Captivate 7 Trial - problem installing
I downloaded the trial which resulted in a file called 'Captivate_7_LS21.dmg.part'. When I tried to install (by double clicking) I got an errors message saying 'disk image not recognised'. I'm working on MAC OSX 10.8.4.
Suggestion to fix would be appreciated.
Thanks
Ann
Hi
Thanks for your answer. I have tried downloading again and get this message
"The Akamai Download Manager has encountered a fatal error. Content invalid."
The link to download the file directly does not work - it does not act as a link.
I have brieflyl looked at the trouble shooting headings and none seem to fit this situation.
Ann
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hello;
I have a problem installing Netwever SAP (ABAP) trial,during the extraction of DBMax (45%), the first step that goes well but during the instalation when I see a message "please wait the installation lasts 2 hours is" it is almost 1 hours and 30 minutes,
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C:\sapdb\NSP\log.txt :
(Mar 28, 2009 8:30:12 PM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, An error occurred and product installation failed. Look at the log file C:\sapdb\NSP\log.txt for details.
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at com.sap.installshield.maxdb.maxdb_call_sdbinst.install(maxdb_call_sdbinst.java:193)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
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can someone help me to solve this problem:Mr, I think it not a problem with antivirus , because I have try to install sap netweaver in a Virtual PC, which I have no antivirus software installed,I see it an error that tells me to see both text.log files, which are:
you can read my log file which contains more details:
FICHE1 :
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
STDOUT:
Installation of MaxDB Software
STDOUT: *******************************
STDOUT: starting installation Su, Mar 29, 2009 at 22:05:30
STDOUT: operating system: Windows I386 NT 5.1 Service Pack 2
STDOUT: callers working directory: C:/Documents and
Settings/Administrador/Bureau/SAPNW7.01ABAPTrial/image
STDOUT: installer directory: C:/sapdb/NSP/_tempLocation
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory STDOUT: archive directory: C:/sapdb/NSP/_tempLocation
STDOUT:
MSG: debug package SDBBAS.SDB is valid
MSG: debug package SDBKRN.SDB is valid
MSG: debug package SDBUTL.SDB is valid
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
MSG: group SDB Operators created
STDOUT:
starting preparing phase of package Base 7.7.04.23 32 bit
STDOUT: -
ACTION: append "sql6" to C:/WINDOWS/system32/drivers/etc/services
ACTION: append "sapdbni72" to C:/WINDOWS/system32/drivers/etc/services
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
return value of installVC80Runtime(): 1
ACTION: make directory "c:/sapdb/data" mode "775"
ACTION: make directory "c:/sapdb/data/config" mode "775"
ERR: cannot set access control list of independent data path: cannot set new acl for c:sapdbdata: Le
mappage entre les noms de compte et les ID de sécurité n'a pas été effectué.
ACTION: make directory "c:/sapdb/data/config/install" mode "755"
ERR: cannot set access control list of install regsitry path: cannot set new acl for
c:sapdbdataconfiginstall: Le mappage entre les noms de compte et les ID de sécurité n'a pas été
effectué.
MSG: InstallRegistry: space check ok: 16030008 kb on C: (31728340 kb total) available
MSG: install registry successfully locked
MSG: InstallRegistry::Log: space check ok: 16030008 kb on C: (31728340 kb total) available
MSG: writing 0 packages
MSG: net install registry size = 63 bytes MSG: wrote install registry (125 bytes)
MSG: InstallRegistry: reserved 1024 kb disk space
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech":
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTech": No such file or
directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTechInstallations": No
such file or directory
Can't open registry key "HKEY_LOCAL_MACHINESOFTWARESAPSAP DBTechInstallations": No
such file or directory
STDERR: getInstalledReleasesWin(): wrong version format
getRelease():/pgm/kernel.exe not found
WRN: old DBROOT installation found
0.0.0.0 in "" ignored
MSG: no installation data to migrate
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: independent data path: c:/sapdb/data
STDOUT: independent program path: c:/sapdb/programs
ACTION: make directory "C:/sapdb/programs" mode "555"
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBBAS.TGZ"
ACTION: make directory "c:/sapdb/data/wrk" mode "770"
STDOUT:
package Base successfully checked
STDOUT:
starting preparing phase of package SAP Utilities 7.7.04.23 32 bit STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: : c:/sapdb/data
STDOUT: independent program path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SAPUTL.TGZ"
STDOUT:
package SAP Utilities successfully checked
STDOUT:
starting preparing phase of package ODBC 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: odbc path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBODBC.TGZ"
STDOUT:
package ODBC successfully checked
STDOUT:
starting preparing phase of package SQLDBC 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: dbc path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBC.TGZ"
STDOUT:
package SQLDBC successfully checked
STDOUT:
starting preparing phase of package MaxDB ADO.NET Driver 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: MaxDB ADO.NET driver path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBADO-SDK.TGZ"
STDOUT:
package MaxDB ADO.NET Driver successfully checked
STDOUT:
starting preparing phase of package JDBC 7.6.05.06
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: java driver path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBJDBC.TGZ"
STDOUT:
package JDBC successfully checked
STDOUT:
starting preparing phase of package Server Utilities 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: independent program path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBUTL.TGZ"
STDOUT:
package Server Utilities successfully checked
STDOUT:
starting preparing phase of package Database Kernel 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: dependent path: c:/sapdb/nsp/db
ACTION: make directory "C:/sapdb/NSP/db" mode "555"
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBKRN.TGZ"
STDOUT:
package Database Kernel successfully checked
STDOUT:
starting preparing phase of package Redist Python 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: redist python path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBRDPY.TGZ" STDOUT:
package Redist Python successfully checked
STDOUT:
starting preparing phase of package Loader 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: loader path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBLD.TGZ"
STDOUT:
package Loader successfully checked
STDOUT:
starting preparing phase of package Messages MSG 0.7113
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: messages path: c:/sapdb/programs STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SDBMSG.TGZ"
STDOUT:
package Messages successfully checked
STDOUT:
starting preparing phase of package SQLDBC 76 7.6.04.14 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: dbc path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SQLDBC76.TGZ"
STDOUT:
package SQLDBC 76 successfully checked
STDOUT:
starting preparing phase of package SQLDBC 77 7.7.04.23 32 bit
STDOUT: -
STDOUT: checking interferences to other packages... STDOUT: ok
STDOUT: collecting data finished:
STDOUT: dbc path: c:/sapdb/programs
STDOUT: start extraction test run of "C:/sapdb/NSP/_tempLocation/SQLDBC77.TGZ"
STDOUT:
package SQLDBC 77 successfully checked
STDOUT: checking filesystem "C:"... free disk space ok
MSG: available = 16026740 kb
MSG: needed = 564355 kb
STDOUT:
starting installation phase of package Base 7.7.04.23 32 bit
STDOUT: - -
Problem Installing Trial of Photoshop CS5 extended edition
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--------------------------------------------Summary--------------------------------------- -------------
ERROR: Set payload canceled status
ERROR: Payload {02731921-5711-4E7A-A898-D6BCF0F2A1CD} has an action "repair" but no resultState
ERROR: Payload {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} has an action "install" but no resultState
ERROR: Payload {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} has an action "install" but no resultState
ERROR: Payload {08D2E121-7F6A-43EB-97FD-629B44903403} has an action "repair" but no resultState
ERROR: Payload {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} has an action "install" but no resultState
ERROR: Payload {0D067D13-C3D7-4EA6-B346-740CD91FD547} has an action "install" but no resultState
ERROR: Payload {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25} has an action "install" but no resultState
ERROR: Payload {15FEDA5F-141C-4127-8D7E-B962D1742728} has an action "repair" but no resultState
ERROR: Payload {1D830E80-28A4-11DF-A025-0024E8692489} has an action "install" but no resultState
ERROR: Payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} has an action "install" but no resultState
ERROR: Payload {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} has an action "repair" but no resultState
ERROR: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState
ERROR: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} has an action "install" but no resultState
ERROR: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} has an action "repair" but no resultState
ERROR: Payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} has an action "repair" but no resultState
ERROR: Payload {4438C826-1FD0-4D04-A70B-24FE1580AB21} has an action "install" but no resultState
ERROR: Payload {54F4466A-091A-46DA-B697-43D55CEF9DF6} has an action "install" but no resultState
ERROR: Payload {56540320-C921-1029-83D9-FE864D1FC1DF} has an action "install" but no resultState
ERROR: Payload {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} has an action "install" but no resultState
ERROR: Payload {6B485102-4593-43F6-BA45-F14D690B0C64} has an action "install" but no resultState
ERROR: Payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} has an action "install" but no resultState
ERROR: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "install" but no resultState
ERROR: Payload {6E505C8F-2896-11DF-9B64-0013724DD917} has an action "install" but no resultState
ERROR: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState
ERROR: Payload {73A4DC5E-226E-42BA-8ECA-2822592AC044} has an action "install" but no resultState
ERROR: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} has an action "install" but no resultState
ERROR: Payload {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} has an action "install" but no resultState
ERROR: Payload {87AFDFF2-D852-4B1F-ABFB-0EAFA5A39B7B} has an action "install" but no resultState
ERROR: Payload {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} has an action "install" but no resultState
ERROR: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} has an action "install" but no resultState
ERROR: Payload {AE9B837F-D135-42FC-BE03-33545B5DCBDC} has an action "install" but no resultState
ERROR: Payload {B60B8713-F828-44F9-BEEE-7596F814E540} has an action "install" but no resultState
ERROR: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "install" but no resultState
ERROR: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState
ERROR: Payload {BEC5B482-32A1-43E0-B7F7-9BF9592A1069} has an action "install" but no resultState
ERROR: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "install" but no resultState
ERROR: Payload {CFA46C39-C539-4BE9-9364-495003C714AD} has an action "repair" but no resultState
ERROR: Payload {D1A19B02-817E-4296-A45B-07853FD74D57} has an action "repair" but no resultState
ERROR: Payload {D31D91FE-F0E8-4DF1-812C-9400BE92A386} has an action "install" but no resultState
ERROR: Payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} has an action "repair" but no resultState
ERROR: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "install" but no resultState
ERROR: Payload {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} has an action "install" but no resultState
ERROR: Payload {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} has an action "repair" but no resultState
ERROR: Payload {E995AC53-954A-48D2-A861-613B8D42A9BE} has an action "install" but no resultState
ERROR: Payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640} has an action "install" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC80_CRT_x86: User canceled installation
ERROR: User cancelled the operationpeople keep telling me that my problem is my computer doesn't meet the system requirements but I have checked them and it does.
Perhaps it doesn't, after all? I'm sorry to say so, but just saying that your computer meets the specs when we don't know what they exactly are is not useful in any way. Please provide the full specs and hardware details.
ERROR: - Microsoft_VC80_CRT_x86: User canceled installation
Why does this happen? Do you really cancel the installation or is this a potential external issue? If the Microsoft installer is cancelling itself (it is a separate pop-up panel in teh main install), then this would be further indication that something is wrong with your computer in the first place and it doesn't qualify...
Mylenium
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