Captivate 8 - characters downloaded and installed but...

I am seeing the .png files in the correct folder.  But they appear to have been damaged in some way.  I have downloaded the file from adobe a couple of times, installed a couple of times, cleaned out the preferences.
Any thought on this?
Chris

Thanks.  I've been doing that.  The interesting thing that I've seen is that the .png files for Tyrell numbered 3 to 10 are not available inside Captivate.  The others are available.  Just weird...

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