Captivate 8 hangs on update attempt ...

I'm using Captivate 8 on a Toshiba PC. I created a project by importing a PPT presentation, and I've been going back and forth between project and presentation, updating as needed. But now Captivate hangs at 10% when I try to synchronize / update with the latest changes to the PPT.
What am I doing wrong?

I am having the SAME exact problem and can not seem to find a solution.
I downloaded the trial of Captivate 5, and when I double click the icon to launch it, it just hangs and says "Loading..." but never loads, eventually I click on the Captivate logo, and an error box comes up stating the program must close. I am using Windows 7 64 bit with about 750GB of free space. Here is what I have tried thus far:
I uninstalled, restarted and installed again, many times.
I re-downloaded the trail and tried installing again, many times.
I downloaded the updated UpdaterNotification32bit file and replaced it and rebooted.
I do not have any other CS5 products on my computer
Whenever I try to install, I do get the dialog box that states "A machine restart is required, quit and restart or continue", so I have restarted umpteen times, and there is no reason for it to have to be restarted, but that comes up every time I reinstall. I have gone to the registry to delete HKEY_Local_Machine...\Inprogress file, but no such file exist in my registry.
When Captive is hanging, it is using about 13% of the CPU and my memory sits at about 24%
There are no open dialog boxes that are causing the hang. Sometimes one comes up and I check it, sometimes nothing comes up. Either way it hangs.
I run the app as Administrator.
And still Captivate 5 will not launch. I did get it to open once, the first time I replaced the UpdaterNotification32bit file and restarted, but once I closed it, it went right back to the same problem. Any suggestions?

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Sir, i have apple macbook the old not it is neither pro nor air it is a simple one . it is running on mac 10.5.6 and i am not able to update it to 10.5.8 it hangs while updating so please help

sir i cant update my macbook to mac os x 10.5.8 . it hangs wile updating and i am looking for a better update . knidly reply thanks

Some general advice on updating Leopard:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US

App Store hangs on install attempt

Whenever I click an "install" or "buy" button in the App Store, the App hangs forever and fails to respond to any input, forcing a Force Quit. I've tried repairing permissions, rebooting, zapping the PRAM, and installing the 10.6.6 combo update on top of the existing update.
This problem surfaced as soon as I updated to 10.6.6. I initially rebooted a couple times, left the problem alone, and it went away unexpectedly. Now it seems to be back... only this time, it's apparently personal.
I've also had problems attempting to load Final Cut Studio 2 apps, which hang on startup and fail to launch any windows. I mention it here because I ran across a poster suffering through issues with his pro apps who was also experienced the App Store hanging on purchases. That can be found here: http://discussions.apple.com/message.jspa?messageID=12907935#12907935
I don't know if those two are connected, but I've tried virtually everything (permissions, PRAM, trashing preferences) barring reinstalling the OS back to 10.6.5 to completely remove the App Store. Any help or insight would be appreciated.
Message was edited by: Montag451

I tried a bunch of solutions, including resetting my password, to no avail. Since I was also having trouble with Final Cut Studio apps, I decided to wipe my hard drive, do a clean install of 10.6 and apply the 10.6.6 combo update. App Store now installs items without hanging.
The average person probably won't want to clean-install their whole system. However, I recommend anyone updating from 10.6.5 to use the Combo Update instead of updating via Software Update. It's a pain in the tuckus, but it seems to be consistently safer. You can find the combo update here: http://support.apple.com/kb/DL1349
Update: I've also heard that having your Boot Camp partition mounted can cause a hang. I've had a couple hangs since updating, and I can confirm that unmounting the Boot Camp partition helps alleviate them.
Message was edited by: Montag451

IPod recognized, but hangs during update

So my iPod will show up in Finder and in iTunes, and automatic updating will begin. However, at random times during the update, sometimes 4 songs in, sometimes 65, the whole process will just hang. iTunes status screen gets stuck on flashing between "Updating iPod..." and Song 65 of 2054 and just flash between those two over and over.
Meanwhile, the iPod screen itself is also stuck and no longer flashing "Do Not Disconnect" -- it's a steady screen with none of the normal flashing.
Tried resetting, doesn't do anything.
Tried restoring, and it hangs after Authenticate asks me for my password to Restore the iPod.
I wind up having to just force disconnect and force quit everything and restart.
Anybody else have this problem? Thanks for any help you can give.
Oh btw, OS 10.3.9, iTunes 4.9, iBook G4.

I am having the same issue where it hangs during update -- seems to always happen around the 1800th song. Here's more specifics:
-I've got 7000 songs in my Library
-my iTunes Music folder is located on an external FireWire HD
My Mac has no problems mounting the iPod. No problems restoring with iPod Updater. No problems with erasing using Disk Utility.
I have tried the following:
1. Resetting and then restoring via iPod Updater.
2. Erasing/reformatting via Disk Utility, including zeroing out all data, and then restoring via iPod Updater.
3. Resetting into Disk Mode.
4. Manually updating songs.
5. Automatcially updating songs.
Nothing works. I have been troubleshooting this for about 8 hours now with no luck. No matter what I do differently, it always hangs around song 1800. I even tried uninstalling/reinstalling iTunes -- and I have tried this with several different user accounts and on different partitions I have set up.
When it "hangs," the iPod itself just makes a the "clicking" sound of a HD. I'm wondering if the HD is just bad -- but it came up with no errors when checking with Disk Utility.
Any more suggestions?
Johnny

HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?

Sessions/connections gets hang during update and select operations.

A table with 3 million records, which has customer details data.
Everyday application is executing select and update queries on that table.
Sessions/connections gets hang during update and select operations.
After checking ADDM report, following are the findings:
Please suggest the solutions
Findings and Recommendations
Finding 1: Row Lock Waits
Impact is 145.22 active sessions, 99.77% of total activity.
SQL statements were found waiting for row lock waits.
Recommendation 1: Application Analysis
Estimated benefit is 145.22 active sessions, 99.77% of total activity.
Action
Significant row contention was detected in the TABLE
"AVAYA.AIRTEL_CUSTOMER_MASTER" with object ID 82155. Trace the cause of
row contention in the application logic using the given blocked SQL.
Related Object
Database object with ID 82155.
Rationale
The SQL statement with SQL_ID "974vg65j29pmv" was blocked on row locks.
Related Object
SQL statement with SQL_ID 974vg65j29pmv.
UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
Rationale
The session with ID 50 and serial number 34525 in instance number 1 was
the blocking session responsible for 100% of this recommendation's
benefit.
Symptoms That Led to the Finding:
Wait class "Application" was consuming significant database time.
Impact is 145.22 active sessions, 99.77% of total activity.
Finding 2: Top SQL Statements
Impact is 46.39 active sessions, 31.87% of total activity.
SQL statements consuming significant database time were found. These
statements offer a good opportunity for performance improvement.
Recommendation 1: SQL Tuning
Estimated benefit is 46.39 active sessions, 31.87% of total activity.
Action
Investigate the UPDATE statement with SQL_ID "974vg65j29pmv" for
possible performance improvements. You can supplement the information
given here with an ASH report for this SQL_ID.
Related Object
SQL statement with SQL_ID 974vg65j29pmv.
UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
Rationale
The SQL spent only 0% of its database time on CPU, I/O and Cluster
waits. Therefore, the SQL Tuning Advisor is not applicable in this case.
Look at performance data for the SQL to find potential improvements.
Rationale
Database time for this SQL was divided as follows: 100% for SQL
execution, 0% for parsing, 0% for PL/SQL execution and 0% for Java
execution.
Rationale
SQL statement with SQL_ID "974vg65j29pmv" was executed 212 times and had
an average elapsed time of 2494 seconds.
Rationale
Waiting for event "enq: TX - row lock contention" in wait class
"Application" accounted for 100% of the database time spent in
processing the SQL statement with SQL_ID "974vg65j29pmv".

**addm report **
          ADDM Report for Task 'TASK_7526'
Analysis Period
AWR snapshot range from 5003 to 5004.
Time period starts at 08-JUL-13 11.00.27 AM
Time period ends at 08-JUL-13 12.00.45 PM
Analysis Target
Database 'AVAYADB' with DB ID 2878789264.
Database version 11.2.0.1.0.
ADDM performed an analysis of instance avayadb, numbered 1 and hosted at
NG-LA04AVAYA01.
Activity During the Analysis Period
Total database time was 563062 seconds.
The average number of active sessions was 155.63.
Summary of Findings
   Description         Active Sessions      Recommendations
                       Percent of Activity
1 Row Lock Waits      155.44 | 99.88       1
2 Top SQL Statements 26.67 | 17.14        1
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Findings and Recommendations
Finding 1: Row Lock Waits
Impact is 155.4 active sessions, 99.88% of total activity.
SQL statements were found waiting for row lock waits.
   Recommendation 1: Application Analysis
   Estimated benefit is 155.44 active sessions, 99.88% of total activity.
   Action
      Significant row contention was detected in the TABLE
      "AVAYA.AIRTEL_CUSTOMER_MASTER" with object ID 82155. Trace the cause of
      row contention in the application logic using the given blocked SQL.
      Related Object
         Database object with ID 82155.
   Rationale
      The SQL statement with SQL_ID "974vg65j29pmv" was blocked on row locks.
      Related Object
         SQL statement with SQL_ID 974vg65j29pmv.
         UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
         WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
   Rationale
      The session with ID 167 and serial number 6084 in instance number 1 was
      the blocking session responsible for 100% of this recommendation's
      benefit.
   Symptoms That Led to the Finding:
      Wait class "Application" was consuming significant database time.
      Impact is 155.45 active sessions, 99.88% of total activity.
Finding 2: Top SQL Statements
Impact is 26.66 active sessions, 17.14% of total activity.
SQL statements consuming significant database time were found. These
statements offer a good opportunity for performance improvement.
   Recommendation 1: SQL Tuning
   Estimated benefit is 26.67 active sessions, 17.14% of total activity.
   Action
      Investigate the UPDATE statement with SQL_ID "974vg65j29pmv" for
      possible performance improvements. You can supplement the information
      given here with an ASH report for this SQL_ID.
      Related Object
         SQL statement with SQL_ID 974vg65j29pmv.
         UPDATE AVAYA.AIRTEL_CUSTOMER_MASTER SET PREFERRED_LANGUAGE = :1
         WHERE ( AIRTEL_CUSTOMER_MASTER.MSISDN = :2 )
   Rationale
      The SQL spent only 0% of its database time on CPU, I/O and Cluster
      waits. Therefore, the SQL Tuning Advisor is not applicable in this case.
      Look at performance data for the SQL to find potential improvements.
   Rationale
      Database time for this SQL was divided as follows: 100% for SQL
      execution, 0% for parsing, 0% for PL/SQL execution and 0% for Java
      execution.
   Rationale
      SQL statement with SQL_ID "974vg65j29pmv" was executed 707 times and had
      an average elapsed time of 794 seconds.
   Rationale
      Waiting for event "enq: TX - row lock contention" in wait class
      "Application" accounted for 100% of the database time spent in
      processing the SQL statement with SQL_ID "974vg65j29pmv".
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Additional Information
Miscellaneous Information
Wait class "Commit" was not consuming significant database time.
Wait class "Concurrency" was not consuming significant database time.
Wait class "Configuration" was not consuming significant database time.
Wait class "Network" was not consuming significant database time.
Wait class "User I/O" was not consuming significant database time.
Session connect and disconnect calls were not consuming significant database
time.
Hard parsing of SQL statements was not consuming significant database time.

My iPhone 5 hanged after updating new software version

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Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Adobe Captivate 6.0.1 update Error Code: U44M1I210

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Hi athniel
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Captivate 6 Hangs while recording video demo and software simulation

I am running captivate 6 on windows 7 SP1 64 bit operating system. Captivate 6 hangs whenever I tried to record video demo or software simulation. I am running captivate 6 as an administrator.

Hi Peekay,
Thank you for contacting Adobe Support.
Please use the following steps and let us know if it solves the issue:
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Thanks and Regards
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How do I update Adobe Extension Manager CS6 ver. 6.0.3.48? I got Error Code U44M1I200 after a group update attempt. Other products OK.

There are two ways to update Extension Manager:
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1). Open "Adobe Application Updates" from tray area of your computer desktop (there should be a red icon there). If you can't find the red icon, you can start up one CS product, e.g., DW or PS, then click "Help"->"Updates..." menuitem to open it.
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I have adobe Captivate 6. When I attempt to launch it, I receive an error 16. Can you assist?

I did see that it was 6 but which version number: 6.0.0.199 or 6.0.1.240 or 6.1.319 ?
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I have Captivate 6.0.0.199 but when I try to use the Help window to update, it is grayed out.
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I have administrator rights to my computer and am trying to run this as the Admin.

Do you have any other Adobe Application installed, are you able to check the updates and download & Install them using Adobe Application Manager
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My IPhone 4S is hanged during updating IOS 6 to IOS 8, PHONE was connected WIFI and under charging with computor. Kindly help, it is not switching off, not restarting

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Hi HARISH INDIA,
That is not good but lets see if we can get it back to life. If you can, see if you can put your iPhone into recovery mode and then use iTunes to restore it. If you can get it to restore, it will erase everything off your iPhone. If you have a back up in iTunes or iCloud then you can put that on after the restore is complete. Take a look at the article below for more information.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Take it easy,
-Norm G.

My iphone 4 running on ios 6.1.3 is hanging after updating to ios 7. Pl help.

My iphone 4 running on 6.1.3 has started hanging after updating to ios 7. The transition between the apps and the other features becomes quiet irritating and seems as if the screen is freezed with a quiet long lag in transistion as compared to ios 6.1.3.
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"My iphone 4 running on 6.1.3"
You mean your iPhone running on 7.0.3.

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