Captivate 7 Software Simulation no longer records.
I've been using the software for months. Now all of the sudden when I try to record a simulation Captivate will not capture mouse clicks or movements or screen chaanges. The only things I can get to record are keystrokes. i.e. typing, TAB, Enter.
I'm using Captivate 7 64bit on windows 7 64bit.
The problem I had sounds similar to yours. When I attempted to record a software simulation on my secondary monitor, Captivate would capture keyboard-based actions and manual requests for screen shots (Prt Scr), but it would not capture mouse-click actions. The solution I found for this problem was to move the recording window, the red rectangle, to my primary monitor. Once there, all actions, including mouse-click actions, were recorded. I even found that I could switch which monitor was my primary monitor and Captivate would record normally as long as the recording window was on my system's primary monitor.
Hope this helps.
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Captivate 4 -software simulation error
I'm using Captivate 4 running on Parallels/Windows 7 (32 bit) on MacBook Pro. Software simulation won't record or stop. Any ideas?
Is anyone using this configuration?
Thanks,
NancyHello,
Which Operating System you are using ?
Which version of Adobe Captivate 4 are you using, 4.0.0 or 4.0.1 ?
If you using 4.0.0, try installing Captivate 4.0.1 update from here :
http://download.macromedia.com/pub/captivate/update/captivate_4_updater.zip
Thanks,
Vikram -
Captivate 6, Software Simulation, how to rewind when done
I've been tasked with creating some short Captivate 6 software simulation videos on various computer training topics. No problem doing this! And if the user wants to replay the video (uploaded to a Learning Mgmt. System as a SCORM file, not sure of the details since I don't handle the upload) they click the rewind button on the navigation bar. But...now I'm being asked to do something in Captivate that will automatically rewind the video once it reaches the end. Seems that if it's opened again (the user can see the videos he's watched in his Learning History), it's at the end and the user has click Rewind. The only instr. I can find are if you add a video to a Captivate project then you can auto rewind the video on that slide. However, this is the entire software simulation project that I need to rewind back to the beginning. Can this be done? thx!
Ok, I just tried it in a new project and think there might be a wider problem here.
I copied the first (target) and last slide into a new project. I added a slide in between.
I added a button to the last slide to jump to Slide 2 and a button to jump to Slide 1. When I previewed each, I noticed that the playhead in the playbar jumped to the start of each slide. Hoorah.
I then set about recreating the basics of my original project. The variable names had automatically been copied over, as did only one conditional action (but 3 other actions were not copied over from those slides). All button and text names had automatically changed to the default and no advanced actions were associated with buttons or the TEB.
I deleted the one action that had been copied over and then tried to delete the variables too but the project wouldn't let me, saying these were in use somewhere. (Not as far as I could be see.) ...So I chose to use them again.
I renamed the buttons, text boxes etc., recreated the advanced actions and associated them to buttons/TEB etc. Basically set it up as it was.
I previewed it. From the last slide, jumping to slide 2 went to the start of that slide but (problem) jumping to slide 1 went to the last frame.
I am attaching some screenshots FYI. The interactions hinge around the name of the main character in a story (her name is Lani). By clicking enter, the default name stays and slide 2 begins. Otherwise the user can change this name (in the TEB) and then they have to choose gender (boy or girl button). After that, slide 2 starts. So there are three actions: NameChange2 (conditional), Clicking_BoyButton (standard) and Clicking_GirlButton (standard). You can recreate something like it if your interest extends that far!
Unless there is a problem with Cp7, perhaps some form of corruption was copied across between the projects (with the variables that I couldn't delete).
Thanks again! -
Captivate 6 Software Simulation Recording Quality
Is there a way to set Captivate 6 to automatically record software simulations (demo) as high quality instead of optimized? I have a feeling there's a setting that I'm just missing. Thanks.
Ok, I just tried it in a new project and think there might be a wider problem here.
I copied the first (target) and last slide into a new project. I added a slide in between.
I added a button to the last slide to jump to Slide 2 and a button to jump to Slide 1. When I previewed each, I noticed that the playhead in the playbar jumped to the start of each slide. Hoorah.
I then set about recreating the basics of my original project. The variable names had automatically been copied over, as did only one conditional action (but 3 other actions were not copied over from those slides). All button and text names had automatically changed to the default and no advanced actions were associated with buttons or the TEB.
I deleted the one action that had been copied over and then tried to delete the variables too but the project wouldn't let me, saying these were in use somewhere. (Not as far as I could be see.) ...So I chose to use them again.
I renamed the buttons, text boxes etc., recreated the advanced actions and associated them to buttons/TEB etc. Basically set it up as it was.
I previewed it. From the last slide, jumping to slide 2 went to the start of that slide but (problem) jumping to slide 1 went to the last frame.
I am attaching some screenshots FYI. The interactions hinge around the name of the main character in a story (her name is Lani). By clicking enter, the default name stays and slide 2 begins. Otherwise the user can change this name (in the TEB) and then they have to choose gender (boy or girl button). After that, slide 2 starts. So there are three actions: NameChange2 (conditional), Clicking_BoyButton (standard) and Clicking_GirlButton (standard). You can recreate something like it if your interest extends that far!
Unless there is a problem with Cp7, perhaps some form of corruption was copied across between the projects (with the variables that I couldn't delete).
Thanks again! -
Problem trying to export software simulation in captivate CS5
Hi I have a problem trying to export a Captivate cs5 software simulation to flash cs5 gives me this error
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anyway. PSD is limited to a certain pixel size too. an image can only be so big then you have to use a different format. i don't know the cutoff point, that could be an issue too.
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Set number of attempts in software simulation assessment
How do I set the number of attempts in captivate 6 software simulation assessment?
Hi there,
You can set the number of attempts on interactive objects generated during Software simlution recording.
Pror to recording you can go to edit > Preferences > Recording > Modes, select the mode and set the attempts.
After recording if you would like to change the attepmts in that simulation, then you can select that click box or Text entry box, go to the properties panel, anc can change the attempts.
If you would like to set the attempts for the whole Quiz itself, then go to Quiz > Quiz Preferences > Pass and fail and can edit the attempts for the Quiz level.
Thanks. -
Published software simulation not displaying correctly when published
Hello,
When viewing a Captivate 6 software simulation either through the Preview mode or when published, screens will 'break up' at different points - part of the previous screen will stay in view when it moves to the next screen. This doesn't happen for the first couple of times it is viewed, which is a worry as you never know who/when it is going to happen.
Once the projects is copied over to a new blank project it will be fine for a few views and then do the same again - it is not always at the same place.
Does anyone know what may be causing this?
Thanks,You might try de-selecting the Advanced Project Compression option in the preferences:
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Captivate 4 will not record software simulation with Windows 7
Hi,
I have a Dell M6400 labptop, 32-bit, operating system is Windows 7. The patch I downloaded through Help->Updates-> on Captivate fixed
my microphone problem, but did not help the software simulation problem.
I get as far in the process as having the screen setup with the red bounding box and controls visible. After choosing automatic I then click on the record button. There is a shutter sound, but it won't save anything. I get back to Captivate and it has not recorded anything.
I then installed it on my main computer which is 32-bit and uses windows xp. I did exactly the same thing as my above mentioned laptop and it did the software capture beautifully. So it must be the Windows 7.
I am disappointed that the patch didn't fix that. Will one be coming soon that will?Okay, I have been trying to use Photoshop CS4 Extended as my software simulation. It refused to work on Captivate 4
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preference-->performance--> and the openGL was unchecked and I checked it. I think that Photoshop had a problem and turned off the
the openGL. I have the latest update for my graphic card, so I'm not sure why it affected the GPU.
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Captivate 6 Hangs while recording video demo and software simulation
I am running captivate 6 on windows 7 SP1 64 bit operating system. Captivate 6 hangs whenever I tried to record video demo or software simulation. I am running captivate 6 as an administrator.
Hi Peekay,
Thank you for contacting Adobe Support.
Please use the following steps and let us know if it solves the issue:
1) Try recreate preferences for Adobe Captivate (For this close captivate and navigate to the location C:\Users\your account name\AppData\Roaming\Adobe\Captivate and rename the captivate folder)
2) Try creating a new Admin user account on your system and then try the simulation.
Thanks and Regards
Loveesh -
Captivate 5.5 Software simulation video crashes when adding audio recording
I run Windows 7 and Adobe captivate crashes after trying to start a audio recording in software simulation. My simulation is ready and the moment, I click the "record audio" button, the application freezes and I have to go to end the application via Task Manager.
Solution approaches:
I have started Captivate as administrator and that didn't help.
I have then tried to look up my preferences but didn't find any files which i could identify as preferences.
I have already tried the solution in the Note below (http://forums.adobe.com/thread/759455)
Help please.
Thanks,
AI am having similar issues, but with the internal speach generator. I have both simulation and demonstration videos. I was able to enter text and convert to Paul's voice without issue, but the minute I tried to add closed captions Captivate totally locked up. And now when I try to do any sort of audio edit, no matter which method of access to the audio (using Audio - Audio Management or Audio - Speech Management or the Add/Edit Audio buttons in the Properties window or using the Closed Caption button in the Slide Notes tab or double click the audio wave file in the Timeline tab) Captivate totally locks up. I was originally able to create 1 file with closed captions but now it also locks up when I try to edit and no other file will let me add CC or use the Audio edit features.
Captivate 5.5, Windows 7; run captivate as admin or not - no difference. Run captivate on my primary or secondary monitor - no difference; run captivate with or without other applications open - no difference.
When I force close using Task Manager I did get a CpDump file that was created. Not sure what to do with that...I submitted a bug but have heard nothing back.
I did follow the steps in the earlier referenced link about deleting the preferences. I also did not find a specific file/folder labeled preferences but my IT group said it was OK to delete the entire final folder in the referenced chain (Captivate 5). Once I did that, I had access to my Closed Captions again and could edit the audio. -
I've been recording Software Simulations in monitor 2 (screen 2 of 2) and an application in monitor 2 to produce automatic demo, assessment and training output. It should be possible but the system doesn't capture all recordable actions (the result is 1 slide for each of demo, assessment and training versions with the ‘final’ screen view and one mouse movement). However if I shift my recording area to screen 1 (i.e. monitor 1) there are no issues. It can be worked around, however is there some other set-up option I'm overlooking?
Thanks in advance for any input.
JennyThank you so much for posting your question. I would have never stopped to think that which screen I was trying to record might make a difference. I was having huge issues with a software simulation not capturing all the necessary screen changes (on Monitor 2), but after reading your post, I moved it to Monitor 1, and it's working as it should again.
You just saved me lots of frustration. -
Can I show quiz results in the recording of software simulation?
Hello, Everybody, I'm using Adobe Captivate 7. I want to show quiz results after recording the software simulation. If the recording type is training, the user need to click for the instructions. When the user's click is wrong, the captivate will show the failure message and I want to reduce my score due to the wrong click. Please give me a instructions. Thanks!!!
Please do not double post issues.
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How do i remove popups in software simulation - captivate 8
Hi,
I have recently moved to captivate 8 - straight from captivate 4. I have recorded a software simulation and am now in the process of editing it. On some screens captivate has captured the popup messages you get when you hover over a button or link, in the past in captivate 4 i would copy the background out of captivate, remove the pop using paint or photoshop and paste the edited background back in to the simulation.
In captivate 8 i finding i am unable to do this. When i preview the screen capture the pop up message appears, however when i look at the background there is no pop up. It seems to be there as part of the screen capture, if i use the skimmer to run over the timeline the popup appears in the last few seconds, if i trim the slide of the seconds the pop up remains. I have been unable to find any options for removal of the pop ups.
Does anyone have a solution for this problem?
Thanks
GlennYeah, somehow those tooltips are animated in the background slide.
My fix: edit that background slide in Photoshop, ensure it shows what you want (i.e. not the tooltip), copy (or save) that flattened background image, back to Captivate, create a new slide after the 'odd' one, paste the background slide (merge with background), copy over any other elements from the 'odd' slide...then delete the odd slide.
There is an option to capture tool-tips or not, I believe, in the capture setup/preferences... -
Auto Record in Software Simulation
Hi, I am attempting to create a software simulation of CATIA
V5.
Only the first frame gets recorded. No mouse activity or
selections frames are created after the initial frame. Then the
only way to end/save the session is to activate Captivate in the
task bar.
I have tested the Software Simulation Auto mode with other
softwares, Maya, Max, and Adobe products, and it seems to work ok.
Problem is, CATIA V5 is my focus software.I get mouse clicks, and the associated sound, sporadically,
about every fourth or fifth action.
The only way to stop the Captivate 4 session is to first
select the Captivate button on the task bar, then I can select the
"End" button and the session ends.
Full Motion Recording catches more of the action but still
not all.
For Example:
I Select File, the action gets recorded
I select New, the action NOT recorded
This brings up a new project window, the window is recorded
I select part out of the options list, action NOT recorded.
This is a bit frustrating because C4 works with other apps
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Recording Software Simulation using Epiphan VGA2USB
Hi,
Can someone help me with an answer for the below question:
I have one question : How can we Record Software Simulation in Assessment mode in the following scenario :
1.laptop 1 has Adobe Captivate installed and is the source recording machine
2.laptop 2 has the software for which the recording and simulation needs to be done but this does not have captivate.
3. We use Epiphan's VGA2USB device to perform screen capture from Laptop 2 to Laptop 1 using Epiphan Capture Tool software.
My Question is : How can we get the clicks done on Laptop 2 be recorded using Captivate on Laptop 1, so I can capture the recording in Assessment Mode.
Thanks
RaghuHi Raghu,
Firstly, we do not recommend to record a different machine using a remote client, as there could be issues with latency.
If both machines are in same domain/intranet, you can use the Remote Desktop Share and while recording choose an application to record from list as RDP Service, readjust the recording window and start capturing.
Captivate would capture the events from Application listed which in this case would be RDP, I have not personaly used VGA2USB, if it can recreate a similar scenario you can test that as well.
Thanks,
Anjaneai
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