Captivate 8 RGB bug?

I'm trying to use RGB values to edit the color of an object. I select the object, open the Fill property, and choose the Color Picker. Regardless of what numbers I enter, the color results in dark gray or black as I tab through the values.
Hex code works fine, but if I enter #FFFFFF and it shows white, without entering any additional numbers just tabbing through RGB, it turns to #020202.
Anybody else have this problem, or is my Mac being surly?

Agreed, I wish colors were better linked throughout. I do think it's a step in the right direction, though. It's clunky, but not as much as it was!
In line with color, I also wish some design elements could be brought more under the rest of the Adobe products. I find myself constantly using keyboard shortcuts I use in Photoshop or Illustrator, only to get the Error Noise of Doom from the OS. Just little things, like the Zoom tool and Hand tool, would be really helpful.

Similar Messages

Captivate 2.0 Bugs Beyond Oblivion

You know, I have to say. 2.0 is a lot worse than 1.0. The
bugs are killing me. I am a software developer myself and am
producing training for the products I develop. I run into one thing
after another constantly and it's extremely frustrating. There are
so many bugs, I don't have time to report them. You must know about
them because every Captivate 2.0 user is experiencing the same
problems I am; I just know it. Here are the bugs causing me the
most grief: Import an animation and you can't use the menus. The
work around is, empty the library of unused objects and then it
works. Another huge irritation is you want to change the animation
for a selected object. You can't. The original one just keeps on
coming. You have to save your animation (from whatever program it
was generated to begin with) with a different file name, import
that and then it works. The work around is to delete the animation
altogether from the library and add it from scratch. Another thing,
you try to import a new animation, but you have to click the "OK"
button no telling how many times before it is imported into
Captivate. There are so many more. I don't need to upgrade, but is
3.0 any better? It's ridiculous that 2.0 users should pay the same
price as 1.0 users because 2.0 is riddled with bugs. I'm not
upgrading to 3.0 because of this reason.. Adobe should reconsider
the upgrade pricing for 2.0 users because of the numerous flaws in
2.0 that we have put up with that 1.0 users have not. I expect near
perfection in software programs because most of the ones I use are
near perfection and I deliver high quality products to my clients
as well. Please don't misundestand; I know that all software
programs have bugs, but not to this degree. Someone please hear
what I am saying. This really shouldn't be too much to ask. Thank
you for reading this post.

Hi Jerilyn
I'd never suggest that any version of Captivate is totally
bug free.
However, it appears (at least on the surface) that most of
the issues you are citing are related to using animations in
Captivate. So I'll be happy to try and see if I might shed some
light or otherwise be helpful with a few suggestions.
Import an animation and you can't use the menus. The work around
is, empty the library of unused objects and then it works.
While your workaround seems to work for you, I have to say it
is probably a red herring and is partially correct. For one thing,
what would happen or how would you go about fixing it if you
imported two different animations back to back? If you emptied the
library after the first one, there should be no unused items to
empty for the second, no? What the actual answer is, is to place
focus on any library item. I have no clue as to why it works this
way, but work this way it does. And this is not an issue in
Captivate 3. Thank goodness they fixed that one, because it drove
me almost as crazy as everyone else that experienced it!
Another huge irritation is you want to change the animation for
a selected object. You can't. The original one just keeps on
coming. You have to save your animation (from whatever program it
was generated to begin with) with a different file name, import
that and then it works. The work around is to delete the animation
altogether from the library and add it from scratch.
I'm not certain it will work for you here, but you didn't
list it among what you have tried. So I'll offer it as a possible
workaround. Actually, if it does work, based on what the steps are
labeled, I'd have to say the developers intended for it to work in
this manner. You mention "Changing the animation", which I'm
assuming you mean that you changed elements inside the animation
save for the file name. You wish to "update" the one inside
Captivate easily. So I'd try this. From the Library panel, locate
the animation. This is easily done by right-clicking the animation
on the slide where it appears and selecting "Find in Library". At
this point it should be highlighted in your Library panel. Now
right-click the animation in the Library and select "Update...". If
this works as I believe it should, the animation you updated on
your hard drive should be pulled inside Captivate and update the
copy inside Captivate.
Another thing, you try to import a new animation, but you have
to click the "OK" button no telling how many times before it is
imported into Captivate.
Okay, I'll admit that this one is pesky with no known
workaround I'm aware of. I do believe it is related to the flashing
menus thing. Because the dialog has focus, you cannot click an
object in the Library. So you are correct in saying that it may
take a few clicks to get the OK button to recognize it has been
clicked. And yes, this was part of the issue I addressed first, so
it has been corrected in Captivate 3.
Now I'm no developer and I didn't even sleep at a Holiday Inn
Express last night, so I can't even purport to be one.
But I was advised by someone close to the
development team of Captivate that this whole niggly issue is a
result of some incompatibility with certain versions of the Flash
playback components and Captivate. I'm guessing that you may be
able to resolve most of it by simply changing your Flash playback
components. If you have version 9, perhaps consider downgrading to
8. Or maybe even 7. Here are a few links that may help:
Uninstalling Flash
Player
Obtain
different player version
Hopefully this was helpful in some way... Rick

Captivate 8 RGB entry bug

Does the Captivate 8.0.1.242 patch address the bug with entering RGB values in the Color Picker? Don't see it specifically mentioned in the patch FAQ, thought I'd double-check.
Thanks!
Tim

Yes, Tim, I checked it right away.

Captivate 8 - Save bug?

About 50% of the time when I save, Captivate 8 tells me my project will be saved from version 7 to 8. But it's already been saved in CP8 many times.

Hi,
The issue is under investigation with our team.
Here is the scenario where the Issue will happen.
Steps:
     1) Consider a Captivate 7 project, Let say "abc.cptx".
     2) Open the Project in Captivate 8.
     3) Save it to convert it 1st time to Cp8 project.
     4) Close the project.
     5) again open the same project. The project will become dirty automatically (known issue).
     6) When user tries to save the captivate 8 again pops a dialog box to convert Cp7 project to Cp8. ( This is the issue that users are facing.)
So conclusion is,
1) user re-opening the Cp7 converted project in Cp8 will always be prompted with a dialog to upgrade the project. This issue is under investigation and this issue will NOT CAUSE ANY DATA LOSS in project that was saved in previously opened session of the same project.
2) While saving the project after countering the Upgrade Dialog box once in a session, user should not get any another Upgrade dialog box in consecutive saves till the project itself is not closed and then re-opened during the exercise.
Apart from above 2 specified behavior any type of other issues found related to upgrade, Please feel free to report here.
Thanks and Regards
Shriyansh
Adobe Captivate Team.

Captivate 7 - The Exit Bug and a Solution

Hey Everyone,
I wanted to take a second and share some good information I found in regards to SCORM and the Exit functionality in Captivate 7. Below is the blog post that shows how to make the Adobe Exit functionality "SCORM Compliant" and solved my issues when uploading my project and getting them to exit. Hope this helps
Captivate 7, Exit Bug and a Solution
Several of our Inquisiq R3 users have alerted us to the fact that courses developed with Captivate 7 published to HTML5 and SWF do not close properly when using the “Exit” button, forcing the user instead to manually close the browser window by clicking the “X” in the upper-right corner of the browser window.
Through our investigation into this issue, it appears that the process that Adobe has implemented when clicking the “Exit” button is to simply attempt to close the content window and rely on the LMS to capture and commit the session data. Nowhere did we see that the content was actually calling the “LMSFinish()” [SCORM 1.2] or “Terminate()” [SCORM 2004] methods in the LMS’s SCORM API to commit the lesson data to the LMS as required by the SCORM specification.
Adobe uses their own defined function, “DoCPExit,” to close a lesson window. This method contains a “window.close()” call and additional logic to “bubble up” the command through the frame parents (if they exist and also contain the “DoCPExit” method - presumably because they would also be Adobe-published content files within your package).
There are several flaws to this approach.
By not calling “LMSFinish()” or “Terminate(),” the content is, by definition, not SCORM conformant. Part of the minimum requirements for conformance are that the content calls the initialization method “LMSInitialize()” in SCORM 1.2 or “Initialize()” in SCORM 2004 and the termination method “LMSFinish()” in SCORM 1.2 or “Terminate()” in SCORM 2004. The LMS is not required to clean up the data left behind when the content fails to make this call. So if your LMS doesn’t take this additional step (of setting ‘LMSFinish’ or ‘Terminate’ if the lesson does not), your data will be completely lost…i.e. no record of you taking the lesson will be recorded.
The call to close the browser window will fail if the LMS is running the content within a frame or iframe. Since the SCORM specification allows content to be launched in frames or iframes (in addition to new browser windows), lessons need to be able to accommodate this scenario. Even with the “bubble up” logic, once the call reaches the top most content window, and the next parent window in line is the LMS container page, the call will no longer be passed and a “window.close()” call will be fired within the framed page. When this call is made, nothing will happen as a framed page cannot close the browser window using this command. Through our investigation, we’ve learned that at least 4 other well-known LMSs have experienced this particular issue.
Ironically, the solution that we’ve discovered is not only SCORM conformant, but also very simple and follows what we would consider to be SCORM “best practices”. The foundation and logic for the solution is already contained within the published Captivate files (and it is the same solution whether you publish to SCORM 1.2 or SCORM 2004).
We simply modify the “DoCPExit” method that is contained within the “Utilities.js” file to call the “Finish()” method. Just replace all the code appearing between the “{“and the “}” as you see here:
function DoCPExit(){ Finish();
The “Finish()” method that we have inserted is, as mentioned, already contained within the published Captivate files and contains the logic to properly set the exit parameters and correctly identify whether the content is SCORM 1.2 or SCORM 2004; it will therefore make a call to the correct close method (“LMSFinish()” or “Terminate()”) accordingly. Once the LMS has received this command, it should take care of removing the content properly, leaving no need for any “bubble-up” logic or window close calls within the content code.
Overall, if the lessons you develop with Captivate 7 work as expected and required in your LMS, there is no need to implement this change. However, if your lesson’s Exit button is not working as it should, and/or you are losing progress and status data when closing the lesson, the fix described here should resolve all those issues.
The biggest issue here is that since we’re changing published code, the next time you update and publish that same Captivate project, you have to remember to change that published function code AGAIN, as Captivate will simply publish the default code.
We have been in touch with the Captivate team to discuss this problem and they are investigating. We would hope a patch to address this flaw would be released in the near future
All credit of this fix goes to http://blog.icslearninggroup.com/2013/10/captivate-7-exit-bug-and-solution.html

Try clearing out your project cache (Preferences > General > Clear Cache) then republish using the option to Force Republish All Slides.
If that doesn't resolve the issue, you may be seeing the early stages of project file corruption. Check the suggestions in this post about troubleshooting issues where you may need to copy all slides to a new blank project shell to try and strip out corruption:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic-troubleshooting-tech niques

Captivate 6.1 Javascript bug / subscription edition

Hello all,
I'm working on a SCORM 1.2 compatible eLearning project on Captivate 6.1.0.319 (subscription edition), and I've just come across the bug described very precisely here:
http://www.youtube.com/watch?v=Vq9K9lvq-5I
and here:
http://www.cpguru.com/warning-adobe-captivate-6-and-javascript-bug/
Basically, any javascript used in the project would break the SCORM compatibility, either sending wrong completion information to the system, or in my case, also shutting down the eLearning module and also closing the window. This problem occurs only in IE, as other browsers seem to work fine.
My target group of users is a corporate environment, in which IE is the #1 platform; it's unrealistic to ask for a browser update, so I have to find a solution to be able to publish the project correctly. The same blogger who uncovered the problem wrote that it's possible to receive a patch from Adobe which consists of an updated version of the file Mainmovie.swc to swap in one of the program's directories (more info here: http://www.cpguru.com/fix-for-the-adobe-captivate-6-javascript-bug/ ).
The problem is that the supposed fix (which you have to request via email and it's not directly downloadable), is said to be available only for Captivate 6.0.xx and not for the 6.1 Subscription edition.
As my project contains a lot of drag and drop interaction, I cannot afford to downgrade to 6.0 to try to use the patch, and I was wondering if somebody has had the same problem and can help out.
In detail, I only use javascript in one slide to simulate a random display of rollover images (a button calculates the current position of the playhead and jumps to a random point of the slide, chosen from an array of predefined frame numbers; at every 'stop' there is a different rollover image and a button that makes the playhead jump again to display another 'random' image).
I was wondering if there is any way to reproduce this behavior not using javascript, so that if there is no fix (I'm obviously in a very tight deadline...), I can get around the problem by avoiding javascript altogether.
Thank you very much for your help!
n

You can open 6.1 files in Cp version 6.01. So that IS an option, though albeit probably not a very palatable one if you've just upgraded everyone around you to 6.1.
If your main reason for developing in 6.1 was the drag and drop interactions, you may not have been aware that there have been AS3 widgets available to do drag and drop in Captivate since version 4. Those widgets are also now compatible with all Cp versions up to and including 6.01 and 6.1.
More information here:
http://www.infosemantics.com.au/adobe-captivate-widgets/drag-and-drop/which-adobe-drag-and -drag-and-drop-widget-comparison
Free trial versions downloadable here:
http://www.infosemantics.com.au/adobe-captivate-widgets/download-free-trial-widgets

Is it possible to play two videos at the same time in Captivate 4

My idea is to create some e-learning material which shows a screencast of a powerpoint presentation and a video in the top left corner of the screen showing somebody presenting the slides.
Does anybody know if it is possible to do this with Captivate 4?
I know this functionality is provided in Adobe Director.
Any help regarding this will be greatly appreciated
Kind Regards
Jay

Hi Jay
Do you have the eLearning Suite? If so, you have Adobe Presenter available to you. If you don't, you should be able to download the Presenter installation file and evaluate it.
Presenter is an add in for PowerPoint. The neat thing about it is that it provides for a Table of Contents type of functionality as you see is configured in Captivate. But the twist with that is you are able to do something you cannot do in Captivate. You are able to insert videos inside the TOC area!
Just musing out loud... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

'Close Project' in Captivate 4 not working

Hi,
I have a number of projects where I set the preferences to close the project, and it works in some and not others.
I have a slide with a 'Done' button. When the user clicks it, it goes to another slide with nothing on it but the background and a text caption from the previous screen, and it is set for only one second. Some of these projects close perfectly; others delete the text caption and leave the project open.
Any ideas?
Thanks, as always.

Hmmm, it was intended to show you that you simply cannot rely on the different means of closing the window. Close Project and the Exit button are essentially the same action, no? Perhaps I should amend the note so it specifically also mentions the action of Close Project.
The thing is, unless you are presenting your Captivat using EXE format, you are seeing a very generic overall issue with closing a browser window. And closing browser windows is inherently fraught with issues and seldom works as one would expect. The only way to make it work as you want most of the time is to ensure you always open the window using JavaScript so it's a child window. When you open in this manner you have more control over the behavior of the child window and can usually close it at will.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate 4 Open url from a button not working?

Hi All,
I have published a scorm course from captivate 4 and have installed to our servers. I would like to have a link to a document that is online (.doc) but whenever I click the transparent button it starts to load, opens a window (which has the correct title name) but then disappears with no warning or error message.
The link resides behind a transparent button, and has the settings On Success open url or file in a new window. I know the problem is not specific to this document because I have had the same problem with a completly different online file location in the past.
Please Help!!
Many thanks in advance.
Chris Maile

Hi there
Please send me a private E-Mail message to rstone75 (at) kc (dot) rr (dot) com and advise of the exact file name of the file you are linking to.
I'll send you back a file that you can use to test and see if the link works.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Open URL from a Captivate generated MP4

Hello all,
I am putting together an instructional video (.mp4) using Captivate 5.5, the video will be targeting iOS users.
I will need to provide a way to open some webpages while the end user is playing the mp4 file. My thought was to include a button with an assigned action to "Open URL or file" and specify the URL.
This does not seem to work after publishing to mp4 format. Is that feature not supported in Captivate mp4 files? Or did I forget a step maybe? Is there a workaround to achieve the same result?
I'd appreciate any input on this.

Hi there
Unless something has changed recently, it is my understanding that MP4 is strictly a video format and does not support hyperlinking or other types of interactivity.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Unable to open a project created by another team member in my Captivate 4

I have installed Captivate 4 on two PCs. According to my license I am allowed to install on my home laptop and on my work PC.
I am using Version 4.0.1 Build 1658. I also have all the latest updates as of October 13, 2009.
I am able to develop and publish an instance that runs on my desktop or on the Internet. The problem is when I try to edit an instance on my WORK PC that was created on my HOME PC.
When I click on OPEN and the file name "SampleDemoCourse.cp", Captivate actually goes through the motions of READING PROJECT and the LOADING PROJECT and it displays these actions on the lower left corner of my screen. Then it tells me the PROJECT PATH showing the directory on my hard drive where the file is located.
But it never really opens in Captivate. I cannot do anything after that.
Any ideas, please?
I have uninstalled and reinstalled software many times with help of Adobe Support. I have checked to make sure my preferences are identical.
Thanks,

Hi Drew
Normally it's pretty simple.
1. Copy the .CP file(s) from source computer to intermediate media. (Network server, USB drive, CD, Etc.)
2. Copy .CP file(s) from intermediate media to destination PC.
3. Open Captivate and open file(s) in new location on destination PC.
At no point should you ever consider leaving the .CP file on a network drive and opening Captivate and browsing to the file to make edits while it is in the network location. You always want to work locally.
Another thing to consider is that Captivate seems touchy with CP files. You will want to ensure that all PCs are using the same version of Captivate. This includes patches. I wouldn't want to save a .CP file from a patched version 4 and expect to open it without issues on an unpatched version 4.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Having HUGE issues with captivate 4 and vista- receive MP3/wav error messages and 0x80070005 error codes- Is there help out there?

Just uploaded Captivate 4 Educator Version to my vista machine (Dell XPS M1530). When right click Captivate 4 in admin mode, Adobe Acrobat 9 loads/configures. [Question- Why does this happen every time, and can I stop?]. I then I import my ppt. Then all the wav files embedded in the ppt come up with another error message unable to decode and import the selected wav/mp3 file. Then when I go to do text to speech, I can pick out the person "Kate" but I also get the same error message- unable to decode and import the selected wav/mp3 file. HELP! There has to be another person out there that has had a similar issue.

Hi there
Seeing as you just installed, have you appliled the update? Click Help > Updates... to check. If that option fails, try visiting the updates page at the link below:
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Need to edit a Captivate file that won't open. Can the SWF be edited?

We are currently using Adobe eLearning Suite 2 (Cp5).
We have 2 older Captivate files (Cp 3 or 4) that will not open; they act like they're opening but eventually they just time out without the error message that you normally get with a corrupt file.
So all we have access to are the SWFs & zip files that were uploaded into our LMS.
We are switching to a different LMS and need to quickly make an edit to these files before they are uploaded to the new LMS.
Is it possible to edit the SWF (delete about 30 seconds of content off the end of each file) and still have them function as far as registering completion? And if so, what program would I need?

Sorry, but only Adobe can speculate as to why the older files refuse to open in the newer version. Phase of the moon? Jupiter aligning with Mars while the house of the Moon is in retrograde?
Personally, I'm going with the Mass Coronal Ejection theory!
Assuming there is really no interaction going on, you *MIGHT* be able to fudge things to get that last 30 seconds to go away by playing the SWF and using Captivate to record the SWF as it plays.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

How do I display "Page $$ of $$" in a Captivate 4 project?

Hello everyone,
Okay, I know that I can use a transparent text caption with "Page $$rdinfoCurrentSlide$$ of $$rdinfoSlideCount$$".
The problems are:
- I want this to be displayed in a very small font in the far right corner. Unfortunately, the variables are so big that I cannot place the text caption on the far right. Although using center justification and some spaces before this text, I can approximate the location I want this to display in.Unfortunately, even though the x/y coordinates are precise on every slide, the text moves around a bit from slide to slide.
Is there a better way to FIX this text into a specific spot? i.e. a fixed x/y location placehold for each of these variables?
- Oddly, it only begins counting on the first page it is displayed. In my lesson, this caption is placed on the second slide... but it displays Page 1 of 26. I suppose I could subtract 1 from $$rdinfoCurrentSlide$$.
- What is the best way to copy this text caption to each page of my project?
Must I really copy page to each individual page?
If I select "Display for rest of Project" I cannot remove it from a few slides where it is not appropriate. It cannot be covered up either - because it will flash there for a very short moment... doesn't look good.
Thank you for your advice!

Hi Shawn
On the slide where you inserted the caption, make note of its name. You find this in the Options tab.
On the slide where you wish to hide the caption, edit the Slide Properties and configure an On slide enter event to Hide the caption.
As for the brief display of the variable, you may be able to mask it out briefly. I say *may* here, as I'm not 100% certain it will work with the caption displaying for the rest of the project. But it's certainly worth a try! Just insert a Highlight Box in the position to obscure it briefly. If you want the appearance of the Caption fading into view, configure the Highlight Box to fade out.
Give that a go and see how you fare... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Optimizing more than one photo at a time for captivate?

I'm creating half hour training modules that use roughly 100 slides with more than 100 photos/images during the 100 slides. The file works just fine but the IT department would like the download time to be quicker (was set to 75% downloaded to view and took 5 min, now set to 10% and runs after 60 seconds without tripping up or any other problems). The 10% works perfectly but the new concern is the bandwidth being used each time these modules will be downloaded to be viewed.
We were recommended to optimize all of our images used in our captivate files. Because I've done 3 complete modules with more than 300 images, my concern is in the time it will take to individually optimize each of the photos I used and re-import them.
Is there a way to use photoshop to optimize an entire group of photos at once? say a folder of photos?

Hi there
I wouldn't expect those side effects at all!
I tried to post this earlier but the internet connection here is sporadic. I'll try again.
I might suggest a test. Choose 5 images to use. Make copies of the images.
Take the original unoptimized images and pop them into Captivate. Create a SWF and note the file size. Now optimize the other 5 and repeat the process. Then compare the two SWF files from Captivate. Difference in size? If not, perhaps optimizing beforehand is wasted effort.
In Captivate, you are able to control things at the slide level or globally. Click Edit > Preferences... > Project node > SWF Size and Quality node.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate 8 RGB bug?

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