ID: [email protected]
Regards,
Nitin Kumar
Adobe Captivate Engineering Team

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