Captivate 7 - Videos not playing

I have inserted videos into a Captivate 7 presentation.  However, when I publish they do not play in the SWF file format, work fine in PDF (of course).  I have encoded the videos from mp4 to flv to f4v using the Adobe Media Encoder.  I have ensured all files are on the local computer and not hidden behind a firewall.  I have started over multiple times and tried again.  I'm sure this is probably an easy fix, but I sure can't figure it out.  Does anyone out there have any thoughts? 
Thank you for your input!

If you're testing the playback of externalized videos from a locally published folder then you need to set the folder up as a trusted location inside your Flash Global Security settings.
See this post for details:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/how-to-set-up-flash-global -security
If you want 300 more troubleshooting tips for Cp, you'll need to read the book:
http://www.infosemantics.com.au/troubleshoot-adobe-captivate

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