Captivate 8: Slide Videos Repeat when Publishing in HTML5

Conditions: Slide with MP4 h.264 video (no audio track) and separate audio track. Slide action on exit is to go to the next slide. Timeline is trimmed to .1 sec after end of video (Captivate doesn't allow it to be trimmed closer)
Issue: Slide video will play through with sound, then video will repeat with no sound before advancing to the next slide
I should note that while all of my slides are set up the same way, only certain slides have the issue. I have not been able to determine what (if any) difference there is or if it is an issue that impacts slides at random.
This problem has been described by other users with no seeming workaround. Any solutions are greatly appreciated!

Thanks Shriyansh. I've emailed you with a link to download the project along with the following additional details:
Browsers I'm testing for compatability (all are up-to-date as far as I know):
- Also, the slides that were repeating yesterday aren't repeating today
Chrome 38.0.2125.104 m
Internet Explorer 11.0.9600.17358
Safari for Windows 5.1.7
Firefox 33.0 (Captivate says Firefox doesn't support the content so I'm not expecting a solution for FF, however, firefox repeats the first slide very consistently)
Publish settings (pretty much the defaults):

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